What's the deal with the "DEAL" Pokerstars

jimmajamma42000 · Nov 21, 2018

This post is about "The Deal" side game, where you pick 5 cards out of 7 to make a poker hand. Wagering star points for various prizes. For the past week or so whenever I click on the deal button, I get logged off poker stars and have to log back on. I'm wondering if any one else is having this issue. I am going to send a message to stars support, but I have not been impressed other times I've had to message them. Although they always resolve the issue promptly, the reply seems to be picked out of a list of responses of some flow chart. Really vague, never directly answering my question. Thought I'd gather some intel before sending stars support an email this time.

PHX · Nov 21, 2018

I have never had this happen to me but if I got plenty programs up things slow when I open deal.

The deal game eats up quite a bit of computer system resources.

You probably need to contact them I recommend using live chat they are fast and friendly.

canabero · Nov 23, 2018

jimmajamma42000 said:
This post is about "The Deal" side game, where you pick 5 cards out of 7 to make a poker hand. Wagering star points for various prizes. For the past week or so whenever I click on the deal button, I get logged off poker stars and have to log back on. I'm wondering if any one else is having this issue. I am going to send a message to stars support, but I have not been impressed other times I've had to message them. Although they always resolve the issue promptly, the reply seems to be picked out of a list of responses of some flow chart. Really vague, never directly answering my question. Thought I'd gather some intel before sending stars support an email this time.

https://www.cardschat.com/forum/pok...-disconnects-me-room-311599/post-3390557.html

pjokay · Feb 9, 2019

Never had a problem, I assume it may tie into a browser, flash issue or something.

benitwapasu · Feb 9, 2019

Yes I remember having the exact same problem but it was a long time ago and I cant remember the details. I cant remember if it was a problem on both my desktop and laptop and I cant remember if it was something wrong at their end or mine. I would start by uninstalling and reinstalling pokerstars if you havent done so already. You could also try installing full tilt and see if THE Deal works on there.

milka1605 · Feb 9, 2019

Quite a lot of players to spend time with each separately. Chat on the PS does not work.

pjokay · Feb 25, 2019

Could try from a smart phone if they let you play from that.

Edgerik · Feb 25, 2019

canabero said:
https://www.cardschat.com/forum/pok...-disconnects-me-room-311599/post-3390557.html

That worked for me.

mitroff · Feb 25, 2019

For all the time playing at PokerStars there was not a single software malfunction. Unlike other poker rooms.

1110599 · Mar 2, 2019

I had no luck in this game ((

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What's the deal with the "DEAL" Pokerstars

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