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Official 888 Poker Support Thread
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[QUOTE="ImUrLobster, post: 5530549, member: 410692"] Hi, I managed to update the app, all seems fine with it thank you! [I][SIZE=4] Can anyone please clarify the changes to the terms that applies to bonuses? [/SIZE][/I] [COLOR=#FF0000]Username: JammyDodgerr[/COLOR] [COLOR=#FF0000] [/COLOR] [B] I received this message when I logged in today:[/B] *The next wager you make will use your Cash Balance first, before using your Bonus Funds. *Only wagers made using your Bonus Funds will contribute to the applicable Bonus Wagering Requirements. *Please note these changes will apply to any active Bonus Funds in your bankroll received prior to 25.5.20 [B] The link to the User agreement says this:[/B] From (and inclusive of) May 25th, 2020: If you have both Available Funds and Restricted Funds in your account, the next wager you make will use Available Funds first. Restricted Funds will only be used once your Available Funds balance is zero. The foregoing will not apply: (i) to your use of free spins, FreePlay, jackpot vouchers, Tournament Tickets, Free Bet Tokens and Profit Boost Tokens, which you can use at any time; and (ii) if you receive any money transfer from another account with respect to our poker products you will be able to use such funds before Available Funds. [SIZE=4]A few days ago, I changed 1000 gold tokens into $10 bonus. Didn't realise it had wagering requirements. I'm quite new to poker & just getting to grips with betting terms. I probably should of chosen tournament tickets, [B]it sounds like you could use tournament tickets without any restrictive wagering requirements?[/B] So I had a $10 bonus, haven't really played much, maybe I sat down at the SNAP table & posted a BB as it currently says $9.98 - and I need to wager $345.45 to withdraw bonus & related wins. I've done a similar bonus like this before with 888 and managed to clear the funds. [B]But since the terms have changed, would I have to withdraw/lose/spend all the money in my account to start using the bonus funds? [/B] My cash balance is $103.66 + bonus balance $10.98 (including $1 Hot Bonus for a sports bet). So we now need a cash balance of $0 before we can attempt to use the bonus balance? *Sorry if I've made this long winded & thank you to anyone who can help! If at all possible, before I play on 888 again & thus agree to the new terms, could I exchange the $9.98 back into gold tokens/tournament tickets?. I don't think I'll be able to do anything with the bonus under the new terms. Thanks so much for your time. [/SIZE] [/QUOTE]
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