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Message: [QUOTE="Crystal Blue, post: 1123148, member: 46561"] FTP could/should have gone about this whole thing in a completely different way imo. A much more civil, and a much less finger pointing e-mail from them might have been a better approach. FTP said this ................. [COLOR=blue]Your recent $200 withdrawal request has been declined.[/COLOR] [COLOR=#0000ff]We have determined that you have been depositing funds solely for the purpose of withdrawing them. We have reviewed your account and discovered that you deposited and transferred these funds without any intention of playing on our site.[/COLOR] ............. When they say "We have determined that you have been depositing funds solely for the purpose of withdrawing them" it is clear to me that they are actually saying, "You are money laundering". At least that is the way I would read it if they sent me an e-mail with those words. Wouldn't it have been better all round if FTP sent OP an e-mail something along the lines .............. We noticed that after making your initial first deposit of $250, you have requested a withdrawal of $200 without playing at our real money tables. Due to the fact that we match first deposits with a 100% bonus up to $600, we can now only offer you a bonus of $50 as that is what you currently have in your account. Please be aware that we can not activate this $50 bonus until such a time as you actively take part in our real money games and start to pay rake. We have also declined your $200 withdrawal request for the time being and would need you to contact us to discuss the matter further. Moving on, if $50 still remained in the account after the withdrawal request, FTP jumped the gun a bit by saying "[COLOR=#0000ff]We have reviewed your account and discovered that you deposited and transferred these funds without any intention of playing on our site".[/COLOR] [COLOR=black]If $50 still remains in the account FTP can't possibly know in advance that OP never had any intention of playing on their site. They just went the wrong way about this imo. I also think that when a poker site makes a decision and acts on it about anyone's account and for whatever the reasons might be, they should be the ones to make the first contact.[/COLOR] I think it is wrong that they just act on something ( after investigation or whatever ) and don't inform the account owner of what they have done. Leaving it to the account owner to discover something has been done to their account when they next try to log in isn't the best of things to do considering that they don't always get it right to begin with. [/QUOTE]

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