Official 888 Poker Support Thread

[Muckutoo]

Friday night I played the $1 blast game on 888. Normally the prize on offer is $2, occasionally $5, rarely $10. On this game the prize was $10,000. I won the game and was awarded $6,000. To say I was shocked is an understatement but hey. Thanks 888

Wow, that is awesome! Congrats, I am super jelly!

 

[radichko]

Hi

Tried to reg to 888 poker com , but unfortunately isnt available for my country (Bulgaria)
The information on cards chat is out of date !! Because it shows me that 888 poker is available ?!

 

[888Rep]

Welcome to 888poker’s Weekly Deal, with all the best news, results and insights from the past week.

THIS WEEK: July 28, 2019



“BuyUADrank” Goes Back-to-Back in Sunday Mega Deep
The $215 buy-in Sunday Mega Deep attracted 331 players who rebought 123 times, which offered up a $100,000 prize pool to the top 45 players. Among those to get a piece of it were “HectorGarza” (27th - $750), “Perrymejsen” (14th - $1,250), “drupalucker” (9th - $1,750), “GramNaKartke” (6th - $4,400), and “TheColdCallr” (3rd - $11,000).

After 10 hours and 44 minutes, Romania’s “BuyUADrank” bested Greece’s “nixokoftis” in heads-up play to win the title and a $19,350 first-place prize. Amazingly, it was a rare title defense as “BuyUADrank” went back-to-back after winning the July 21 Sunday Mega Deep (454 entries) also for $19,350.

Ukraine’s “Fukuruku” Claims Rake or Break Whale Title
The $530 buy-in Rake of Break Whale had a target prize pool of $25,000, which it failed to get as 34 players rebought two times. That meant a $18,000 prize pool was created and the players received their rake back.

Among those to compete but fall short of making the money were Arseniy “josef_shvejk” Karmatskiy, 888poker Ambassador Dominik “888Dominik” Nitsche, and bubble boy “Ronaldo4112.”

After 4 hours and 48 minutes, Ukraine’s “Fukuruku” finished as the last player standing to win the $7,200 top prize.

UK’s “stup0tmac” Wins Monsoon for $2,816

The $55 buy-in Monsoon cruised by its $10,000 guarantee by attracting 205 players who rebought 57 times, which resulted in a $13,100 prize pool paid out to the top 27 spots. Some players to cash included “TopBeaver69” (23rd - $131), “golushkisss” (14th - $196.50), “johnomega1” (7th - $524), and “iGuiltuloss” (3rd - $1,539.25).

After 6 hours and 35 minutes, the UK’s “stup0tmac” bested “StrangeRogue” in heads-up play to take down the tournament for $2,816.50.

“pro210611” Wins Sunday Challenge for Germany

The $109 buy-in, $20K GTD Sunday Challenge attracted 204 players who rebought 56 times. The resulting $26,000 prize pool was paid out to the top 27 spots including “ChipsFool” (21st - $260), “alexos888” (13th - $390), “chazcombes” (8th - $780), and “velkommeninn” (4th - $2,275).

After Romania’s “Sorin19788” bowed out in third place for $3,055, the title came down to Russia’s “EconomistVLG” and Germany’s “pro210611.” The latter prevailed at the 8 hour and 41-minute mark to win the title and $5,590 in prize money.

Ukraine’s “Masian25” Weathers the Sunday Deepstack Monsoon
The $55 buy-in Sunday Deepstack Monsoon squeaked by its $10K GTD by drawing 158 players who rebought 74 times, which resulted in a $11,600 prize pool. The top 27 got paid including “guydeet39” (17th - $145), “Keatzzzy55” (10th - $203), “MaPoulet” (6th - $580), and “callmuckidis” (3rd - $1,363).

After just over eight hours in the tournament, Ukraine’s “Masian25” defeated the UK’s “bogoflo” in heads-up play to win the tournament for $2,494.

What to Expect Coming Up from 888poker

ChampionChips: Smaller buy-ins, Bigger prizes
It’s anyone’s game!

the ChampionChips is returning to 888poker August 04-11 2019 and will feature 18 tournaments with buy-ins starting at just $1 - Smaller buy-in’s, Bigger prizes - there’s something for everyone.
Click here for more information and a look at the full schedule.

https://www.888poker.com/poker-promo...hampion-chips/

 

[Rollax19]

Hi everyone! 888 poker do not allow me to call and go all in on my iphone Se. Anybody knows what’s problem is?

 

[flagstone]

888 updater/installer Virus?

I just went to log on to 888 and it was updating. My AVG says the installer is infected with something called IDP.Alexa.51. I quarantined it.
Does anyone know anything about this?

 

[hugh blair]

Thanks for your post interesting,
Running an internet security scan now shows nothing but
this stuck on bottom of screen strange can not close it.
https://gyazo.com/0de0350b742489a45f3bd85c22258055

Table will not open after buying in for a $10 very dissappointed.
White screen pops up when clicking seat me.
https://gyazo.com/e88f0a7af86533ad1510962ad7630b86

 

[hugh blair]

Lost $10 without the ability to play a hand:damnmate: big white screen whats going on 888 REP help please?
tournament i.d attached.
Look forward to your response thank you.

 

[itarus]

on the field of the new 888 client, the player’s stats are no longer displayed when using the HOLDEM MANAGER.
what is the reason?

 

[888Rep]

I just went to log on to 888 and it was updating. My AVG says the installer is infected with something called IDP.Alexa.51. I quarantined it.
Does anyone know anything about this?

There is no problem as some anti viruses react like this but there is nothing to be concerned about.

Thanks!

