GG client update freeze

Tero said:

Yesterday everything worked fine, but today when I opened the client it started updating.
No biggie, it has updated many times before but today it just froze.


I gave it several minutes to run its course but that didn't resolve anything. Things look calm in the task manager also.
I re-booted my device and tried again with same results.
View attachment 381706
I'll try again later but if this continues I might have to try scraping the whole thing off first and doing a new install.

Click to expand...

Tero said:

Yesterday everything worked fine, but today when I opened the client it started updating.
No biggie, it has updated many times before but today it just froze.


I gave it several minutes to run its course but that didn't resolve anything. Things look calm in the task manager also.
I re-booted my device and tried again with same results.
View attachment 381706
I'll try again later but if this continues I might have to try scraping the whole thing off first and doing a new install.

Click to expand...

Chica_bonita said:

@Tero There is one more thought.👉👈 Tell me if what I wrote earlier helped.

Click to expand...

Tero said:

Yesterday everything worked fine, but today when I opened the client it started updating.
No biggie, it has updated many times before but today it just froze.


I gave it several minutes to run its course but that didn't resolve anything. Things look calm in the task manager also.
I re-booted my device and tried again with same results.
View attachment 381706
I'll try again later but if this continues I might have to try scraping the whole thing off first and doing a new install.

Click to expand...

Tero said:

Re-installing did the trick.
I have lots of memory and high quality antivirus. Those have never been a problem.

But clearly the update is flawed cause I lost the freebie

Click to expand...

Chica_bonita said:

I have 2 ideas about this.
1. incompatibility of your software with the new update (previously this happened with ACR)
2. Lack of memory on your computer. You can close the background applications through the Task Manager, as well as delete unnecessary programs.
By the way, malware can also be the cause: check your computer for viruses.
While I was writing this, I also remembered that the antivirus program itself can block updates: try disabling your antivirus program and perform an update.

Click to expand...

Poker Orifice said:

it is none of the above ^

It is an issue on GG's end.

You can uninstall and then do a fresh clean install & it should resolve the issue.

Click to expand...

Chica_bonita said:

Even so, we're all here sharing opinions and trying to help - that's what I wanted. No more than that...🙌👍

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Huntre said:

Sorry, maybe bit offtopic, but anyone has EU client installer?

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Poker Orifice said:

I just went on the main webpage for the site & hit the 'download' button there. It's working fine now. (didn't even bother to 'un-install' before doing it)

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Poker Orifice said:

I just went on the main webpage for the site & hit the 'download' button there. It's working fine now. (didn't even bother to 'un-install' before doing it)

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neverbluff0799 said:

I had the same thing happening to me 1h ago Dont lose your time just uninstall and reinstall and its gonna run fine.

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SpanRmonka said:

2nd post, perfect advice, thanks!!! I'm back in GG poker

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NotADonk said:

I did the very same thing. Works now, although I now have two GG icons on the desktop.

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