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Message: [QUOTE="wilpinsi, post: 3769197, member: 96930"] Two weights and two measures 1) exemple We received indications that have deliberately delayed the games, and after analyzing their hand histories, we confirm that this is true. Some of your hand histories have been added below. In them it is possible to verify that it has used the total time allowed to act in basic decisions of desistência. This is unacceptable as it demonstrates a poor degree of etiquette, and is against the spirit of the game. It may take time allotted for difficult decisions, or when you need to decide how to play the hand, but delaying the games deliberately is not tolerated. Your game and chat privileges have been suspended pending your acknowledgment and agreement with our requests. In order for your privileges to be reinstated, please respond to this email with an exact copy of the following statements: 1) I agree to stop this abuse and will never again delay the game on purpose again. 2) I am aware that depending on the case, any future breach may result in the permanent termination of my account, at PokerStars' description. Note that you will be asked to resubmit your response if the statements were not accurate. Thank you for your cooperation. Yours sincerely, Ole PokerStars Support 2) exemple Thank you for contacting us and giving us this opportunity to answer your questions. > > While we prefer players to behave appropriately at our tables, we can not monitor or enforce this idea in our play money games because we do not record the hand histories of those games. > > On the other hand, in real money games one of our Poker Experts could review the participant's play, check his or her claim and, if necessary, take action against the alleged offender (s). > > Thank you for choosing us at PokerStars. We will be at your disposal for any queries or if you need help. > > Best regards, > > July > PokerStars Support But both were free games, so I really do not understand the parameter for analyzing [/QUOTE]

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