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[QUOTE="blakewyte, post: 2251232, member: 106764"]
Misdeals and card flips happen pretty often.

I used to deal part-time at home games and private events. I'm not a professional dealer and the guys at the table all know that. So occasionally a card might flip over but I've been fortunate for having players who are pretty cool about it an understand. There may be one or two times (in separate games) where they'd make a comment, mostly teasing. But it's understood that even dealers are human and accidents and mistakes like this are bound to happen. Sometimes the mistakes aren't really the dealers fault, for example if a player shifts his hand or something when the dealer is dealing and the card's balance is offset because of that movement and thus flips over.

In a casino though I'm not too sure about the ruling. I can understand about your friend's reaction but he too has too understand that it's human error and needs to be mindful of basic poker table etiquette because his actions affected the whole table's play.

I guess the dealer would need to inform the floor manager about the issue because it affected the whole table and would need help if it escalates into a bigger problem.
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