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Message: [QUOTE="Daryl-uk, post: 744914, member: 30340"] Hey all, Quick update, Ive finally had my reply from pacific i'll post it below and also what i sent please let me know if it was unclear as to what i was telling them because they seemed to have no clue. Cheers Dear Daryl, Thank you for contacting 888. Daryl, I am sorry to learn that you have been forced to pay the big blind twice in a tournament. This is unfortunate, but it can happen. To ensure parity during a tournament we will move people from different tables to ensure that there is an even number of players strewn across the remaining tables. This process is done entirely at random and can happen to anyone. Once moved, it may be that one has to pay the blinds again - unfortunate, but it can happen. I do understand that it can be annoying when this happens, especially when one is moved to a table that seems to be hosting all of the players with the big stacks - hard to bluff someone out of a pot in that situation. However, I am sure you can appreciate the fact that whilst this rule is in place one can also benefit from it greatly - it may be that you are moved from table to table and never once pay the big blind. You may get moved to a table where the players are looser and have smaller chip piles... I do thank you for your e-mail. We have considered various ways in which we can change this process but have decided to keep the current system in place as it seems to be the fairest way of distributing players and keeping the tables sizes level. On behalf of everyone here at 888, I wish you the very best of luck. Kind regards, Amanda G. Member Support Representative [EMAIL="support@pacificpoker.com"][COLOR=#0000ff]support@pacificpoker.com[/COLOR][/EMAIL] ***************************************************** ***************************************************** NOTE: Please do not disclose your password to any individual/organization claiming to represent or representing "PacificPoker.com". If you receive any e-mail or phone call from anyone requesting you to provide your password, please report it to us immediately. Our Member Support Department is available 24/7 to assist you via e-mail at [EMAIL="support@pacificpoker.com"][COLOR=#0000ff]support@pacificpoker.com[/COLOR][/EMAIL]. ********************************************************************** Original Message Follows: ------------------------ A customer support request Created on Fri Mar 07 13:18:56 GMT 2008 By [EMAIL="phiber_optikuk@yahoo.co.uk"][COLOR=#0000ff]phiber_optikuk@yahoo.co.uk[/COLOR][/EMAIL] Below are the relevant details: Issue: Feedback/Other Questions , Software Data retrieved from the system: Browser / OS : Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET CLR 1.1.4322) Data retrieved from the contact us form: Account Type : real User Name : Dary1 Version : download E-mail : [EMAIL="phiber_optikuk@yahoo.co.uk"][COLOR=#0000ff]phiber_optikuk@yahoo.co.uk[/COLOR][/EMAIL] The user free text section: Hello there. Iam writing to let you know of a slight error with your poker software. Whilst playing an 888 Express Sit N Go yesterday i was given the big blind twice in a row on the same table. Even though this was in the ealry stages of the sit and go i still felt i was given a slightly unfair disadvantage and had this been towards the end with the blinds being higher then it would have been a whole lot worse. Im not sure how you go about checking that im not telling tales but its all in my game history. The ID next to the tournement in my game history is 19064318 and the hands it happend on are 242373407 and 242373475. Thankyou Daryl [/QUOTE]

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