I have a question about PokerStars, can you help me?

L

Longbow

Legend
Bronze Level
Joined
Sep 29, 2023
Total posts
1,231
Awards
4
Poker Chips
198
Casino Coins
0
  • #1
I deleted my account about 3 months ago, and they informed me that I would never be able to play with them again.

After these months, if I create a new account, will they know and block me again, or can I create a new account and start playing again?
 
  • Wow
Reactions: member401988
L

Longbow

Legend
Bronze Level
Joined
Sep 29, 2023
Total posts
1,231
Awards
4
Poker Chips
198
Casino Coins
0
  • #2
I would like to know, to get an idea of whether my data will be stored forever on their website, and if there is a deadline for my data to be deleted from the website.

Thank you for the responses.
 
  • Like
Reactions: A kiravio
Dejana

Dejana

Meat pounder 🥩
Loyaler
Joined
Mar 23, 2015
Total posts
4,512
Awards
15
RS
Poker Chips
1,032
Casino Coins
0
  • #3
Oh, they going to know and block you again...
It's better option to write them a mail and said that you are sorry, that you change your mind and beg them to bring back you're account back to "life"...be nice and respectful! 🙂
 
Last edited:
  • Like
  • Love
Reactions: bullishwwd, MK_, Poker Orifice and 3 others
Andyreas

Andyreas

Moderator
Moderator
Joined
May 25, 2022
Total posts
13,590
Awards
8
DE
Poker Chips
1,645
Casino Coins
0
  • #4
Just that you know:
I opened an account on Pokerstars.BE somewhen in 2014, played a little and then moved to Germany.

When I opened a new account at Pokerstars.DE in 2022, they correctly closed my Belgian account without me telling them I still have it.

Different address, different country but of course same name and they found out.

So be careful and stick to the rules. You can give it a try though by asking them beforehand as @AzdajaD suggested.
 
  • Like
Reactions: bapfel, MK_, najisami and 3 others
MK_

MK_

Legend
Loyaler
Joined
Sep 14, 2022
Total posts
2,892
Poker Chips
1,367
Casino Coins
225
  • #5
I have an idea... why don't you read the responses on the last 3 posts you made on this exact question...



 
  • Like
  • Haha
  • Love
Reactions: bullishwwd, KrazyKoo, Poker Orifice and 5 others
L

Longbow

Legend
Bronze Level
Joined
Sep 29, 2023
Total posts
1,231
Awards
4
Poker Chips
198
Casino Coins
0
  • #6
MK_ said:
I have an idea... why don't you read the responses on the last 3 posts you made on this exact question...



Wow, we have a follower.
 
  • Like
Reactions: Flyer35
Marshmalo1994

Marshmalo1994

Legend
Loyaler
Joined
Sep 17, 2022
Total posts
3,220
Awards
1
AR
Poker Chips
1,491
Casino Coins
0
  • #7
MK_ said:
I have an idea... why don't you read the responses on the last 3 posts you made on this exact question...



ZenonBR said:
I deleted my account about 3 months ago, and they informed me that I would never be able to play with them again.

After these months, if I create a new account, will they know and block me again, or can I create a new account and start playing again?
Have you at least talked with the support team?
I'm not sure if you'll get a different answer if you keep asking here in the forum honestly.
ZenonBR said:
they informed me that I would never be able to play with them again.
It sounds like the answer your looking for. You already agreed to their conditions.
 
  • Like
Reactions: MK_ and Longbow
F

fundiver199

Legend
Loyaler
Joined
Jun 3, 2019
Total posts
16,164
Awards
2
Poker Chips
1,051
Casino Coins
0
  • #8
MK_ said:
I have an idea... why don't you read the responses on the last 3 posts you made on this exact question...
Oh no? Do you really mean, that it will not help to create yet another thread about the same topic? Especially when your last thread was closed for further reply by a moderator? :unsure::unsure::unsure:
 
  • Haha
  • Like
Reactions: Sunz of Beaches, MK_, Longbow and 2 others
A kiravio

A kiravio

Legend
Loyaler
Joined
Feb 10, 2023
Total posts
3,395
Awards
5
RO
Poker Chips
743
Casino Coins
0
  • #9
ZenonBR said:
I would like to know, to get an idea of whether my data will be stored forever on their website, and if there is a deadline for my data to be deleted from the website.

Thank you for the responses.
I want to inform you that I am answering this from my own experience. No, your data will not be deleted! The best thing is to comply with the requirements, and if you write them something nice and ok telling them politely what you want you will have more chances. I also had my account blocked and it wasn't difficult after ten years to unblock it😆.
 
