Inconsistencies with balances on GGPoker

Brigistul

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  • #1
A few days ago, a member questioned the GGPoker account regarding the amount lost. Today I noticed that $4 was taken from my account and I made such a complaint. Since I have been advised by several players, I remember that it is good that when you withdraw from the platform you know how much money you have in your account. .This is what I also noticed. That's why I advise you to write down the amount you have in your account when you exit the site!!! Good luck!
 
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  • #2
Brigistul said:
A few days ago, a member questioned the GGPoker account regarding the amount lost. Today I noticed that $4 was taken from my account and I made such a complaint. Since I have been advised by several players, I remember that it is good that when you withdraw from the platform you know how much money you have in your account. .This is what I also noticed. That's why I advise you to write down the amount you have in your account when you exit the site!!! Good luck!
Very interesting. This is the first time I've heard about this. It's good that you inform us about such things. I wonder how they justify it. Maybe they charge an additional commission or something like that. I remember when I withdrew money from GGpoker, they charged me an additional $1, but it was stated in the terms and conditions that I read during the withdrawal process.
 
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Brigistul

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  • #3
I'm waiting for him to answer me! It doesn't matter the amount but the fact that it can happen!!! I am curious about their answer! If they give it...
 
Aleksandr1991

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  • #4
this is some kind of mistake, I can't believe it!!!!
 
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Tero

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  • #5
Brigistul said:
Today I noticed that $4 was taken from my account
So what exactly happened prior to that? Did you make a withdraw? Had you been active on GG? Did you deposit?
Or did they simply take money away without any actions from you?
 
LUKADONCICMVP

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  • #6
probably just a bug GG is a horrible poker site but doubt they would do that
 
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G0930

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  • #7
That never ever happened to me...sure you didn't simply forget on what you spend 4$ on ? 🙃
 
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SpanRmonka

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  • #8
Yeah I've withdrwn form GG multiple times, and Its always been lovely and smooth no dramas!

I think GG is a great site, great games, great promos, my only issue is that many of their Mtts are very long, but with so many players, that will happen and there are usually enough slightly quicker games for me to play when i want to
 
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  • #9
There's a detailed transaction history by GGPoker where you can see which amounts are added or deducted from your account.

I never experienced any strange amounts or mismatches there.

As GGPoker is a regulated site, I doubt they'd risk their business for the little amount (to them) of 4$.
 
Brigistul

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  • #10
Andyreas said:
GGPoker are un istoric detaliat al tranzacțiilor, unde puteți vedea ce sume sunt adăugate sau deduse din contul.

Nu am experimentat niciodată sume ciudate sau neconcordanțe acolo.

Întrucât GGPoker este un site reglementat, mă îndoiesc că și-ar risca afacerea pentru suma mică (pentru ei) de 4$.
I too have the same opinion! But so it was. I checked the account before leaving the site and when I returned I noticed that exactly $4 was missing! I am waiting for their answer! It's not about $4 but theprinciple and the safety of money in the account!!!
 
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  • #11
Brigistul said:
I am waiting for their answer!
Any reply of the support?
 
MishkaZL

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  • #12
It's a strange situation. I've been playing on GGpoker for over 3 years, but I've never noticed any money disappearing from my account. It's very strange. I'll have to wait for an explanation from the support team.
 
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  • #13
Very strange situation.
I play on GGPOKER and other sites and it has never happened, much less heard about it. I hope it's a misunderstanding and it gets resolved. Once anything is resolved, come back and get back to us. I hope all is well with your $$$
 
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Brigistul

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  • #14
G0930 said:
Nu mi sa întâmplat niciodată asta... sigur nu ai uitat pur și simplu pe ce ai cheltuit 4$? 🙃Am notat suma ce i aveam în cont înainte să părăsesc siteul și la revenirea am observat lipsa a exact $4! Am făcut sesizare în acest sens !!!

Andyreas said:
Ai vrea să răspunzi la suport?
They did not answer anything! Seriousness!!! At least he should have said he was checking. I will insist even because it is not normal, principled and it's all about the safety of money in the account!!! This leads to a loss of trust...
 
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  • #15
Brigistul said:
They did not answer anything! Seriousness!!! At least he should have said he was checking. I will insist even because it is not normal, principled and it's all about the safety of money in the account!!! This leads to a loss of trust...
Which email adress did you mail it to ? They have more than one.
 
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  • #16
Brigistul said:
That's why I advise you to write down the amount you have in your account when you exit the site!!!
Thats a very good idea and i think i will follow this advice in the future for advanced security.

Are u absolutely sure u did not register for any games before u left the site? Do u only play poker or also in the casino? Any withdrawals lately to another currency?
 
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  • #17
Sunz of Beaches said:
Este o idee foarte bună și cred că voi urma acest sfat în viitor pentru securitate avansată.

Ești absolut sigur că nu te-ai înregistrat la niciun joc înainte să părăsești site-ul? Juci doar poker sau și la cazinou? Ai făcut retrageri recente în altă monedă?
I have made withdrawals before but it does not matter because then it was not the case for withdrawal, we also played poker and casin! I have stopped an amount in my account for two tournaments that I am registered for on Sunday and Monday to make repurchases if necessary! So we checked at the exit from GGPoker balance! Now I have suspicions and I think I will not make deposits!!! GL 2U!
 
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  • #18
Brigistul said:
I have made withdrawals before but it does not matter because then it was not the case for withdrawal, we also played poker and casin! I have stopped an amount in my account for two tournaments that I am registered for on Sunday and Monday to make repurchases if necessary! So we checked at the exit from GGPoker balance! Now I have suspicions and I think I will not make deposits!!! GL 2U!
Have u checked all ur gaming history in the casino and Poker? Its almost impossible that they just take money from ur bankroll like that. You say u are already registered for something on sunday...maybe it has something to do with that?

Anyway, good luck to you too.
 
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  • #19
I checked you out when I left the site! This is the first time I've noticed something like this!! Incredible!
 
SpanRmonka

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  • #20
I just withrew, and GG did charge me $1 to withdraw $360
 
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  • #21
SpanRmonka said:
I just withrew, and GG did charge me $1 to withdraw $360
yes they charge a dollar for every withdraw. Not exactly news and highly doubt 4 withdrawals are the reason for op's "missing money" 😉
 
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  • #22
Brigistul said:
A few days ago, a member questioned the GGPoker account regarding the amount lost. Today I noticed that $4 was taken from my account and I made such a complaint. Since I have been advised by several players, I remember that it is good that when you withdraw from the platform you know how much money you have in your account. .This is what I also noticed. That's why I advise you to write down the amount you have in your account when you exit the site!!! Good luck!
so do you think they are just slyly removing small amounts from our accounts?

Wow! I should have way more than I do! I knew I didn't lose THAT much!
 
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  • #23
They answered me and asked for clarification:
-Full number of the game;
- The date and time at which you played that round.
Maybe I give up. I just noticed, and they ask for absurd clarifications... I know the day and the fact that money disappeared from the account.I did not say that I was not paid at a game to ask for time, game, etc.
 
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  • #24
I don't know what to say, it would be a bizarre thing to say they stole on purpose whole 4 bucks from you. Would be even more bizarre to think that they stole a few bucks from everyone hoping we wouldn't notice =)
 
Brigistul

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  • #25
I did not accuse, but it happened and I am not in a position to clarify the situation! There are players who have not received anything and large sums!!! They have made withdrawals and now they are waiting for the situation to be resolved!!! You understand what you want...
 
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