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Message: [QUOTE="kardmania, post: 758188, member: 4579"] I won a poker table a few months ago. The distributor builder shipped the product which arrived in a wet banged up carton. The table which folds in the center had a large gap in the center when stood up. The gap was large enough that a poker chip could fall between the gap. The table slanted from the center to the edges. theoretically this was a $300 table and to be candid I could not determine if this was damaged in transit or just a crappy build. The maker advised me to hold on to the table for inspection. There were many phone calls and emails. Finally we agreed that if Fedex did nothing in a week I would just pitch the salvage. When I spoke with Fedex they explained that the maker had not made a proper claim. Finally FEdex showed up unannounced for the salvage and I made them wait while I dragged up the table. Of course Fedex did not want to help with that. Could not come into the house. I drug up the table and the damaged box and told the guy to have at it. Then he wanted my help. What a joke. I got a slip and watched him have the same fun that I enjoyed. The maker reshipped a new table that Fedex lost. Again more phone calls and emails. The maker was Chinese and maybe not that good at dealing with Fedex who knows. Finally Fedex finds the table and I get them to deliver it by air. Again the box is banged up bad but thank goodness the table was alright. 48 emails and 17 phone calls later the table arrives, Should the maker toss in some goodies to make up for all the effort? They claim that they work on tight margins on this item. Should the forum who actually paid for this product be advised of all the efforts involved in getting this item? What do you think? [/QUOTE]

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