I asked ChatGPT abut 888Poker and the answer is:

What the sources say​

Frequent complaints about withdrawals
Many users on Trustpilot and Reddit say they have problems with withdrawal processing: repeated checks, documents requested again and again, documentation requests rejected without clear explanations.
Reddit +4
Trustpilot +4
Reddit +4


Long waiting times
There are cases where withdrawals are delayed for weeks before being approved, even though players say they submitted all the required documents.
Reddit +2
Reddit +2


Security and KYC checks
888Poker, like many major platforms, requires fairly strict checks — proof of identity, proof of address, Apple ID screenshots (in some cases), or other bills, bank statements, etc. Some users say their documents are rejected for technical reasons, formatting issues, or “unclear” details, which causes frustration.
Reddit +2
Reddit +2


Very low general review scores
On Trustpilot, 888Poker has a very low score — many negative reviews, complaints about customer support, transparency, and how the platform handles withdrawals.
Trustpilot +2
Trustpilot +2


Comparisons with other platforms
Comparison articles say that, in terms of bonuses and VIP/rakeback rewards, 888Poker isn’t bad — sometimes they have good offers — but if you compare reliability of withdrawals, waiting times, and transparency, platforms like pokerstars or GGPoker have a better reputation.
My Poker Coaching +1

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✅ Possible advantages of 888Poker​

• It’s a large, licensed platform, with many players, tournaments, and game variety.
• Offers rakeback, bonuses, promotions — if you manage to access and use them properly, you can benefit.
• If you have experience and know how to avoid problems (prepared KYC checks, updated documents, playing at the right time), withdrawals can be processed without issues.

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🚩 Risks & when you should consider moving​

• If you cannot withdraw your winnings or if the platform requests documents that cannot be provided or are repeatedly rejected without clear explanation.
• If customer support is slow or unresponsive.
• If there are consistent stories from players saying their accounts were blocked without reason or their withdrawals denied on vague grounds.
• If you lose trust and feel stressed — because in the end, your state of mind when playing matters.

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💡 What you can do if you want to check before staying​

• Prepare all verification documents: ID card, utility bill or official proof of address, bank documents, maybe Apple ID screenshots if required.
• Check the withdrawal terms before depositing money: what payment methods they accept, how long processing takes, whether restrictions apply.
• Try withdrawing small amounts at first to test the system.
• Do research: look for updated reviews from users in your country, see if they face the same problems or if the platform works fine there.

Are you making a point here?

If so please do make it.

I recently withdrew and it took maybe a day! Very easy process.

When you want to withdraw money, they give explanations related to money laundering and say the requested documents are necessary to clarify such matters! Now I ask: why is it that when you deposit money, the deposit is accepted without these conditions? Especially when it comes to large deposits? The conclusion is the following: they are looking for excuses to make withdrawals impossible.

SpanRmonka said:

Are you making a point here?

If so please do make it.

I recently withdrew and it took maybe a day! Very easy process.

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Please check what other players are saying about withdrawals! Maybe you are luckier and have managed to withdraw money that others can not do!

It depends on what amount you have withdrawn! if it is small it can be accepted without too many conditions! What do you do when you want to withdraw a large amount and encounter such problems?

Brigistul said:

When you want to withdraw money, they give explanations related to money laundering and say the requested documents are necessary to clarify such matters! Now I ask: why is it that when you deposit money, the deposit is accepted without these conditions? Especially when it comes to large deposits? The conclusion is the following: they are looking for excuses to make withdrawals impossible.

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How about the requested documents just get supplied and then get the money!! Or maybe the people complaining can't send the docs, because they are the ones in the wrong.

GG makes you upload documents yearly, this is not a problem, as my acount is real.

I have zero problem with 888 or any other site expecting players to prove who they are in order to withdraw, if players think they can game te system in some way, then unlucky, no you can't!!

SpanRmonka said:

How about the requested documents just get supplied and then get the money!! Or maybe the people complaining can't send the docs, because they are the ones in the wrong.

GG makes you upload documents yearly, this is not a problem, as my acount is real.

I have zero problem with 888 or any other site expecting players to prove who they are in order to withdraw, if players think they can game te system in some way, then unlucky, no you can't!!

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The good old "i did not have any problems so those Problems probably dont exist!" 😅

Read support threads here, on 2+2 and on Redit to get an actual picture. There are so many complaints and problems lately with people who cant withdraw, its totally unreal tbh. Me myself i had to go through 2 reps to finally receive my latest withdraw. When i requested it, they completely unnecessarily blocked my account for one day, a day i had time to play and wanted to play there, and suddenly wanted me to reverify and send screenshots of my ewallet accounts. I would have never request the withdrawal at that time if i knew that they will temporary block my account and stall 2 weeks with the money.

And no, GG certainly not makes everyone upload documents yearly. Maybe they do this to UK players, idk.

SpanRmonka said:

How about the requested documents just get supplied and then get the money!! Or maybe the people complaining can't send the docs, because they are the ones in the wrong.

GG makes you upload documents yearly, this is not a problem, as my acount is real.

I have zero problem with 888 or any other site expecting players to prove who they are in order to withdraw, if players think they can game te system in some way, then unlucky, no you can't!!

