Done with ACR Poker!!😡🤬

M

my_world_myway9

Rock Star
Silver Level
Joined
Sep 17, 2025
Total posts
123
US
Poker Chips
140
Casino Coins
0
  • #1
I dont even know where to begin the are so many issues. Sick of the the ridiculousness of their algorithm, so many problems difficult to articulate. I purposely went on their casino to blow my balance on the slots. I just have a ticket I won for a Venom seat for an .80 buyin and after I play that I will uninstall their poker room. There is obvious cheating with players who have multiple accounts that you can see on the registration list when you register for a MTT! I sent a support email explaining this but heard nothing back.

Several times not recieving the correct prize amount from a MTT. Mostly the bounties being incorrect, I mean its small amounts but thats BS. I am tired of having to tell them, sometimes they credt me other times they just asure me I must be mistaken?

The weird glitches that happen. For example, I was playing a slot tournament and it said I had 15 $5 rebuy which I had not done. I still have no idea how that happened but they eventually credited back the money after much back and forth and they realized the obvious error of impossible time stamps and not even playing the rebuys. I have experienced many slot errors as well that they have never rectified!

The list goes on with glitches during MTT with explanations saying we see nothing on their end and so therefor nothing happened. Like really. Many times it was during a freeroll so bitching about it I felt like I shouldnt be complaining! Imagine if these glitches happened when the buyin was real money for high amounts, imagine you are on the final table holding all of the chips accept $100 the other player had and after the break there is a notice on the table that the tournament has been temporarily suspended with no explanation but the game continued not for me. I was unable to react and the other player won his all in and proceeded to win most of the hands as I was not able to act? I lost all my chips and los the tournament, like wtaf? I was told they didnt see that there was a problem and did not suspend the Tournament Etc and so on. It was so weird and they thought I was off my rocker, hell I thought maybe I lost my mind for a moment? Anyway, that is just one example of weird stuff. It was a freeroll so no one cared!

Well that is all I want to say for now, venting really is helpful and gets it out of my brain ...
Thank you for listening and have a better da...🫣🤪
 
Last edited:
  • Like
  • Haha
  • Sad
Reactions: Emily Trott, ratbat615, Sunz of Beaches and 1 other person
G0930

G0930

Captain Fathermucker, Satty Aficionado
Loyaler
Joined
Apr 17, 2015
Total posts
9,781
Awards
6
AT
Poker Chips
1,347
Casino Coins
5
  • #2
Yes bots are a known problem at Acr. Also multi accounting as you said.
Either they don't have the resources or are unwilling to invest in more cybersecurity.
I bet on the latter
 
  • Like
Reactions: my_world_myway9
Sunz of Beaches

Sunz of Beaches

Sunz Tzu
Platinum Level
Joined
Oct 26, 2019
Total posts
6,138
Awards
2
Poker Chips
2,493
Casino Coins
305
  • #3
See you tomorrow...
 
  • Like
  • Haha
Reactions: my_world_myway9 and Zorba
Sunz of Beaches

Sunz of Beaches

Sunz Tzu
Platinum Level
Joined
Oct 26, 2019
Total posts
6,138
Awards
2
Poker Chips
2,493
Casino Coins
305
  • #4
Me personally i think ACR is a pretty decent room. Yes not everything is perfect there but they give rakeback on every game, low rake in general on tournaments and sng's, lots of giveaways on social media and their support is quite decent in my experience. Cashouts are quick and easy with crypto.

My guess is they will be fine even with another frustrated freeroller leaving the site 🙂👍
 
  • Like
Reactions: fundiver199 and Zorba
Luvepoker

Luvepoker

Lost in the twilight zone
Loyaler
Joined
Feb 21, 2018
Total posts
5,820
Awards
23
US
Poker Chips
979
Casino Coins
0
  • #5
I just wish they would not have later reg for what seems like weeks. Some of us have to work, LOL
 
  • Like
Reactions: eetenor and Poker Orifice
puzzlefish

puzzlefish

👆 the guy who's opinion you would trust on this!
Loyaler
Joined
Feb 18, 2018
Total posts
5,831
Awards
3
CA
Poker Chips
393
Casino Coins
10
  • #6
ACR: Why fix anything when the suckers keep playing/paying? 🤔
 
  • Haha
Reactions: Dmitriy_rus7
najisami

najisami

Legend
Loyaler
Joined
Aug 11, 2014
Total posts
9,115
Awards
17
MA
Poker Chips
4,204
Casino Coins
435
  • #7
Luvepoker said:
I just wish they would not have later reg for what seems like weeks. Some of us have to work, LOL

That's actually the main issue I have with that site. And I remember them being the pioneers in that implementation. They were the 1st to come up with the 3 hours late reg years ago. Now it got even more ridiculous.
 
