Done with Pokerstars, need a new site!

Goalie35 · Apr 14, 2025

I just closed out my Pokerstars account after 7yrs of play. The reason: poor customer service.
I play in the province of Ontario, Canada which limits the poker sites available. Any recommendations on which site I should try next?

TheKAAHK · Apr 14, 2025

PokerStars Ontario just sucks.

I went to GG and am very happy there.

Sunz of Beaches · Apr 14, 2025

Yeah if u are very limited in sites anyway then I would also go forward and close one of those options straight away 👏👍

acidburnfx · Apr 14, 2025

Goalie35 said:
I just closed out my Pokerstars account after 7yrs of play. The reason: poor customer service.
I play in the province of Ontario, Canada which limits the poker sites available. Any recommendations on which site I should try next?

True, the quality has dropped significantly! To think that Pokerstars customer service was precisely its biggest differentiator from other platforms. Well, the way is for you to try to see which one you adapt to best. GG Poker, for example, has a good rating, by the way, i think it is the platform that is growing the most and the service is also good.

KrazyKoo · Apr 14, 2025

is closing poker account some sort of slang that everyone uses for stopping playing?

Stop closing the accounts!!!!!!!! Just uninstall the software!

Sometimes it's tough to re-open the account and it's almost impossible to open new account for the next 36 months

nelomec · Apr 14, 2025

I agree GGpoker is the best website today, they offer better tournaments, customer service is also better, agility and practicality in solving players' problems

romerim · Apr 14, 2025

I really like 888poker, I've never had any problems with customer service, withdrawals are super fast, no hassle, in just a few minutes.

Goalie35 · Apr 14, 2025

KrazyKoo said:
is closing poker account some sort of slang that everyone uses for stopping playing?

Stop closing the accounts!!!!!!!! Just uninstall the software!

Sometimes it's tough to re-open the account and it's almost impossible to open new account for the next 36 months

I pulled all of my money out.

KrazyKoo · Apr 14, 2025

Goalie35 said:
I pulled all of my money out.

Yeah, this is the correct move!

MTCashman · Apr 14, 2025

I've been enjoying Party Poker ON but the tournament selection is limited and it's very hard to find a game at night time. I'll be giving GGpoker a try soon too.

Pabloro10321 · Apr 14, 2025

I recommend you try ggpoker or 888, their support is usually faster and better targeted.

Poker Orifice · Apr 14, 2025

Suns of Beaches said:
Yeah if u are very limited in sites anyway then I would also go forward and close one of those options straight away 👏👍

that'll show 'em

Margo17 · Apr 14, 2025

partypoker, 888poker, ggpoker, i think these are the best sites for Canadian users to play.

Iryna Stryzheuskaya · Apr 15, 2025

Goalie35 said:
I just closed out my Pokerstars account after 7yrs of play. The reason: poor customer service.
I play in the province of Ontario, Canada which limits the poker sites available. Any recommendations on which site I should try next?

Look at ACR (Americas Cardroom).All other sites are too dependent on crazy politicians.

acidburnfx · Apr 15, 2025

Pabloro10321 said:
I recommend you try ggpoker or 888, their support is usually faster and better targeted.

Margo17 said:
partypoker, 888poker, ggpoker, i think these are the best sites for Canadian users to play.

I wouldn't recommend 888Poker, because this platform requires some additional rights to function properly. If you use some kind of antivirus, you will notice this detail more clearly.

steve01991 · Apr 15, 2025

I also will be closing my account there, and will try another site.

successlaw · Apr 15, 2025

I would choose GG and 888

Margo17 · Apr 17, 2025

acidburnfx said:
I wouldn't recommend 888Poker, because this platform requires some additional rights to function properly. If you use some kind of antivirus, you will notice this detail more clearly.

actually after the last update, it's not working so well for me

Margo17 · Apr 17, 2025

acidburnfx said:
I wouldn't recommend 888Poker, because this platform requires some additional rights to function properly. If you use some kind of antivirus, you will notice this detail more clearly.

tiger gaming, i really like playing there too, I've never had any problems and they're quick to respond in support.

antsar17 · Apr 19, 2025

Try ggpoker mate it's gd tbh got plenty to on there

fundiver199 · Apr 19, 2025

I guess you could try one of the unregulated sites. I actually find ACR Poker kind of decent, and both deposits and withdrawals are seamless and fast via Luxon Pay, assuming that this option is also available in Canada.

NKGB13 · Apr 19, 2025

verifying your account there can be very challenging, but the site does have good tournament options and once I could finally validate my account (almost 3 weeks) the withdraws really started working very fast.

romerim said:
I really like 888poker, I've never had any problems with customer service, withdrawals are super fast, no hassle, in just a few minutes.

martinoni · Apr 19, 2025

For sure PS customer service is horrible!! I'm about two days trying to resolve my login that suddenly is asking me a PIN number that never arrives in my email...

Cbabycee · Apr 22, 2025

Goalie35 said:
I just closed out my Pokerstars account after 7yrs of play. The reason: poor customer service.
I play in the province of Ontario, Canada which limits the poker sites available. Any recommendations on which site I should try next?

Party poker is the softest field. Gg is very very pressure focused no SnG s very dramatic party does have a lot of promos and variation

heguli82 · Apr 29, 2025

I deposit 90e using paysafecards but money never transfer. Connection problems says cashier when it returns there. Codes are fine and accepted and transaction on my paysafecard account are correct.

Money just disapear after deposit. Dont know what to say. I guess i just hope that payments team find whats went wrong, otherwise this is just crazy.

Done with Pokerstars, need a new site!

Goalie35

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TheKAAHK

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Sunz of Beaches

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acidburnfx

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nelomec

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romerim

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Poker Orifice

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