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I think you didn't understand anything! Many players complain that these documents are required after they have made deposits! Why are these documents not required at the time of submission? and not only! If I deposit by an accepted method then the withdrawal must be easily accomplished by the same method!And then there are withdrawal conditions! it's not normal and I think it's abuse!For your peace of mind: I did not withdraw any money from 888Poker even if I had money in the account you win ! I did not have a problem with withdrawing money but I do not want to waste my time playing there and have further problems with withdrawal as many players say!

Sunz of Beaches said:

The good old "i did not have any problems so those Problems probably dont exist!" 😅

Read support threads here, on 2+2 and on Redit to get an actual picture. There are so many complaints and problems lately with people who cant withdraw, its totally unreal tbh. Me myself i had to go through 2 reps to finally receive my latest withdraw. When i requested it, they completely unnecessarily blocked my account for one day, a day i had time to play and wanted to play there, and suddenly wanted me to reverify and send screenshots of my ewallet accounts. I would have never request the withdrawal at that time if i knew that they will temporary block my account and stall 2 weeks with the money.

And no, GG certainly not makes everyone upload documents yearly. Maybe they do this to UK players, idk.

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No, not the old 'I didn't have problems so they don't exist'

The old 'I'm not going to be persuaded by a guy who thinks poker is rigged who posts a load of random info collated AI over my own lived experience'

I have a reasonble level of trust in your experience as described, it sounds rubbish. But some anecdotal info online, from people who are just as likely to have just lost, or done something wrong, no I won't be trusting that as a source!!

Brigistul said:

I think you didn't understand anything! Many players complain that these documents are required after they have made deposits! Why are these documents not required at the time of submission? and not only! If I deposit by an accepted method then the withdrawal must be easily accomplished by the same method!And then there are withdrawal conditions! it's not normal and I think it's abuse!For your peace of mind: I did not withdraw any money from 888Poker even if I had money in the account you win ! I did not have a problem with withdrawing money but I do not want to waste my time playing there and have further problems with withdrawal as many players say!

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Well maybe that is mostly law, again I can only speak of the UK here, but when you buy something in a shop, you don't supply anything, but get a refund and they want an address and signature, they don't check it, but they are covering themselves under regulations.

Once again though, I didn't have to supply any documents for my 888 withdrawl, so maybe regulations are different, or applied differently ny 888 for different countries!!

Its def not abuse.

In the end you can come to your own personal conclusions, but they are not based on anything other than getting AI to gather some complaints together. I could do that about any company and make some assumptions.

The main point of my reply was that you had just posted a load stuff from Chat GPT with no explanation ot insight into why, now I know the asnwer is because you don't want future problems! Well great, we are all free to make out own minds up on various companies we can use for all kinds of things!! So good for you don't play there, I'm sure you think its rigged anyway!!

I mean a whole post that is just Chatgtp?..... been seeing a lot of this lately, ... ask Chatgtp for a comment lol

SpanRmonka said:

No, not the old 'I didn't have problems so they don't exist'

The old 'I'm not going to be persuaded by a guy who thinks poker is rigged who posts a load of random info collated AI over my own lived experience'

I have a reasonble level of trust in your experience as described, it sounds rubbish. But some anecdotal info online, from people who are just as likely to have just lost, or done something wrong, no I won't be trusting that as a source!!


Well maybe that is mostly law, again I can only speak of the UK here, but when you buy something in a shop, you don't supply anything, but get a refund and they want an address and signature, they don't check it, but they are covering themselves under regulations.

Once again though, I didn't have to supply any documents for my 888 withdrawl, so maybe regulations are different, or applied differently ny 888 for different countries!!

Its def not abuse.

In the end you can come to your own personal conclusions, but they are not based on anything other than getting AI to gather some complaints together. I could do that about any company and make some assumptions.

The main point of my reply was that you had just posted a load stuff from Chat GPT with no explanation ot insight into why, now I know the asnwer is because you don't want future problems! Well great, we are all free to make out own minds up on various companies we can use for all kinds of things!! So good for you don't play there, I'm sure you think its rigged anyway!!

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Where did you get the conclusion that it was 'rigged'? Still, it’s hard for some people to understand what is normal…It’s no use that I said the players on CChat are talking about their withdrawal issues, you still don’t understand! I already think there’s no reason for me to keep explaining anything to you!

SpanRmonka said:

No, not the old 'I didn't have problems so they don't exist'

The old 'I'm not going to be persuaded by a guy who thinks poker is rigged who posts a load of random info collated AI over my own lived experience'

I have a reasonble level of trust in your experience as described, it sounds rubbish. But some anecdotal info online, from people who are just as likely to have just lost, or done something wrong, no I won't be trusting that as a source!!

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Yeah ok i get but he wasnt talking anything "rigged" at all.

Basically he only asked AI about 888 and I can confirm that everything AI answered about current state was very correct and nicely summarized. Not one answer contained anything about incorrect dealing.

I had to go through the verification process of my 888poker account again. At a different moment, I realized that the withdrawal method I used was no longer available. I contacted 888poker support through Reddit, received excellent assistance, and they quickly resolved the verification issue. They also informed me that I would need to make a deposit using another method in order to withdraw. I followed the instructions, made the deposit, and shortly after, I was able to withdraw successfully. I was informed that this new verification was part of a security measure. I suggest that if you ever face any issues, contact them through Reddit because they are very helpful.