Official 888 Poker Support Thread

[888Rep]

Dear sirs,

Can you help me out with an issue I am having installing the 888poker client? I download the installer, which in turn starts downloading the files, but then before the installation can proceed I am hit with an error. I am attaching a screenshot of the error here.

https://i.imgur.com/6uOvaug.jpg

Please email [email protected] and they will assist you with this issue.
Thanks!

 

[888Rep]

Why can not I login today, I get this answer! My username is:No1eJoker

You need to reply to the email quoted ...operarions...and they will let you know what's happening.
Thanks!

 

[888Rep]

Hello everyone,

The 2018 World Series of Poker Main Event attracted 7,874 players from around the world, including dozens who qualified via 888poker.
Of those, Denmark’s Martin Sejer finished as the last qualifier standing, ultimately placing 159th place for a career-high $57,010.

Not too shabby considering he qualified for just $109. Oh, and he got in on his first try!

For more info and comments from Martin click here.
https://www.888poker.com/magazine/88...g-2018-wsop-me

 

[vic75]

I got disconnected twice playing two heads up sit n goes and got blinded out can I get a refund. I see the sports bonus free roll in the lobby and no option to redeem my gold coins for a ticket.??

 

[Macaron]

Hello. Help download the client 888 poker for android. I'm from Russia.

 

[Brandlad]

888 poker kindly verify my age. My Id is Brandlad.
I am getting an error to verify my age. Kindly accept my attachments and please verify it.
I have enclosed my two documents to verify my age and Id. Kindly resolve it.

Thanks

 

[888Rep]

Hello. Help download the client 888 poker for android. I'm from Russia.

https://www.888poker.com/

 

[888Rep]

I got disconnected twice playing two heads up sit n goes and got blinded out can I get a refund. I see the sports bonus free roll in the lobby and no option to redeem my gold coins for a ticket.??

Please mail or phone [email protected] and they will check this out for you.
Thanks1

 

[Nikolay Nakhaev]

please tell me. the 888 phone client does not have his wheel of luck to receive tickets.
this is the way it should be or something I have not properly installed?

 

[Tammy]

888 poker kindly verify my age. My Id is Brandlad.
I am getting an error to verify my age. Kindly accept my attachments and please verify it.
I have enclosed my two documents to verify my age and Id. Kindly resolve it.

Thanks

I deleted those images. This is not a secure place to do that. You should only share those types of documents via a secure method such as an email to the poker site support.

 

[888Rep]

Today, 08:40 AM #21105888Rep
Official 888Poker Representative



Join Date: Jul 2011
Posts: 5,380

Re: **The New and Official 888poker (ROW) Players' Thread**
Hello everyone,
Two years after finishing 11th, John Cynn tops a field of 7,874 players (the second-largest Main Event in history) to win the 2018 wsop Main Event for $8,800,000.

For more info click here.
https://www.888poker.com/magazine/88...-john-cynn-win

 

[Macaron]

Good afternoon. I installed my mobile version but can not remember the password. I tried to use the password recovery function, but the e-mail does not come with a letter with the code, also SMS does not come to the phone. What to do?

 

[valanddon]

When I joined 888poker last year I didn't get any promos
for joining up. ?

 

[Zloj_S_Msk]

Somebody now Tell me why not open poker888 on the iphone? Just do not boot

 

[888Rep]

Good afternoon. I installed my mobile version but can not remember the password. I tried to use the password recovery function, but the e-mail does not come with a letter with the code, also SMS does not come to the phone. What to do?

When I joined 888poker last year I didn't get any promos
for joining up. ?

Somebody now Tell me why not open poker888 on the iPhone? Just do not boot

Please contact [email protected] and they will assist you with your queries.
Thanks!

 

[888Rep]

Hello friends !
About 15 days ago I noticed that my 888poker account has been disabled for some reason.
I have been playing there for the past 2 years. I've deposited and withdrawn multiple times, documents have been sent to them long time ago. I've been texting them but I never got a clear answer to why did it happen. I e-mailed Cassava enterprises as it said in the notice and i quote:"

Your account has been temporarily disabled. For immediate assistance please refer to our​

FAQs

, otherwise please check your email inbox or contact us directly on​

[email protected]"
After the first generated message this is what they e-mailed me:"Unfortunately, our Legal Department has informed us that at this present time, we are restricted from providing a service in your jurisdiction. We sincerely apologize for the inconvenience and thank you for your understanding."
Am I not understanding something here ?
I sent them an e-mail regarding my money 2 days ago but i didn't get a reply.
If somebody had a similar issue please help !
Thank you !

