Help Please, i cant join real money games in PStars

[johnny tigre]

Hi guys, i need some help here...I play at pokerstars regularly, almost everyday but two days ago i was blocked from joining a real money tournament.
A pop up message said that pokerstars dont allow real money games in my area. I am a filipino and i am playing here in the philippines, i never heard of any news that the philippines is now banned by pokerstars.
I tried contacting PS support asking why and how i can regain access to the games. They replied quickly but they just explained the possible reasons why i was being blocked. They said that my IP address might be a US IP and that could be the reason i was being blocked.
I did not get any advice or instructions on how i can fix the problem.
Is there anyone who can give me any tips on how to fix this?:wavey:
Thanks in advance.

 

[ebellari]

do you use any vpn in your computer?

 

[Max Diver]

Every time I travel to another Country before logon to Poker Stars I sent an e-mail to support asking if it is allowed to play online on that Country.
Send an e-mail to their Support and ask. They answer the messages fast.

 

[moots]

Go here and check what country your internet/PC is coming up as:


https://www.iplocation.net/

 

[Andrei Korolev]

Try using the VPN...

 

[johnny tigre]

It comes out as a US IP address. That is the reason Pstars gave me for blocking me.Anyways, i tried restarting my router, and for some reason i was able to join the games again.
Just hoping that they wont block me again.


Thanks for the replies guys.

 

[Infinity Objective]

Couldn't get better responses here even if the question was - I'm struggling with sobriety and having a problem uncorking this bottle of moonshine. Way to go helping our friend on the road to hopefully becoming a professional poker player and possibly a degenerate gambler. Bravo helpers, make sure you show him how to find the local pawn shops in the Philippines!

Jokes aside I'm in Florida having the same problem, but happy to be playing in the CC home games at PeeStars.

 

[ssory83]

Friend, contact pokerstars support. Maybe you need to send the document again. That's how I've been in the past. Regards: Sorin.

 

[cebuman]

hope anyone can catch this

hi good day everyone, was hoping if this thread may be upped. if so, for those who already found the work around would love to hear from you. reaching out to those who were able to play online poker in the philippines.

appreciate the help and advice !
x (x)

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