S

Sherlock77

Rock Star
Silver Level
Joined
May 27, 2010
Total posts
130
Awards
1
Poker Chips
162
Casino Coins
0
  • #8
I am a pot limit omaha cash game player, and I have absolutely no complaints about ACR (nor about any of the other four rooms on the WPN network).
I’ve been playing there forever—ever since the ACR went by a different name.
They also offer hilo games, a variant I absolutely love playing.
Daily rakeback. Solid software. And the customer service, in particular, has improved significantly over the last two years. They offer 8 daily freerolls and many other daily tournaments for affiliates and similar.
My choice are GG Poker, the WPN rooms, and CoinPoker.
 
  • Like
Reactions: WellAA and Poker Orifice
Kerasuss28

Kerasuss28

Rock Star
Platinum Level
Joined
Nov 16, 2022
Total posts
427
Awards
1
NL
Poker Chips
446
Casino Coins
0
  • #9
Acr looks like most fake site for me allso
 
Dmitriy_rus7

Dmitriy_rus7

Legend
Platinum Level
Joined
Nov 15, 2017
Total posts
1,045
Awards
3
KZ
Poker Chips
896
Casino Coins
0
  • #10
I haven't been there for a long time, I didn't even think that everything was so bad there.
 
moraeskvmi

moraeskvmi

Visionary
Platinum Level
Joined
Mar 18, 2020
Total posts
677
Awards
1
Poker Chips
345
Casino Coins
0
  • #11
Up to this day I've only had a problem with one website, but all of them have some kind of problem, but the support always resolves it, some faster than others, but it gets resolved. As for ACR, no complaints.
 
  • Like
Reactions: fundiver199
M

my_world_myway9

Rock Star
Silver Level
Joined
Sep 17, 2025
Total posts
123
US
Poker Chips
140
Casino Coins
0
  • #12
Sunz of Beaches said:
See you tomorrow...
Lol, yup Damn it anyways🤣🤣 I did uninstall it but I found myself re-installing soon after!🙃🫣🤫
 
  • Haha
Reactions: Sunz of Beaches
Poker Orifice

Poker Orifice

And Still...
Platinum Level
Joined
Jan 19, 2008
Total posts
28,380
Awards
6
CA
Poker Chips
935
Casino Coins
5
  • #13
my_world_myway9 said:
Lol, yup Damn it anyways🤣🤣 I did uninstall it but I found myself re-installing soon after!🙃🫣🤫

Welcome back!
 
F

fundiver199

Legend
Loyaler
Joined
Jun 3, 2019
Total posts
16,181
Awards
2
Poker Chips
1,076
Casino Coins
0
  • #14
I play regularly on ACR Poker, and I dont experience any of the problems, you mention. Sure the software is old and not as good as that of PokerStars, which is my main site. But thats kind of expected for a smaller site. Sometimes a table randomly freeze, and I have to close and restart the whole poker client to get it active again. But I consider this a minor inconvenience rather than a dealbreaker. I also profit, when other players have issues and sit out, so in the long run its a wash.

I mainly play on ACR because of their SnG leaderboard, where its quite easy to get $50 back every week, which can amount to more than 100% rakeback. There is also a leaderboard for cash game grinders and yet another for the BLAST fast-fold cash games. As others have said, withdrawals are fast and easy. I withdraw to Luxon Pay, which is free, and the money is always in my account in less than 24 hours. From there I have fees to get it into my regular bank account, but cant really blame ACR for that.
 
