Official 888 Poker Support Thread

[888Rep]

So I got an email with an Easter Egg and it says click the "crack the egg"....I have tried a couple times, a new page comes up with the egg and the "crack the egg", nothing happens...tried on two different browsers. What the heck is in the egg??

Sent it over for you.

Regards

 

[888Rep]

My username brokenbe . I have withdraw problem. I can't withdraw anything.

Sent it over for you.

Regards

 

[888Rep]

Just a follow up:

Received the ticket today and looking forward to play some of those casino mixup tournaments on Saturday now. There are 3 in total, the usual one and 2 extra for the 2 weeks tickets wére not distributed.

Well done @888Rep 👍

Thanks for the feedback!

 

[888Rep]

Sent it over for you.

Regards

Could the member provide the screenshot of the error message? for us to further check on this.

Regards

 

[Dzill_230]

Dear 888 Support Team,

I would like to reach out regarding my account on 888. About a year ago, I renewed my account and completed the verification process by providing the necessary documents. I received confirmation for changing some personal details that I could not change myself.

However, recently I encountered an issue with transferring funds within the room, and I discovered that this function is unavailable to me because I have not passed the verification. I installed the software from your website on Windows and tried to send the necessary documents through the cashier for several days, but each time I received a negative response. Support claims they do not receive my emails because Google does not recognize the recipient. I cannot find out what exactly does not meet the requirements.

Additionally, my address details need to be updated, as the old address is currently listed.

Please help me resolve this situation, complete the verification, and gain access to all available options on the site.

Best regards,
Sergiy (Dzill)

 

[Macaroon]

Dear 888 support team,

I have just altered my email address for 888 messages to my aol account because someone has been trying to open my bt email account (which was my 888 email).

Now my account has been suspended because my email address is now the same as an account that has been closed.

I suspect that this refers to my 888.es account, which I opened when we owned property in Tenerife and could play only on 888.es. We sold that property several years ago and now reside solely in the UK.

I can't find the "Help Centre" on the 888 App, referred to under the "Contacting Us" area in 888's "How Can We Help?" page. If it's a mobile app referred to I'm in trouble because I have never played on my phone - I always use a PC. Can you help, please?

Macaroni16

 

[dino]

Hello 888support,

quick question,
I made deposit to my account on 888 poker via skrill, now I cannot withdraw money from the 888 poker client to skrill only option for me is to via Telegraf whitdrawal.
I am in Germany.
My UID:
bosanchero

Any idea how to get it to my skrill, like I made deposit last week??