If you do not hear by tomorrow then please supply me with your poker user name and I will send it over for you.
Thanks!

 

[3gdata]

Hello 888. I'm going to tell you it's already 2018 but you still don't have one essential feature in your software. Sorry for being a little bit sarcastic. This one - choosing bet sizing amount via mouse wheel. I have never seen other poker room without this option, and it's a HUGE inconvenience since I already have a habit to use my mouse wheel in the game. I would say it's an elementary feature like color notes, replayer, hand history, color deck, etc. I just can't imagine any nowaday poker room without this.
Are you going to add this some time?
I usually don't play at 888 just because of it. It's looks ancient not to have this.

 

[888Rep]

Welcome to 888poker’s Weekly Deal, with all the best news, results and insights from the past week.

THIS WEEK: July 22, 2018

“Turrrrible” Denies Eduardo “EduardoGarla” Garla Sunday Mega Deep Title
The $215 buy-in Sunday Mega Deep easily surpassed its $80K GTD by drawing 311 players who rebought 139 times. That generated a $90K prize pool paid out to the top 40 spots including “SteveyBG” (34th - $522), “tigerhoods62” (22nd - $900), “Farrugia_1” (12th - $1,800), “youler” (8th - $2,250), Christophero “Dustyourfish” Coloumbo (4th - $7,200), and “Urindeep****” (3rd - $9,900).

It took 10 hours and 38 minutes, but eventually the UK’s “Turrrrible” bested Brazil’s Eduardo “EduardoGarla” Garla in heads-up play to win $17,550.

Johannes “TrollKonst8” Korsar Slays the Whale for $25K
The $1,050 buy-in, $60,000 GTD Sunday Whale saw 48 players take to the virtual felt and rebought 19 times to create a $67,000 prize pool. Among those to compete but fall short of making the money were Jans “Graftekkel” Arends, Stephen “Kale333” Van Zadelhoff, and “bluffmagic,” just to name a few.

Among those to make the money were “Farrugia_1” (6th - $3,685), Niklas “tutten7” Åstedt (5th - $5,025), “WAFAL” (4th - $6,700), and Alessandro “ZeroNineee” Valli (3rd - $10,050). After 6 hours and 49 minutes, the title came down to a pair of Swedes in “cuadrado12” and Johannes “TrollKonst8” Korsar, with the latter ultimately prevailing to win $24,790.

It marked Korsar’s first win on 888pokre since the March 13 $50K Volcano, which he ook down for $15,086. A week after that, he finished runner-up in the same event for an additional $11,250.

“Crokou888” Wins Sunday GREAT 8
The $88 buy-in, $20,000 guaranteed Sunday GREAT 8 offered up a $23,200 prize pool after drawing 219 players who rebought 71 times. Among the 32 players to get a piece of it were Alexandru “alexos888” Baron (23rd - $232), “mursi17” (14h - $348), XL Eclipse champ “Kaktus26rus” (7th - $812), Christophero “Dustyourfish” Coloumbo (6th - $1,044), and “TripleAceIRL” (3rd - $2,668).

After 7 hours and 18 minutes, the tournament came to an end with the UK’s “Crokou888” prevailing over Germany’s “U_R_MyBank” to win the title and $4,698 top prize.

“wh4tisha3” Adds Sunday Challenge to Go Along w/ Monsoon Title
The $109 buy-in Sunday Challenge snuck past its $40K GTD by attracting 299 players who rebought 106 times. That created a $40,500 prize pool paid out to the top 40 players including Luigi “firgli” Knoppers (30th - $271), “Melapika” (15th - $608), “germaxii” (8th - $1,013), “CoinShipper” (5th - $2,228), andXL Inferno champ “tikkapekka” (4th - $3,240).

After “neverfoldQ5” bowed out in third place for $4,455, the title came down to Romania’s “dErEk_eekk” and Malta’s “wh4tishat3.” After 8 hours and 45 minutes, the latter came out on top to take down the $7,898 first-place prize. You might remember that back in April “wh4tisha3” took down the $10,000 Monsoon for $2,666.

