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Message: [QUOTE="Jockey99, post: 5553485, member: 425706"] [b]Help please[/b] [SIZE=2]As there are 888 reps here who look like they are willing to help people I would be most grateful if you may help me please. Yesterday I received the following email to which I replied but have not heard from 888 beyond automatic replies, I did try the helpline but that is not in use currently. I can assure you I am a "for fun" player and have no idea how to use AI nor would I:[/SIZE] [COLOR=#202020]Dear Graham,[/COLOR] [COLOR=#202020]This is the Operations Team at 888poker and we are contacting you with regards to your account with username "GrahamH17".[/COLOR] [COLOR=#202020]As you may be aware we carry out security checks on all of our members at some point during their membership with us. During a security check on your account we have been alerted to suspicious activity indicating that the use of Artificial Intelligence may be involved.[/COLOR] [COLOR=#202020]The use of Artificial Intelligence is strictly against our [/COLOR][B]User Agreement[/B][COLOR=#202020] and will not be tolerated on our site and as a result your account has been suspended. If you have any information which would assist with our investigation or if you feel that the decision to place restrictions on your account has been taken in error, please contact us so that we can clarify the situation.[/COLOR] [B]Regards Operations Team 888poker[/B] [COLOR=#202020] [/COLOR] [SIZE=2]As it stands 888 are accusing me of something I am not guilty of and have blocked my account and unless this is resolved are retaining $400 of MY money.[/SIZE] [SIZE=2][/SIZE] [SIZE=2]Anything you can do is very welcome and much appreciated.[/SIZE] [SIZE=2][/SIZE] [SIZE=2]Thank you[/SIZE] [/QUOTE]

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