 

[888Rep]

Lost $10 without the ability to play a hand:damnmate: big white screen whats going on 888 REP help please?
tournament i.d attached.
Look forward to your response thank you.
View attachment 253435

View attachment 253437

Please mail this issue to [email protected] and they will look into your issues.

Thanks!

 

[888Rep]

on the field of the new 888 client, the player’s stats are no longer displayed when using the HOLDEM MANAGER.
what is the reason?

Sorry but I can't comment on third party software that we have no control over.

Thanks!

 

[888Rep]

Thanks for your post interesting,
Running an internet security scan now shows nothing but
this stuck on bottom of screen strange can not close it.
https://gyazo.com/0de0350b742489a45f3bd85c22258055

Table will not open after buying in for a $10 very dissappointed.
White screen pops up when clicking seat me.
https://gyazo.com/e88f0a7af86533ad1510962ad7630b86

Have you tried to reinstall the client to see if this clears it up for you?

Thanks!

 

[888Rep]

Hi everyone! 888 poker do not allow me to call and go all in on my iPhone Se. Anybody knows what’s problem is?

For issues like these please mail [email protected] and our tech team will advise you.

Thanks!

 

[flagstone]

Thanks for your post interesting,
Running an internet security scan now shows nothing but
this stuck on bottom of screen strange can not close it.
https://gyazo.com/0de0350b742489a45f3bd85c22258055

Table will not open after buying in for a $10 very dissappointed.
White screen pops up when clicking seat me.
https://gyazo.com/e88f0a7af86533ad1510962ad7630b86

I know they say nothing is wrong, but there are some who take advantage of this known glitch (the false positive virus reading) and you can actually have the virus.. so I've been told elsewhere anyway...

 

[hugh blair]

Have you tried to reinstall the client to see if this clears it up for you?

Thanks!

Thanks for your response 888 Rep
Reinstalled works on now but this update happened yesterday during freeroll play,
How often are updates going to occur where you just lose your ability to play on tables getting blinded out and everything else seems to be fine including ability to buy in on more tables very worrying to be honest,

 

[flagstone]

Thanks for your response 888 Rep
Reinstalled works on now but this update happened yesterday during freeroll play,
How often are updates going to occur where you just lose your ability to play on tables getting blinded out and everything else seems to be fine including ability to buy in on more tables very worrying to be honest,

I just got this white screen for a table too :s I'm sure I'll be blinded out of my tournament by the time I get it fixed. I don't get my tickets half the time, I get randomly sat out while playing. It's just non stop problems with 888 anymore.

 

[flagstone]

You are the only user I have seen with this issue so can you please tell me where you are seeing other users posting with these problems?

Thanks!

No, he's not the only one. My notes disappear often, and my colours change too.
I just re-installed and it worked, but I found it very interesting that my bank balance wasn't the same... I thought this happened before as well, but I'm 100% sure this time.
2 cents in my favour lol Either way, people's bank balances shouldn't be changing willy nilly like that..
Something is very wrong with 888 this last year or so, and it's just getting worse

 

[fundiver199]

Reinstalling has not solved the problems for me. The client still crashes from time to time, and when it happen, notes and tags still disappear. Plus of course hands and blinds are lost.

 

[fundiver199]

Also another quirk in the new software is waiting lists for regular cash tables. Sometimes when I am offered a seat and try to take it, I get the message "sorry but this seat has already been taken by another player". Which kind of defy the whole idea of waiting lists

 

[888Rep]

Reinstalling has not solved the problems for me. The client still crashes from time to time, and when it happen, notes and tags still disappear. Plus of course hands and blinds are lost.

Also another quirk in the new software is waiting lists for regular cash tables. Sometimes when I am offered a seat and try to take it, I get the message "sorry but this seat has already been taken by another player". Which kind of defy the whole idea of waiting lists

Please contact our support with all the relevant details and they will advise you.
[email protected]

Thanks!

 

[TpaEnforcement]

Hi 888rep, do you know how long it takes for operations brand to gets back with emails?
I have emailed them twice, and still no response. Can you look into for me. I have emailed them 3 or 4 days ago.

 

[888Rep]

Hi 888rep, do you know how long it takes for operations brand to gets back with emails?
I have emailed them twice, and still no response. Can you look into for me. I have emailed them 3 or 4 days ago.

It can take up to 72 working days if support are busy but if you give me the details along with your poker user name I will send it over for you!!

 

[Risto234]

It can take up to 72 working days

No wonder why everything is so slow in 888 then
Btw you probably know by now that last weekend most people DIDN'T receive casino mix-up freeroll ticket in time despite playing casino games on thursday - so what's the point of giving them on monday as they expire in less than 48h -.-

E: according to 888 newsletter there should be special tournament on tuesday so let's see cause it's not in the lobby yet ... Therefore it's probably another false information ...

 

[888Rep]

It can take up to 72 working days if support are busy but if you give me the details along with your poker user name I will send it over for you!!

That should have read 72 working HOURS not day!!!!

 

[W33dzLov3r]

Hello, 888
I`m curious about something. I`m mostly sure that I am not the only 1 asking about this, but is there a way to lower the minimum buy-in for Poker Tournaments?
Like...I may be able to deposit only $3 not necessary $10...I`d like to have a shot at tournaments with 0.10$ every time I could deposit $3...Hope you understand me properly because English is a 2nd language for me
This thing can be implemented in the very next update for USER Preferences...to be like an individual Choice rather than the idea of lowering the standards.
If there is anything I can do about possible translations in the software Application, from English to Romanian or the vice-versa, I`d love to be of help.
Wish you all the success. Signed,
a Poker Enthusiast