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Message: [QUOTE="smallteene, post: 1321343, member: 56192"] That's great customer service that you were able to get your buy-in back. FTP has been really helpful in the past to me whenever I have ANY issues with them. Stars on the other hand....still have not gotten back to me about why it won't update, so I am not even able to play on Stars. That was back in July. LoL. Still waiting...... I love Full Tilt though. I get disconnected all the time, but nothing MAJOR MAJOR yet, but bc of this post, I will email support if anything comes up. Thanks and hopefully your next tournament isnt' so bad! =) [/QUOTE]