Official 888 Poker Support Thread

[MsGadjetty]

I'll try and be patient.

Thanks very much Dakota.
Hope this can be sorted out. :

 

[MsGadjetty]

Dear 888 Rep,

This is really infuriating or sad depending how you look at it.
Looks like you tried to help me as I received an email from 888 CS today. I was told that a bonus had immediately been applied to my account, but when I checked this evening, the balance was the same as last night.
There's not a lot more I can say about this appalling customer service and I'm very disappointed.

 

[888Rep]

Dear 888 Rep,

This is really infuriating or sad depending how you look at it.
Looks like you tried to help me as I received an email from 888 CS today. I was told that a bonus had immediately been applied to my account, but when I checked this evening, the balance was the same as last night.
There's not a lot more I can say about this appalling customer service and I'm very disappointed.

Please login now as the bonus is in your account.
Regards

 

[888Rep]

At 888 Poker; as I progressed through the VIP levels I gained access to new freerolls when I reached certain key levels.

There are special freerolls for reaching levels 5, 10, 20, 30, 40, 50, 60 and 70. However there are no new freerolls when you have passed level 70. I'm currently at level 76 and I was wondering why 888 Poker's VIP system do not have new freerolls for levels 80, 90 and 100 for example?

It's not easy to reach those levels and it seems like it would be a good idea to reward those who reach them. It would be a good incentive and a source of motivation for players to go the extra step by playing on 888 Poker.

Do you think my suggestion is reasonable and that it could eventually be implemented in the future for the VIP freerolls rewards?

I will send your feedback over to management for you ok.
Thanks

 

[Zorba]

Who do I speak to to get the last of my balance of my account since 888 stopped access to Australians.

:dontknow:

 

[888Rep]

Who do I speak to to get the last of my balance of my account since 888 stopped access to Australians.

:dontknow:

Contact [email protected] and they will assist you.

 

[888Rep]

At 888 Poker; as I progressed through the VIP levels I gained access to new freerolls when I reached certain key levels.

There are special freerolls for reaching levels 5, 10, 20, 30, 40, 50, 60 and 70. However there are no new freerolls when you have passed level 70. I'm currently at level 76 and I was wondering why 888 Poker's VIP system do not have new freerolls for levels 80, 90 and 100 for example?

It's not easy to reach those levels and it seems like it would be a good idea to reward those who reach them. It would be a good incentive and a source of motivation for players to go the extra step by playing on 888 Poker.

Do you think my suggestion is reasonable and that it could eventually be implemented in the future for the VIP freerolls rewards?

Is it possible that you can give me your poker user name so that I can add this to your feedback.
Thanks

 

[Gorak]

Is it possible that you can give me your poker user name so that I can add this to your feedback.
Thanks

User name: UnrealDonk

 

[lulu pk]

I made it to the level 90 on your site and get a scratch card.On the card that I scratched the rewards was 10 000 coins witch is approximately 100$. The message was that I will have it in the next 72h on my account.
The next day when I open 888, witch it was three days ago I get the same card to scratch and once again with the same price but this time they say that they have some technical problems?I assume that it was because I scratched twice the same card.
I make a screen shot of that second card and wanted to know way after over 72h I still did not receive that reward on my account.
Thank you

 

[BluffYou123]

I made it to the level 90 on your site and get a scratch card.On the card that I scratched the rewards was 10 000 coins witch is approximately 100$. The message was that I will have it in the next 72h on my account.
The next day when I open 888, witch it was three days ago I get the same card to scratch and once again with the same price but this time they say that they have some technical problems?I assume that it was because I scratched twice the same card.
I make a screen shot of that second card and wanted to know way after over 72h I still did not receive that reward on my account.
Thank you

I received this reward before, think it was 8000 points. It's not gold tokens, it's actually just points to progress to the next VIP level. Check your poker club page and you should see that you've moved up a few levels since you got that prize.

 

[lulu pk]

I received this reward before, think it was 8000 points. It's not gold tokens, it's actually just points to progress to the next VIP level. Check your poker club page and you should see that you've moved up a few levels since you got that prize.

I actually made another 5 levels without playing to much,must be that then.
I played some game and I did see that I make some level very quick but I do not know anything about that points.Must be that then.Thank you
I never hear about that before...
So now i will see what is the next rewards for the 5 new levels,it would be nice to get some free cash

 

[BluffYou123]

I actually made another 5 levels without playing to much,must be that then.
I played some game and I did see that I make some level very quick but I do not know anything about that points.Must be that then.Thank you
I never hear about that before...
So now i will see what is the next rewards for the 5 new levels,it would be nice to get some free cash

You're welcome. I had no idea what I won either when I got this. Good luck, hope you do get some cash next time.

 

[888Rep]

User name: UnrealDonk

Thanks.

 

[subsinind]

So I have a 888 registered account in India and I am playing now.

If I visit US, can i still continue playing or is it locked?

 

[888Rep]

So I have a 888 registered account in India and I am playing now.

If I visit US, can i still continue playing or is it locked?

US is restricted for you so no you will not be able to play there.

 

[xsavier]

I like 888poker mobile. But there aren't missing options on tournament section??

 

[888Rep]

[FONT=Calibri,sans-serif]We are proud to announce that for the third year running, 888poker will sponsor poker’s largest annual event; the WSOP Las Vegas.[FONT=Calibri,sans-serif]
[/FONT]888poker will once again operate as the exclusive online provider of WSOP Qualifier Satellites and Promotions.[FONT=Calibri,sans-serif]
[/FONT],[FONT=Calibri,sans-serif]
We first joined forces with the [/FONT]WSOP in 2015, and now we’re in it for the long haul as the latest contract covers 2017/18 with an additional two-year option.[/FONT]
[FONT=Calibri,sans-serif]888poker’s Senior Vice President & Head of B2C at 888 Holdings, Itai Pazner, commented:[FONT=Calibri,sans-serif]
[/FONT]“Our extended partnership with the WSOP is a testament to our increasingly dominant position in the industry and our longstanding commitment to making poker more exciting and accessible for players around the world.”[/FONT]
[FONT=Times New Roman,serif]WSOP Executive Director, Ty Stewart added:
“WSOP is delighted to have renewed our partnership with 888poker for the third year running. We’ve seen 888poker really up the stakes in the past few years, with a refreshing new online and offline approach which aims to give the power back to the players.[/FONT]
For more information and comments - Click here

 

[kapobar]

After some bad experience here i got 10$ in my account,i didnt recive email about credit so i guess 888 give me money.So thank u,i hope i reach 60 level soon😎

 

[alar2080]

I installed 888poker client but my client do not loading. I ran exe file but nothing is going be. I wanted to change in settings on xp, but there not change on xp. May be you help me something.

 

[888Rep]

I installed 888poker client but my client do not loading. I ran exe file but nothing is going be. I wanted to change in settings on xp, but there not change on xp. May be you help me something.

Can you please give me your poker user name?

 

[alar2080]

Can you please give me your poker user name?

I not registered in pokerroom 888. I thought, that when i installed client the window must be open for registration, but window is not appeared .

 

[888Rep]

I not registered in pokerroom 888. I thought, that when i installed client the window must be open for registration, but window is not appeared .

What country are you residing in?

 

[888Rep]

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[alar2080]

? [QUOTE = 888Rep; 3482437] В какой стране вы проживающие в [/ QUOTE]
I am from Russia

 

[888Rep]

? [QUOTE = 888Rep; 3482437] В какой стране вы проживающие в [/ QUOTE]
I am from Russia

Can you please give me your email address and I will ask support to contact you.