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[QUOTE="Michael Stacey, post: 3725039, member: 255401"]
I opened a account with poker stars not to long ago, a couple friends invited me, my first 3 transaction were great, then on Forth I had for failed attempts at making a $50 deposit on 06/16/2017 21:03 NDT and on my 5th attempt the traction was completed and my account was only credited $25 instead of the $50, as seen here06/16/2017 21:03 NDT     MasterCard     14976560111386066     25.00         Credited   . Now after contacting mastercard Canada on a couple occassions they have made it aware to me that the $50 traction was completed and party poker had 5 days to claim the money or it would be retured to my card, since then i'v made 3 or for more deposits but am limiting them to $25 untill i receive my money which party poker has, i'v called them 2 twice a day for the last 4 days and everytime i get a different person going in circles, no resolve, they keep telling me it has been passed on to higher level and they will notifie me, well it's been long past 48 hours and i'v made more deposits everyday since playing small limit sit n go till i recieve my credit of the money that was taken from me, i'm so not pleased with this sites costumer service and it isn't about the money but their creditablity , here are all the transaction deposits i'v made in the last few days as i'm not depositing anymore then $25 tell they resolve this issue,

Date     Method     Transaction ID     Deposit
(CAD)     Withdrawal
(CAD)     Status     Comments
06/18/2017 17:20 NDT     MasterCard     14978154422611855     25.00         Credited       Credited on 06/18/2017 17:20 NDT
06/18/2017 02:55 NDT     MasterCard     14977635006898893     25.00         Credited       Credited on 06/18/2017 02:55 NDT
06/17/2017 19:05 NDT     MasterCard     14977353577947116     25.00         Credited       Credited on 06/17/2017 19:06 NDT
06/17/2017 14:28 NDT     MasterCard     14977187273521985     25.00         Credited       Credited on 06/17/2017 14:28 NDT
06/16/2017 21:03 NDT     MasterCard     14976560111386066     25.00         Credited       Credited on 06/16/2017 21:03 NDT
06/16/2017 14:46 NDT     MasterCard     14976333847211067     25.00         Credited       Credited on 06/16/2017 14:46 NDT
06/15/2017 20:25 NDT     MasterCard     14975673057200083     30.00         Credited       Credited on 06/15/2017 20:25 NDT
06/15/2017 18:36 NDT     MasterCard     14975607791110874     20.00         Credited       Credited on 06/15/2017 18:36 NDT

I usually start out with a $25 deposit and work my way up the levels when i get use to the site i'm playing and the player's, but i'm not willing to put more then i lost back into this site till they acknowledge they have made a  mistake on their end... if anyone on this site could resolve this issue or help me so i can feel that it is safe and my money is SAFE and why party poker isn't giving me a direct answer and is refusing to give me a timeline on when this will be resolved i would be great..

i know it's not alot of money but it's my money i worked for and i don't like to lied to, cheated or stolen from and i feel highly disrespected by there service and how they have treated me with this matter... money is one thing but security of yours or my deposits are #1 when it comes to trusting sites with our money. this has upset me not because of the money but the bad service extreme timeline, multiple phone calls which has cost me "Time" playing on other sites that i enjoy and have never had a issue like this not resolved or fixed in some manner with 48 hours. My email is [email]forty_year_old_looking197680@yahoo.com[/email] and my user name on party poker is omerta1650 if anyone with the same problem has happen to them in the past , i greatly thank all opinions and options or help in resolving this issue so i can get "PEACE IN MIND" that my credit and bank accounts have not been breached and if i should ask for a complete removable of all my data on party poker including my account?

TY

Michael Stacey
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