  • Like
Reactions: Sunz of Beaches
Brigistul

Brigistul

Legend
Platinum Level
Joined
Apr 5, 2014
Total posts
1,272
Awards
3
RO
Poker Chips
1,059
Casino Coins
225
  • #15
my_world_myway9 said:
I dont even know where to begin the are so many issues. Sick of the the ridiculousness of their algorithm, so many problems difficult to articulate. I purposely went on their casino to blow my balance on the slots. I just have a ticket I won for a Venom seat for an .80 buyin and after I play that I will uninstall their poker room. There is obvious cheating with players who have multiple accounts that you can see on the registration list when you register for a MTT! I sent a support email explaining this but heard nothing back.

Several times not recieving the correct prize amount from a MTT. Mostly the bounties being incorrect, I mean its small amounts but thats BS. I am tired of having to tell them, sometimes they credt me other times they just asure me I must be mistaken?

The weird glitches that happen. For example, I was playing a slot tournament and it said I had 15 $5 rebuy which I had not done. I still have no idea how that happened but they eventually credited back the money after much back and forth and they realized the obvious error of impossible time stamps and not even playing the rebuys. I have experienced many slot errors as well that they have never rectified!

The list goes on with glitches during MTT with explanations saying we see nothing on their end and so therefor nothing happened. Like really. Many times it was during a freeroll so bitching about it I felt like I shouldnt be complaining! Imagine if these glitches happened when the buyin was real money for high amounts, imagine you are on the final table holding all of the chips accept $100 the other player had and after the break there is a notice on the table that the tournament has been temporarily suspended with no explanation but the game continued not for me. I was unable to react and the other player won his all in and proceeded to win most of the hands as I was not able to act? I lost all my chips and los the tournament, like wtaf? I was told they didnt see that there was a problem and did not suspend the Tournament Etc and so on. It was so weird and they thought I was off my rocker, hell I thought maybe I lost my mind for a moment? Anyway, that is just one example of weird stuff. It was a freeroll so no one cared!

Well that is all I want to say for now, venting really is helpful and gets it out of my brain ...
Thank you for listening and have a better da...🫣🤪
Acum 2 luni am dezinstalare programul și nu mai joc din multe motive.Te înțeleg și iți dau dreptate!
 
WrongUsername

WrongUsername

Legend
Platinum Level
Joined
Apr 8, 2020
Total posts
1,345
Awards
2
BR
Poker Chips
982
Casino Coins
20
  • #16
W

WellAA

Visionary
Platinum Level
Joined
May 12, 2012
Total posts
996
Awards
2
BR
Poker Chips
488
Casino Coins
0
  • #17
my_world_myway9 said:
Lol, yup Damn it anyways🤣🤣 I did uninstall it but I found myself re-installing soon after!🙃🫣🤫
I guess You were doing too much fuss about a freeroll:ROFLMAO::D:cool:
 
LUKADONCICMVP

LUKADONCICMVP

Visionary
Platinum Level
Joined
Dec 3, 2022
Total posts
884
Awards
2
BR
Poker Chips
971
Casino Coins
0
  • #18
ACR is dead like other poker rooms.
 
Emily Trott

Emily Trott

Legend
Loyaler
Joined
Nov 11, 2020
Total posts
2,456
Awards
7
US
Poker Chips
1,052
Casino Coins
15
  • #19
my_world_myway9 said:
I dont even know where to begin the are so many issues. Sick of the the ridiculousness of their algorithm, so many problems difficult to articulate. I purposely went on their casino to blow my balance on the slots. I just have a ticket I won for a Venom seat for an .80 buyin and after I play that I will uninstall their poker room. There is obvious cheating with players who have multiple accounts that you can see on the registration list when you register for a MTT! I sent a support email explaining this but heard nothing back.

Several times not recieving the correct prize amount from a MTT. Mostly the bounties being incorrect, I mean its small amounts but thats BS. I am tired of having to tell them, sometimes they credt me other times they just asure me I must be mistaken?

The weird glitches that happen. For example, I was playing a slot tournament and it said I had 15 $5 rebuy which I had not done. I still have no idea how that happened but they eventually credited back the money after much back and forth and they realized the obvious error of impossible time stamps and not even playing the rebuys. I have experienced many slot errors as well that they have never rectified!

