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Message: [QUOTE="Polytarp, post: 4737007, member: 312731"] Dear 888 Representative, I am pissed (read upset) at how the 888 cashier handled a withdrawal request of $350 US to be posted to my Canadian account by wire transfer. I had read the "888 Withdrawal Policy" and believed I had adhered to it. Please review my account, you have my full permission to do so and please review the chat transcript I had requested to be forwarded to management. The agent was courteous but not competent. If a financial request is put through adhering to your withdrawal policy, 888 does not have the right to disregard my instructions and implement withdrawals that not only cost unwanted service fees but also enact an irreversible transaction. Look at Ecopayz, I cannot deposit only withdraw. Further, Ecopayz was my 888 depositor of choice AND WITHOUT NOTIFICATION this option was removed leaving only the withdrawal option. A prior chat agent, before this one, stated that I did not have a withdrawal option via Ecopayz (please review THAT chat if you wish) which showed me this agent was oblivious to how my account was structured. I have been working my way up from tens of dollars to hundreds of dollars and am continuing, however, 888 disregarding my instructions and taking it upon themselves to decide where to allocate my funds WITHOUT MY CONSENT is not acceptable. Please reverse all transactions and enact my original request if possible. If 888 is unable to do so then please outline explicitly why. I would sincerely appreciate an indication as to where I contravened 888's Withdrawal Policy. In all cases, if 888 cannot follow through on my request then they should not do it all and state why so that I may change my request accordingly. In this case, I have paid uncessary service fees, I do not have the funds I needed in the account I specified AND I now have funds in an account (Ecopayz) which cannot be disbursed back into 888. Assuming I had won a few larger games and had several thousand dollars that I wished to withdraw. Based on my account, what would 888 do? Please feel free to respond within this thread or send a PM. I sincerely appreciate the fact that I am able to state my issue to you as an 888 representative within this forum. Thank you for taking the time to review my issue. [/QUOTE]

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