  • Like
Reactions: Longbow
Acechador

Acechador

Visionary
Platinum Level
Joined
Jul 27, 2014
Total posts
808
Awards
2
EC
Poker Chips
705
Casino Coins
0
  • #10
AzdajaD said:
Oh, they going to know and block you again...
It's better option to write them a mail and said that you are sorry, that you change your mind and beg them to bring back you're account back to "life"...be nice and respectful! 🙂
I agree that is the best thing you can do and for others who are thinking of doing the same, the best thing to do is to log out and uninstall the platform from your PC.
 
  • Like
Reactions: Longbow and A kiravio
L

Longbow

Legend
Bronze Level
Joined
Sep 29, 2023
Total posts
1,231
Awards
4
Poker Chips
198
Casino Coins
0
  • #11
A kiravio said:
I want to inform you that I am answering this from my own experience. No, your data will not be deleted! The best thing is to comply with the requirements, and if you write them something nice and ok telling them politely what you want you will have more chances. I also had my account blocked and it wasn't difficult after ten years to unblock it😆.
Thanks, to know this information.
 
L

Longbow

Legend
Bronze Level
Joined
Sep 29, 2023
Total posts
1,231
Awards
4
Poker Chips
198
Casino Coins
0
  • #12
fundiver199 said:
Oh no? Do you really mean, that it will not help to create yet another thread about the same topic? Especially when your last thread was closed for further reply by a moderator? :unsure::unsure::unsure:
Maybe I'll actually create another one, you guys are kind of funny.
 
  • Like
Reactions: Flyer35
pavel1111111

pavel1111111

Legend
Platinum Level
Joined
Dec 22, 2014
Total posts
4,616
Awards
43
RO
Poker Chips
1,064
Casino Coins
0
  • #13
The easy way îs to comunicate with Pokerstars staff and agree with what ever decision they will take, maybe în time will receive you back.. Maybe..
 
  • Like
Reactions: bullishwwd and Longbow
L

Longbow

Legend
Bronze Level
Joined
Sep 29, 2023
Total posts
1,231
Awards
4
Poker Chips
198
Casino Coins
0
  • #14
pavel1111111 said:
The easy way îs to comunicate with Pokerstars staff and agree with what ever decision they will take, maybe în time will receive you back.. Maybe..
Maybe I'll try this again and in time, thanks for the polite response, and a laugh, to the ironic and toxic responses of some CC members, who even have a moderator who identifies with their flock.
 
M

mssmotilda

Visionary
Bronze Level
Joined
Oct 1, 2020
Total posts
729
Awards
2
Poker Chips
538
Casino Coins
0
  • #15
AzdajaD said:
Oh, they going to know and block you again...
It's better option to write them a mail and said that you are sorry, that you change your mind and beg them to bring back you're account back to "life"...be nice and respectful! 🙂
I agree, I have heard many times that they have a very loyal management to the players and a responsive support service.
 
  • Like
Reactions: Longbow
Sunz of Beaches

Sunz of Beaches

Sunz Tzu
Platinum Level
Joined
Oct 26, 2019
Total posts
6,041
Awards
2
Poker Chips
2,443
Casino Coins
250
  • #16
I would write them once a week about it. Well u probably do that already 😆

Looking forward to ur next question/thread. Something along the lines of: "can i open a stars account under the name of one of my cousins and then use my old screenname ZenonBR???"

The answer to this will be no 😉
 
  • Haha
Reactions: fundiver199 and MK_
F

fundiver199

Legend
Loyaler
Joined
Jun 3, 2019
Total posts
16,164
Awards
2
Poker Chips
1,051
Casino Coins
0
  • #17
ZenonBR said:
Maybe I'll actually create another one, you guys are kind of funny.

ZenonBR said:
Maybe I'll try this again and in time, thanks for the polite response, and a laugh, to the ironic and toxic responses of some CC members, who even have a moderator who identifies with their flock.
Just move on with your life, accept that you made a mistake by deleting your PokerStars account, and play somewhere else instead of asking the same question again and again. According to one of your other threads you have an account on PartyPoker, so now you only need to make a minimum deposit in order to be able to play for real money there. Best of luck with that :)
 
LUKADONCICMVP

LUKADONCICMVP

Visionary
Platinum Level
Joined
Dec 3, 2022
Total posts
869
Awards
2
BR
Poker Chips
953
Casino Coins
0
  • #18
u can´t ever create an account again but u won´t miss anything unless u like rake.
 