The list goes on with glitches during MTT with explanations saying we see nothing on their end and so therefor nothing happened. Like really. Many times it was during a freeroll so bitching about it I felt like I shouldnt be complaining! Imagine if these glitches happened when the buyin was real money for high amounts, imagine you are on the final table holding all of the chips accept $100 the other player had and after the break there is a notice on the table that the tournament has been temporarily suspended with no explanation but the game continued not for me. I was unable to react and the other player won his all in and proceeded to win most of the hands as I was not able to act? I lost all my chips and los the tournament, like wtaf? I was told they didnt see that there was a problem and did not suspend the Tournament Etc and so on. It was so weird and they thought I was off my rocker, hell I thought maybe I lost my mind for a moment? Anyway, that is just one example of weird stuff. It was a freeroll so no one cared!

Well that is all I want to say for now, venting really is helpful and gets it out of my brain ...
Thank you for listening and have a better da...🫣🤪
How can I spot multiple accounts by looking at the registration list for an MTT?
 
  • Like
Reactions: fundiver199
F

fundiver199

Legend
Loyaler
Joined
Jun 3, 2019
Total posts
16,181
Awards
2
Poker Chips
1,076
Casino Coins
0
  • #20
WrongUsername said:
issues everywhere online poker is dead.

LUKADONCICMVP said:
ACR is dead like other poker rooms.
I am up more than $1.500 including rewards after reloading my ACR account in january 2026 with $500. So at a minimum the site is still breathing. Sure it would be great, if more people played there, but spreading negativity will not lead to that result ;)
 
dreamer13

dreamer13

Legend
Loyaler
Joined
Mar 18, 2022
Total posts
5,355
Awards
2
LV
Poker Chips
1,600
Casino Coins
15
  • #21
The room is incredibly dumb, and there's nothing to play there except freerolls! The random number generator is rigged so that the weaker player wins.
 
F

fundiver199

Legend
Loyaler
Joined
Jun 3, 2019
Total posts
16,181
Awards
2
Poker Chips
1,076
Casino Coins
0
  • #22
dreamer13 said:
The room is incredibly dumb, and there's nothing to play there except freerolls!
There are cash games, SnGs and MTTs. Not as many MTTs, as we find on big sites like PokerStars or GG Poker, but still a decent selection.
dreamer13 said:
The random number generator is rigged so that the weaker player wins.
Losing players say this about any site in existence and its just an excuse to not look at the real reasons for their lack of success.
 
  • Like
Reactions: Sunz of Beaches and puzzlefish
Sunz of Beaches

Sunz of Beaches

Sunz Tzu
Platinum Level
Joined
Oct 26, 2019
Total posts
6,138
Awards
2
Poker Chips
2,493
Casino Coins
305
  • #23
fundiver199 said:
Losing players say this about any site in existence and its just an excuse to not look at the real reasons for their lack of success.
If you check this posters other posts he does exactly that 😅

And saying there is nothing to play on ACR except freerolls is quite the funny statement, especially given ACR's tournament traffic on any Sunday nowadays.
 
  • Like
Reactions: fundiver199
P

pjokay

Legend
Platinum Level
Joined
Oct 26, 2013
Total posts
1,236
Awards
2
Poker Chips
385
Casino Coins
0
  • #24
Emily Trott said:
How can I spot multiple accounts by looking at the registration list for an MTT?
If you squint really hard or rub your eyes a lot sometimes you get double vision where you may see the same player twice. :ROFLMAO:
 
P

pjokay

Legend
Platinum Level
Joined
Oct 26, 2013
Total posts
1,236
Awards
2
Poker Chips
385
Casino Coins
0
  • #25
Sunz of Beaches said:
If you check this posters other posts he does exactly that 😅

And saying there is nothing to play on ACR except freerolls is quite the funny statement, especially given ACR's tournament traffic on any Sunday nowadays.
Actually a big positive I like about them that is rarer on a lot of other sites is the amount of normal speed satellites. The biggest negative factor (apart from poss bot issues but they do go after them) is forced payment in Crypto currency which I would rather not do but a lot of players don't mind this. The 5 hour registrations are looooong though. But they also have a lot of freerolls.
 
Top