maronza1
Legend
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- Joined
- Oct 31, 2021
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- #1
Hi everyone,
Just sharing my experience in case someone has dealt with this before or has advice.
I play on WPT Global from Botswana.
My ID verification was approved quickly, but proof of address took a while. My bank statements only show a PO Box (no physical address), and I don’t have utility bills in my name. After several rejections, I finally provided a police affidavit confirming my residential address and my account was fully verified.
So KYC is DONE.
Then the withdrawal problems started.
What happened:
• Deposited using visa card
• Visa is NOT available as a withdrawal option
• Only bank transfer (Instant SEPA) shows in cashier
• Tried withdrawing via bank → rejected multiple times
• Support first said “currency issue (USD)”
• Then said “technical issue”
• Now they say they only support Instant SEPA transfers and not international/SWIFT transfers
But Botswana banks don’t support SEPA or EUR transfers.
So basically:
I can deposit fine…
but their only withdrawal method doesn’t work in my country.
They told me to use another bank or confirm SEPA support, but no banks here support SEPA.
Has anyone else outside Europe faced this with WPT Global?
Did you solve it using Skrill/Neteller/crypto or another method?
Right now I’m waiting for them to enable an alternative withdrawal option.
Just wanted to share in case it helps others or someone has a workaround.
Thanks 🙏
Just sharing my experience in case someone has dealt with this before or has advice.
I play on WPT Global from Botswana.
My ID verification was approved quickly, but proof of address took a while. My bank statements only show a PO Box (no physical address), and I don’t have utility bills in my name. After several rejections, I finally provided a police affidavit confirming my residential address and my account was fully verified.
So KYC is DONE.
Then the withdrawal problems started.
What happened:
• Deposited using visa card
• Visa is NOT available as a withdrawal option
• Only bank transfer (Instant SEPA) shows in cashier
• Tried withdrawing via bank → rejected multiple times
• Support first said “currency issue (USD)”
• Then said “technical issue”
• Now they say they only support Instant SEPA transfers and not international/SWIFT transfers
But Botswana banks don’t support SEPA or EUR transfers.
So basically:
I can deposit fine…
but their only withdrawal method doesn’t work in my country.
They told me to use another bank or confirm SEPA support, but no banks here support SEPA.
Has anyone else outside Europe faced this with WPT Global?
Did you solve it using Skrill/Neteller/crypto or another method?
Right now I’m waiting for them to enable an alternative withdrawal option.
Just wanted to share in case it helps others or someone has a workaround.
Thanks 🙏













