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Message: [QUOTE="PokerTracker, post: 1995754, member: 83573"] That is the source of your problem. The word STABLE really means our oldest build currently available... we are planning to abandon the use of the term stable in the new year because of the confusion around our nomenclature. We only support the most recent BETA builds because they contain all of the fixes recently rolled out before we create the latest stable, we sugest that you upgrade to the BETA immediately to stay with the latest updates - in your case you will find that it should solve all of your problems! And this goes for anyone else in the cardschat community - we advise you to only run the latest beta of PokerTracker 4, and never revert to a prior version without checking with PokerTracker support first as a precaution, you can accidentally introduce problems with your database accidentally by doing this. - TT [/QUOTE]