Pokerstars asking for more information before tournament registration?

sj030

sj030

Rising Star
Bronze Level
Joined
Nov 24, 2022
Total posts
3
BA
Poker Chips
4
Casino Coins
0
  • #1
when I want to register for real many tournaments, I get a message: tell us more about your self, what does this mean, my data is updated and current
 
F

fundiver199

Legend
Loyaler
Joined
Jun 3, 2019
Total posts
16,164
Awards
2
Poker Chips
1,051
Casino Coins
0
  • #2
Never heard of this. You should contact support and find out, what exactly they are asking for.
 
EvertonGirl

EvertonGirl

Professional Fish
Loyaler
Joined
Feb 22, 2013
Total posts
8,881
Awards
3
GB
Poker Chips
581
Casino Coins
0
  • #3
Never heard of that also, I haven't played much lately so maybe it's a new thing.
 
Sunz of Beaches

Sunz of Beaches

Sunz Tzu
Platinum Level
Joined
Oct 26, 2019
Total posts
6,041
Awards
2
Poker Chips
2,443
Casino Coins
240
  • #4
Screenshot please
 
T

Toruk Makto

Legend
Platinum Level
Joined
Jan 4, 2019
Total posts
1,048
Awards
2
BR
Poker Chips
228
Casino Coins
0
  • #5
It must be a technical problem!
 
CNXRegie

CNXRegie

Legend
Platinum Level
Joined
Jul 1, 2023
Total posts
1,373
Awards
9
PH
Poker Chips
1,306
Casino Coins
0
  • #6
Yes, I got the same message. I just ignore it and it brings me to the registration lobby.
 
  • Wow
Reactions: iwont20
F

fundiver199

Legend
Loyaler
Joined
Jun 3, 2019
Total posts
16,164
Awards
2
Poker Chips
1,051
Casino Coins
0
  • #7
CNXRegie said:
Yes, I got the same message. I just ignore it and it brings me to the registration lobby.
Maybe they have asked for account verification and use these pop-up messages to remind you? In that case I suggest you get it done, before restrictions are placed on your account ;)
 
Alexey Shley

Alexey Shley

Visionary
Bronze Level
Joined
Nov 21, 2020
Total posts
672
Awards
2
BY
Poker Chips
124
Casino Coins
0
  • #8
I haven't heard of this. I don't know how many tournaments you're playing at the same time, but I registered for ten tournaments at the same time and haven't received any messages. Maybe something new.
 
G0930

G0930

Captain Fathermucker, Satty Aficionado
Loyaler
Joined
Apr 17, 2015
Total posts
9,557
Awards
6
AT
Poker Chips
1,322
Casino Coins
5
  • #9
sj030 said:
when I want to register for real many tournaments, I get a message: tell us more about your self, what does this mean, my data is updated and current
Contact support they should be able to tell you what documents exactly they need.
Never heard of this either. I had one tedious verification process and that was it.
 
CNXRegie

CNXRegie

Legend
Platinum Level
Joined
Jul 1, 2023
Total posts
1,373
Awards
9
PH
Poker Chips
1,306
Casino Coins
0
  • #10
fundiver199 said:
Maybe they have asked for account verification and use these pop-up messages to remind you? In that case I suggest you get it done, before restrictions are placed on your account ;)
I had my account verified more than a decade ago.
 
userX

userX

Legend
Platinum Level
Joined
Aug 2, 2023
Total posts
1,059
Awards
1
UA
Poker Chips
499
Casino Coins
195
  • #11
sj030 said:
when I want to register for real many tournaments, I get a message: tell us more about your self, what does this mean, my data is updated and current
I also had such a message when I registered in tournaments where cash prizes are provided. Although my profile was completely filled out. I wrote to the support service and after about 2-3 days this issue was resolved and such a message no longer appeared.
 
  • Like
Reactions: iwont20
F

fundiver199

Legend
Loyaler
Joined
Jun 3, 2019
Total posts
16,164
Awards
2
Poker Chips
1,051
Casino Coins
0
  • #12
CNXRegie said:
I had my account verified more than a decade ago.
Then maybe they want it repeated? There must be a reason, why you and OP get those messages but not the rest of us.... :unsure:
 
antonis32123

antonis32123

Legend
Loyaler
Joined
Dec 25, 2014
Total posts
7,382
Awards
20
GR
Poker Chips
623
Casino Coins
100
  • #13
It must be a glitch in the system . Restart the client and I think the problem should be solved . If not then send email to PS support team and ask them about this message ,big they actually indeed need any more I'd papers or anything else from you .
 
MK_

MK_

Legend
Loyaler
Joined
Sep 14, 2022
Total posts
2,898
Poker Chips
1,372
Casino Coins
225
  • #14
I dunno maybe they thought you were cute, did they offer to buy you a drink😎👍..
 
PokerStars Guides: Italiano - Dansk - Nederlands - Deutsch - Français - Español - Polski - Norsk - Português - Svenska - PokerStars Mobile - Deutsch Mobile - PS Casino
Top