Hello.🙂
The fastest way to contact Pokerstars is when your husband/wife are Pokerstars employees.😄 Although, in this case, you will not need to contact them, since relatives of PS employees do not have the right to play on this platform. 🤪
No kidding:🙂
This can be done in the following ways:
1. On the PokerStars website
2. Through the game client
3. Using a virtual assistant
1. On the PokerStars website
You can get the necessary help through the official PokerStars website. At the very bottom of the pages there is a "Help" section, where you should go.
On the page that opens, you will have 2 options:
1. Search for the answer yourself in popular articles or through categories that combine users' questions.
2. Click on the "Contact us" button and describe the problem in detail by selecting the appropriate category and subcategory of the question.
2. Through the game client
If you are already registered in the room, you can contact the technical support service through the application.
In the PC version, go to the "Help" section, and then select "Contact us".
If you are using a mobile application, first click on the account icon in the lower right corner, then go to the "Help" section and select "Contact support" there.
3. Virtual Assistant
It is possible to get help from PokerStars and with the help of a virtual assistant in a live chat. For this:
1. Go to the "Support Service" section.
2. Look at the bottom right of the screen. Is the icon displayed there in the form of a text cloud? If yes, you can ask the virtual assistant a question.
3. To ask a question, click on the cloud image or use the button below to open a live chat.
For the convenience of using the virtual assistant, you should first log in to your account on the PokerStars com website.
