pokerstars phone number contact ?

O

oldkid91

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  • #1
hi everyone , somebody can help me with one phone number from PS support ?
my account was frozen 10 day`s ago , i try to receive an answer but no chance via email .

thx
 

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Sunz of Beaches

Sunz of Beaches

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  • #2
There is no number. Try twitter support.
 
partz

partz

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  • #3
They usually reply back in 2weeks or so lol. Really bad management but they should contact you
 
O

oldkid91

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  • #4
partz said:
They usually reply back in 2weeks or so lol. Really bad management but they should contact you


maybe next year :(
 
Ron112355

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  • #6
Looks to me like this isn’t the first time you have had your account frozen, what are you doing that would make them suspicious of your activity?
 
Lena M

Lena M

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  • #7
Hello.
Recently, responses from the support service of this site come only in 2-3 weeks. Therefore, just wait patiently.
 
dianasamu245

dianasamu245

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  • #8
I think there is no phone number and they have suspended the chat
 
PrOKatana

PrOKatana

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  • #9
man go on support and go on contact us , next select english and next select sport - choose a sub-category and enjoy live chat , is more easy to speek with some people on stars
 
O

oldkid91

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  • #10
Ron112355 said:
Looks to me like this isn’t the first time you have had your account frozen, what are you doing that would make them suspicious of your activity?
nothing , they re-open also whitout to say nothing . just " we are sorry , evrything it`s ok now you can play " . now for example i have to do just 25 point to receve 250$ but how i can do ? every time when i want to finish one promotion i meet that type of problem .
every year i have the some problem . i don`t know why . i have more then 1000 deposit ,
i lost more then 20.000$ on slot that year . etc .etc
sorry for my english :D
 
O

oldkid91

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  • #11
PrOKatana said:
man go on support and go on contact us , next select english and next select sport - choose a sub-category and enjoy live chat , is more easy to speek with some people on stars


my account it`s frozen , i can`t login . you know anouther methot to talk whit them on live chat ?
 
PrOKatana

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  • #12
oldkid91 said:
my account it`s frozen , i can`t login . you know anouther methot to talk whit them on live chat ?
unfortunately this is the only method I know ...sorry man ...
 
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oldkid91

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  • #13
PrOKatana said:
unfortunately this is the only method I know ...sorry man ...


NP , i`m still waiting :(

loyal from my first mature day !!!

  • First Activity: 05/24/2009 10:21 PM
  • Last Activity: 11/25/2020 09:39 PM
 
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oldkid91

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  • #14
nairolph87 said:
There is no number. Try twitter support.


thanks :) . Like that i solve my problems
 
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  • #15
my account is frozen aswell, email support non existent and blocked on twitter.
 
besplatnee

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  • #16
It is recommended to contact Twitter, speeds up the application, there are many examples by email, everything is complicated
 
sara maria

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  • #17
in tweeter @StarsSupport they can help you right away. A cousin had the same problem as you, and they solved the problem from one day to the next, I recommend that you explain your problem in a single message because then they will ask you for your personal information for your ID, and you will have to answer many messages, I recommend you put all the personal information, and explain your problem in a single message, greetings and good luck, I hope you find a solution to your problem. :rolleyes:
 
black and

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  • #18
Usually, the answers from them need to wait 2-3 weeks. It's sad, in fact it's very long.
 
ramdon p358

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  • #19
I don't think there is a phone number to contact them. I recommend that you try to get in touch through social networks, they usually respond quickly
 
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Az_Kid_5

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  • #20
how do i hide myself from other players
 
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Poker Orifice

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  • #21
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Gallarado777

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  • #22
don't worry if they have frozen your account means that something was seen in your account, they don't freeze accounts just wait for an email response, they will respond to a lot of requests, so the answer will be longer than usual, but they will definitely answer you with no numbers to contact Pokerstars
 
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member401988

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  • #23
They dont care but phone numbet should be
 
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BluffandChase

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  • #24
Mine was frozen too about a week ago.
If you find a fix for this problem please let me know.
I know of one other person having the same issue.

I was told but not confirmed that if you have multiple accounts they are cracking down.
Also they may have figured out a way to detect if you are using a VPN.
Other potential issues are Router, Firewall and Anti Virus Programs interferring.

If anyone has a fix for this PS's problem.
Please let us know.
 
GNuTTz

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  • #25
They do not have a phone number - no matter how urgent your situation is- you have to use their online support portal. That is the ONLY option and It's lots of fun!! LOL
 
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