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Message: [QUOTE="MrMuckets, post: 1040379, member: 6749"] I have just had my account suspended by reeferpoker. According to the notice i got it was for security reasons. Here's the story. Ever since the 3rd of January when i first noticed they had a writing contest paying 20 bucks, I have been trying to enter it. You have to go to their community page from the main website to enter. I kept getting a notice that my log in was denied.Here are the email attempts i have made to try and get the problem resolved. after three days of this I blew my stack and cussed them out good. [I]I tried using three different browsers.[/I] The result a suspension. :D:D To: BeachBumMuckets REFERENCE NUMBER: LTK116012977436X Please use this ticket number in any correspondence with us. SUBJECT: HELP ME OUT Dear Valued Player, Thank you for contacting us. Please kindly provide us with more information on the contest which you have mentioned in the email which you have sent us. Please feel free to contact us if you have any additional questions. Sincerely, CS Rick Customer Support Representative From: [EMAIL="support@reeferpoker.com"]support@reeferpoker.com[/EMAIL] To: [EMAIL="baddle@msn.com"]baddle@msn.com[/EMAIL] Subject: RE: HELP ME OUT (LTK116012977436X) Date: Sat, 3 Jan 2009 23:40:35 -0500 Reference number: LTK116012977436X Please use this ticket number in any correspondence with us. Subject: HELP ME OUT Dear Valued Player, Thank you for contacting us. Please be advised that your account was currently active. Please make sure that you are logging in using your registered email address as the username, not your nickname. If you have forgotten your password, please click on the "forgot password" button located in the bottom left of the login screen. Please feel free to contact us if you have any additional questions. Sincerely, CS Chanelle Customer Support Representative ,,,,76.JPG (127.8 KB), ,,77.JPG (128.1 KB) BULL SHIT MY ACCOUNT IS BLOCKED LOOK AT THE ATTACHMENTS IF YOU DON'T BELIEVE Me. From: [EMAIL="support@reeferpoker.com"]support@reeferpoker.com[/EMAIL] To: [EMAIL="baddle@msn.com"]baddle@msn.com[/EMAIL] Subject: RE: HELP ME OUT (LTK116012977436X) Date: Sat, 3 Jan 2009 23:40:35 -0500 Reference number: LTK116012977436X Please use this ticket number in any correspondence with us. Subject: HELP ME OUT Dear Valued Player, Thank you for contacting us. There is nothing wrong with your account. it has already been email verified and it is not suspended or locked ---------------Original Message--------------- From: Bill White < > Subject: RE: HELP ME OUT (LTK116012977436X) Just tried again. and got this. * Login denied! Your account has either been blocked or you have not activated it yet. Did you not get an activation e-mail and follow the validation link? * Login denied! Your account has either been blocked or you have not activated it yet. Did you not get an activation e-mail and follow the validation link? Dear Valued Player, Thank you for contacting us. Dear Value Player, Please try accessing your account from another computer and see if you are able to do so. Please feel free to contact us if you have any additional questions. Sincerely, CS Katherine In case this email does not fully answer your question, or you would like to contact us for any reason, simply reply to this email. ========== Original Message ========== From: BeachBumMuckets <> Subject: HELP ME OUT I TRYING TO ENTER YOUR WRITE AN ARTICLE CONTEST BUT YOUR COMMUNITY PAGE KEEPS TELLING ME I DON'T HAVE AN ACCOUNT. CAN YOU DO SOMETHING ABOUT THIS? I LOG ON TO YOUR POKER ROOM WITH NO TROUBLE AT ALL. I AM BeachBumMuckets. Dear Valued Player, Thank you for contacting us. There is nothing wrong with your account. it has already been email verified and it is not suspended or locked. Please try accessing your account from another computer and see if you are able to do so. Please feel free to contact us if you have any additional questions. Sincerely, CS Katherine Dear Valued Player, Thank you for contacting us. As previously noted, your email is already verified by our system long time ago. And as I've checked on your account it seems that there is no problem. Your account is active. If you can not login to your reeferpoker software I suggest you reset your password then try again to log in with your email and new password. Please feel free to contact us if you have any additional questions. Sincerely, CS Patricia Customer Support Representative ---------------Original Message--------------- From: Bill White < > Subject: No Way If you think for one minute that i will have any thing to do with a company that can not read their own english. you have another think coming.Here is your own words Error * Login denied! Your account has either been blocked or you have not activated it yet. Did you not get an activation e-mail and follow the validation link? If you idiots would send me a verification email i would verify just like i do with all internet sites i join. And Next. Dear Valued Player, Thank you for contacting us. Your login username is ............@....... You can reset your password from this link [URL]http://www.reeferpoker.com/lost-password.html[/URL] Please feel free to contact us if you have any additional questions. Sincerely, CS Rick Customer Support Representative ---------------Original Message--------------- From: Bill White < > Subject: RE: No Way (LTK116013062835X) Been there Done That. Why do i keep getting the error message? I am using the correct email address and the correct and newly change password. It reads as follows Error * Login denied! Your account has either been blocked or you have not activated it yet. Did you not get an activation e-mail and follow the validation link? This is on the Main page i can go to the poker room just fine so stop checking there. I am trying to log in to the community page. AND NEXT. ear Valued Player, Thank you for contacting us. We can not see any problem on your account on why you receive those error message. Kindly provide a screenshot of the error so we could forward it to our technical department. Please feel free to contact us if you have any additional questions. Sincerely, CS Patricia Customer Support Representative ---------------Original Message--------------- From: Bill White < > Subject: RE: No Way (LTK116013062835X) I forgot you are not from the US so let me explain better perhaps. I have already done all of this crap. It doesn't help i still get the message as follows: Error * Login denied! Your account has either been blocked or you have not activated it yet. Did you not get an activation e-mail and follow the validation link? AND NEXT Dear Valued Player, Thank you for contacting us. I've checked your account and it appears that there's no problem or restriction on your account. Your email address has already been verified so you should be ablle to access now your account. Please try to check your connections and make sure that there's no firewall or adware that maybe blocking your connection. Please feel free to contact us if you have any additional questions. Sincerely, CS Mark Customer Support Representative ---------------Original Message--------------- From: Bill White < > Subject: RE: No Way (LTK116013062835X) Well i did provide screenshots in a previous correspondence. But here they are again. They are in the attachements just below the subject line How many times and in how many ways am i going to have to say it. I can go to your poker tables with no problem. The problem is that when i access reeferpoker.com i immediately get a message saying login denied. And when i try too login again i get the same ****ING message. Now I am attaching two screenshots of the problem the first labeled ,,,,76 jpg. is what i see when i go to the site initially and the second labeled ,,77 jpg is what i see after i try to log in. Please fix this as i want to go to the community and enter the writing contest. I can not do this unless i am logged in. AND NEXT Dear Valued Player, Thank you for contacting us. Your login username is .........@....... You can reset your password from this link [URL]http://www.reeferpoker.com/lost-password.html[/URL] Please feel free to contact us if you have any additional questions. Sincerely, CS Rick Customer Support Representative ---------------Original Message--------------- From: Bill White < > Subject: Unbelievable How many times and in how many ways am i going to have to say it. I can go to your poker tables with no problem. The problem is that when i access reeferpoker.com i immediately get a message saying login denied. And when i try too login again i get the same ****ing message. Now I am attaching two screenshots of the problem the first labeled ,,,,76 jpg. is what i see when i go to the site initially and the second labeled ,,77 jpg is what i see after i try to log in. Please fix this as i want to go to the community and enter the writing contest. I can not do this unless i am logged in. [/QUOTE]

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