PT4 doesn't work on cash @ 888.pt

[PokerPT2645]

Hi all, 888 updated their software 2 days ago.

I have PT4 and the HUD isn't working for cash games on 888. I just did a tournament and it worked fine. But cash isn't working.

The same happened with HM3.

Are you guys experiencing the same?

 

[hutzpaf]

Hi all, 888 updated their software 2 days ago.

I have PT4 and the HUD isn't working for cash games on 888. I just did a tournament and it worked fine. But cash isn't working.

The same happened with HM3.

Are you guys experiencing the same?

I just tested PT4 and it worked fine :icon_thum

 

[HoldemManager]

If you update PT4/HM3 to their latest beta/release version it should work properly. If that does not help then you need to report the problems and send your logs via the PT4 or HM3 support site so we can assist further.

- PT4 update download link - https://www.pokertracker.com/products/PT4/download.php?file=PT-Install-v4.15.27.exe
- HM3 Beta link - https://www.holdemmanager.com/download/index.php?product=HM3&channel=Beta

- PT4 support site - https://support.pokertracker.com/
- HM3 support site - https://support.holdemmanager.com/

Regards,

Fozzy71
Customer Support
Hold'em Manager