  • Like
Reactions: Longbow
Newzooozooo

Newzooozooo

Legend
Loyaler
Joined
Apr 22, 2018
Total posts
3,360
Awards
2
UA
Poker Chips
496
Casino Coins
200
  • #19
ZenonBR said:
I deleted my account about 3 months ago, and they informed me that I would never be able to play with them again.

After these months, if I create a new account, will they know and block me again, or can I create a new account and start playing again?
Hi :)
They will definitely find out about it. I'm not sure if they will block it, they may just freeze your account, but it's 100% certain that they will find out. The main thing is that you do not lose money. Someday the time will come to withdraw money and most likely, it is at this moment that your account will be frozen.
 
  • Like
Reactions: Longbow
najisami

najisami

Legend
Loyaler
Joined
Aug 11, 2014
Total posts
8,940
Awards
17
MA
Poker Chips
4,177
Casino Coins
355
  • #20
As it's been mentioned above, if you get in touch with them, they usually cooperate.
I had an account with them for about 8 years, then I moved to a different country and opened another one with the same personal info except the email address and the residential one of course. I was really surprised that they didn't say anything. They let me use the 2nd account with no problems at all. After a year or so, I contacted them asking them to close the old one and explained the situation, mentioning that since I opened the new account, I have never used the old one. Thet replied saying that they need to investigate. A few days later, they sent me an email saying that my 1st account has been closed and that was it.
 
  • Like
  • Haha
Reactions: bullishwwd, Sunz of Beaches and Longbow
Poker Orifice

Poker Orifice

And Still...
Platinum Level
Joined
Jan 19, 2008
Total posts
28,287
Awards
6
CA
Poker Chips
892
Casino Coins
5
  • #21
MK_ said:
I have an idea... why don't you read the responses on the last 3 posts you made on this exact question...



Probably will just make another one til' he hears what he wants to hear.
 
  • Like
Reactions: MK_ and fundiver199
KrazyKoo

KrazyKoo

Legend
Loyaler
Joined
Mar 7, 2015
Total posts
1,948
Awards
15
FI
Poker Chips
1,341
Casino Coins
0
  • #22
Hey it's you again! I don't know why you don't take any advice from anyone from previous threads, it's like talking to a wall :LOL:. Wall that starts new thread with same suggestion where all the possible outcomes and alternative suggestions have been listed... multiple times :rolleyes:

I personally STILL think it's worth it to contact PokerStars support and state that you want them to delete your personal information and data under LGDP (Brazilian Data Protection Law).

Most sites, just websites themselves choose to follow laws of every single country they have customers in just in case (to prevent trouble or provoking members) despite not necessarily being obliged to as poker licensing is still pending and gray subject matter in Brazil.

Doubt

Eqweq

The more I think about it, I seriously doubt PokerStars would ever hold customers data against laws of Brazil just for such little personal gain as preventing "ZenonBR" from playing poker
 
Last edited:
  • Like
Reactions: Dzill_230, seiya1989 and MK_
M

member401988

Guest
  • #23
ZenonBR said:
I deleted my account about 3 months ago, and they informed me that I would never be able to play with them again.

After these months, if I create a new account, will they know and block me again, or can I create a new account and start playing again?
ita done its over for you poker is gone....you need to think before you act, don't be like a 5-year-old child

when at least 5 years pass, the data from pokerstars is deleted and then you can create another account
 
  • Like
  • Haha
Reactions: Longbow and fundiver199
F

fundiver199

Legend
Loyaler
Joined
Jun 3, 2019
Total posts
16,164
Awards
2
Poker Chips
1,051
Casino Coins
0
  • #24
KrazyKoo said:
The more I think about it, I seriously doubt PokerStars would ever hold customers data against laws of Brazil just for such little personal gain as preventing "ZenonBR" from playing poker
But even if OP somehow manage to "cheat" the security system of PokerStars and create another account, is it really worth it? As long as he is only playing freerolls and microstakes games, then everything will likely be fine. But just imagine how much it would suck, if OP actually scored a big win, only to then have his money confiscated by PokerStars, because he was not allowed to play there. For me I would rather play on a site, where I have not knowingly broken their rules by opening an account.
 
  • Like
Reactions: Dzill_230 and member401988
pentazepam

pentazepam

Legend
Bronze Level
Joined
Oct 31, 2008
Total posts
3,149
Awards
4
Poker Chips
1,145
Casino Coins
0
  • #25
Get a wife and play on her account.
 
  • Like
  • Wow
Reactions: Longbow and member401988
PokerStars Reviews: Français, Nederlands, Deutsch, Dansk, Italiano, Español, Polski, Norsk, Português, Svenska - PokerStars Mobile - Deutsch Mobile - PS Casino
Top