“BrAvEHrT1” Weathers the Monsoon to Tune of $3,323

The $55 buy-in, $15K GTD Sunday Monsoon offered up a $16,250 prize pool after 239 players came to compete and rebought 86 times. Among the 36 players to get paid were Rafael “konnhand” Garcia (27th - $138), “IMDool” (15th - $219), “jarrJaar” (7th - $569), “s.totuli” (4th - $1,381), and “StrbxGrndr” (3rd - $1,836).

After 7 hours and 34 minutes, Canada’s “BrAvEHrT1” defeated Germany’s “neverfoldQ5” in heads-up play to win the $3,323 top prize.

What to watch out for:

We’ve listened to you, the players, and are proud to offer more tournaments with lower buy-ins and bigger guarantees.

As a result, we recently introduced our new daily six-tournament series called Big Fish.

With $100,000 in guarantees DAILY and buy-ins starting as low as $5.50, this poker tournament series should appeal to all levels of poker players.

Click here for more information.
https://www.888poker.com/magazine/88...eries-888poker

 

[888Rep]

Hello 888. I'm going to tell you it's already 2018 but you still don't have one essential feature in your software. Sorry for being a little bit sarcastic. This one - choosing bet sizing amount via mouse wheel. I have never seen other poker room without this option, and it's a HUGE inconvenience since I already have a habit to use my mouse wheel in the game. I would say it's an elementary feature like color notes, replayer, hand history, color deck, etc. I just can't imagine any nowaday poker room without this.
Are you going to add this some time?
I usually don't play at 888 just because of it. It's looks ancient not to have this.

There are plenty of options. You can pick the amounts you want and write it in the betting box or just keep tapping the betting bar with your pointer even. Maybe you need to experiment a bit more to get used to it.
Thanks!

 

[3gdata]

Could you please show me, maybe on screenshot, where in the settings I can see the option for choose bet-sizing via mouse wheel (without any clicks)? I can't find it at all.

UPD: sorry seems I didn't get you right. Well there's no option like this in the game client. Why not add this one?

 

[888Rep]

Could you please show me, maybe on screenshot, where in the settings I can see the option for choose bet-sizing via mouse wheel (without any clicks)? I can't find it at all.

UPD: sorry seems I didn't get you right. Well there's no option like this in the game client. Why not add this one?

I am sorry but I am finding it hard to unerstand. You have to use the mouse key for everything at the table. If you want to bet the minimum or maximum etc the options are there. If you want to be a specific amount just click on the betting box and put the amount in. You can also click on the betting bar to bet any amount inbetween so everything is covered!!
All this is done using the mouse wheel.
Regards

 

[3gdata]

I guess I have finally found out what you are trying to explain me. But I'm talking about some different thing.

Yep, there is an option to 'wheel' betting amount. But to choose it, I firstly need to tap EXACTLY AT the betting box. Playing at other rooms, I can simply once click anywhere on the table and then use my wheel immediately. I don't have to aim to this little betting bar, I just click let's say at the top of the table or anywhere at the virtual felt, then use my wheel to set an amount, and only after this I click the bet button. That's the issue. And it gives me a lot more convenience when I play many tables.


Could you please make something alike possible at 888poker in further updates? It's just an idea and my IMHO.

If it is still non-understandable what I mean please let me know. I'll record a video file later to explain it in details.

Sorry if English is awful but I try my best to describe what I want to see at 888poker.

Thanks a lot for your helping.

 

[naruto_miu]

How Quick Is Cashouts @ 888 Into IDebit account, total wait time for the funds to hit bank account as I requested a cashout this morning.

 

[888Rep]

I guess I have finally found out what you are trying to explain me. But I'm talking about some different thing.

Yep, there is an option to 'wheel' betting amount. But to choose it, I firstly need to tap EXACTLY AT the betting box. Playing at other rooms, I can simply once click anywhere on the table and then use my wheel immediately. I don't have to aim to this little betting bar, I just click let's say at the top of the table or anywhere at the virtual felt, then use my wheel to set an amount, and only after this I click the bet button. That's the issue. And it gives me a lot more convenience when I play many tables.


Could you please make something alike possible at 888poker in further updates? It's just an idea and my IMHO.

If it is still non-understandable what I mean please let me know. I'll record a video file later to explain it in details.

Sorry if English is awful but I try my best to describe what I want to see at 888poker.

Thanks a lot for your helping.

All I can do is to send this idea over for you for them to consider in some future update.
Thanks!

 

[naruto_miu]

888 Software Booted me out HU In the $1500 CatFish and on the bubble of the $3k GTD