Official 888 Poker Support Thread

[shane4050]

Anyone notice stuff off with 888 today?

Missing multiple tickets i won the other day ...

 

[Risto234]

Anyone notice stuff off with 888 today?

Only thing with 888 today which i saw was that for whatever reason there wasn't this regular facebook tournament which used to be first monday of the month ...

 

[shane4050]

Only thing with 888 today which i saw was that for whatever reason there wasn't this regular facebook tournament which used to be first monday of the month ...

Yup Noticed that too also have 9 tickets sitting in my account that keep disappearing everytime i go to my rewards very frustrating

 

[puzzlefish]

The disappearing tickets glitch is an old issue. It seems to resolve itself after a few days and tickets appear again. If not, contact support and ask for another ticket. They will usually make it right.

 

[Maxxx9458]

problem with 888 poker

2019-12-07.jpg
when I try to rebuy or quit a game a blank pop up appear instead of the right image that I am supposed to click on anybody can help me ???

 

[strokin07]

Hello, respected representative of 888 Poker. Today, when launching the 888 Poker client program, a window appeared informing me that my version of the 888 Poker client program is no longer supported. To continue the game, download the latest version. I clicked on the download button, but within 1 hour, it still did not boot. How can I now be and what to do in this situation, please help me. Tomorrow our freeroll should take place, and I have an unpleasant occasion with the client program.

 

[wlad20082009]

Hello, respected representative of 888 Poker. Today, when launching the 888 Poker client program, a window appeared informing me that my version of the 888 Poker client program is no longer supported. To continue the game, download the latest version. I clicked on the download button, but within 1 hour, it still did not boot. How can I now be and what to do in this situation, please help me. Tomorrow our freeroll should take place, and I have an unpleasant occasion with the client program.

Same problem ! The client could not be downloaded and installed immediately . Only through the VPN .

 

[strokin07]

Same problem ! The client could not be downloaded and installed immediately . Only through the VPN .

Hi Vladimir. If I understand you correctly, you were able to update the 888 Poker client program via VPN, right?

 

[kaito30]

Hello.Can admin help me?
How long do i need to wait for my account to be verificat.
I send my ID,Passport and driver licence! My username on 888 Is Brigate7 .

 

[wlad20082009]

Hi Vladimir. If I understand you correctly, you were able to update the 888 Poker client program via VPN, right?

That's right . Had to download through Canada . No link to the official website works !

 

[Sunz of Beaches]

Dear 888 rep

There are 36 man sit n go's starting from 1 $. These never fill up and so never run. please consider changing the required number of players to 18. I also strongly recommend a on-demand-format in those games. Thanks.

 

[888Rep]

Dear 888 rep

There are 36 man sit n go's starting from 1 $. These never fill up and so never run. please consider changing the required number of players to 18. I also strongly recommend a on-demand-format in those games. Thanks.

I passed this over to our poker manager for his attention.

Thanks

 

[888Rep]

Hello.Can admin help me?
How long do i need to wait for my account to be verificat.
I send my ID,Passport and driver licence! My username on 888 Is Brigate7 .

Asking for this to be checked for you.

Thanks

 

[kaito30]

Asking for this to be checked for you.

Thanks

ok,tnx alot !

 

[strokin07]

Hello, respected representative of 888 Poker. Today, when launching the 888 Poker client program, a window appeared informing me that my version of the 888 Poker client program is no longer supported. To continue the game, download the latest version. I clicked on the download button, but within 1 hour, it still did not boot. How can I now be and what to do in this situation, please help me. Tomorrow our freeroll should take place, and I have an unpleasant occasion with the client program.

Dear 888 Poker Representative, why didn’t you answer my question?

 

[MMaki1981]

Not playing at 888 AGAIN

I received an email from 888 advising my account has been disabled until I verify by submitting a copy of the card used to deposit and my ID. So I tried submitting this information today through the link in the email they sent me and now it says my Username and Password are invalid. So frustrating! Hubbys says for me to call them but really I have better things to do with my time than sit on the phone with 888, I'd rather just play somewhere else.

SO all this means is I won't be spending my money at 888. I guess I will stick to depositing at ACR where I have had ZERO issues.

 

[888Rep]

Dear 888 Poker Representative, why didn’t you answer my question?

Try a complete re installation to see if that clears up your issues.

Thanks

https://888-external-en.custhelp.com/app/answers/detail/a_id/892/p/4

 

[888Rep]

I received an email from 888 advising my account has been disabled until I verify by submitting a copy of the card used to deposit and my ID. So I tried submitting this information today through the link in the email they sent me and now it says my Username and Password are invalid. So frustrating! Hubbys says for me to call them but really I have better things to do with my time than sit on the phone with 888, I'd rather just play somewhere else.

SO all this means is I won't be spending my money at 888. I guess I will stick to depositing at ACR where I have had ZERO issues.

Sorry but we are obliged to do these checks in case of money laundering etc.

Regards

 

[amniasti]

hi

hello and me i have problem 2 month when i log in say me error and i cant log in need to wait about some seconds and to log in never i didnt have problem with my 888poker acount.

 

[strokin07]

Try a complete re installation to see if that clears up your issues.

Thanks

https://888-external-en.custhelp.com/app/answers/detail/a_id/892/p/4

I turned to the support manager: [email protected] and they advised me to do the same as you, that is, to perform a complete reinstallation of the software, which I did. Reinstalling the client program was successful, thanks to the instructions provided to me. Nevertheless, many thanks to you for spare your me time and a very prompt response. :top:

 

[brazilpescador]

hey an idea could have a CC tournament for Brazilian players as it has for Canadians only

 

[888Rep]

Try a complete re installation to see if that clears up your issues.

Thanks

https://888-external-en.custhelp.com/app/answers/detail/a_id/892/p/4

hello and me i have problem 2 month when i log in say me error and i cant log in need to wait about some seconds and to log in never i didnt have problem with my 888poker acount.

Please try the same as the above.

Thanks

 

[orsino12]

It appears there is a problem with both the banner at the top of the 888 lobby and with the daily spin, both come up as ERROR 503.

Do you know when this might be fixed?

Thanks.

 

[DTMath]

After Apple did a update on my Mac I can no longer play the down loaded version of 888 Poker. Tried reloading and nothing happens. I am playing the " instant play". The down load version is a lot nicer. Not to sure if there will be a fix?

 

[Nikolay Nakhaev]

Hi
option wheel rotation does not work
is it temporary
neither in the mobile nor in the computer versions does not work and gives an error
will it be fixed?