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[QUOTE="ronniecorbin2, post: 7105414, member: 1047629"]
How long do they typically take to response these days?  So this is something they would have to ask upper management then right and not regular support?

Well I'm curious if anyone here ever got a ticket in this type of situation and then can't use it and emailed stars and what they they do for you?  Like if I played a satellite to this tournament and then found out I can't play, I wouldn't expect anything if I couldn' play in it since it clearly states in the satellite that you play you have to play and can't unregister.

For me, I am not 100% sure if I will be back when the tournament starts so that is why I ask.  If I was told yes we can give you a ticket now and exchange it for a $215 ticket for you to use in the future, then I would prefer that.  But if they say they don't ever do that in a situation like this, then I'm not sure if I should leave the US earlier than I like to play in that tournament since I have a ticket or just let the ticket expire.  It's the fact that it's a $215 ticket to the Sunday Million Anniversary tournament.  If this was a $55 tournament ticket, I wouldn't bother with it and let it expire.  If it's a $109 ticket, then it's a bit different.  But since it's a $215 ticket to this specific tournament, then I am not sure.   If this was a ticket that didn't expire for a while, then it wouldn't be an issue.  So I'm curious if anyone had been in a situation like this and what happened and how long ago this was.
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