Official 888 Poker Support Thread

[MrGoodFlop]

Please register a new account to see if the issue persists.
Regards

Isn't opening multiple accounts a serious violation of rules & regulations?

 

[roseoflife]

I cant deposit on 888poker using thr code CC1000. IT SSAYS IM NOT ELIGIBLE

 

[888Rep]

Isn't opening multiple accounts a serious violation of rules & regulations?

That would be for real money players but if you only use the play money feature that would be ok.
Regards

 

[MrGoodFlop]

Isn't opening multiple accounts a serious violation of rules & regulations?

That would be for real money players but if you only use the play money feature that would be ok.
Regards

I am a real money player (level 5 so far), I would like to use play money occasionally for practice purposes since I am a rookie player.

If a new account needs to be created for trouble shooting purposes, it should be done by your support team who would be able to disable my current account and transfer the current equity to the new account. If they email me the password, I will then be able to log in to the new account and eventually change the password if the issue is resolved.
Optionally I could do what you say if I can get an email from your security department authorizing me to proceed.

 

[101ABN]

I created an 888 Poker account, DLed the software, and now it's telling me that I have to live in New Jersey to play for real money. Is there any way around this? Why would they send me $20 in free money to play when I registered my account as clearly being from a state other than NJ?
Do I need to play through a NJ VPN or something? I'm sure there's a way...just need some advice.

 

[888Rep]

I created an 888 Poker account, DLed the software, and now it's telling me that I have to live in New Jersey to play for real money. Is there any way around this? Why would they send me $20 in free money to play when I registered my account as clearly being from a state other than NJ?
Do I need to play through a NJ VPN or something? I'm sure there's a way...just need some advice.

You can't play if you are not in New Jersey and you are also not allowed to use a VPN.
Regards

 

[lulu pk]

I have one criticism toward your life chat team.


I'm use to wait way more longer the cash out from your site and I'm ok with that, I can not change anything anyway.

But yesterday I contact your life chat to see if my founds will be process before the weekend after more then 4 days working day and I was told that it would be done before the end of the day.

That was not the case.I contact the life chat again today after that I check and see that the founds are still pending so 888 did not process them and today I was told that finally they will do it at Monday.

It's not even about the period of time that we have to wait but more a lack of respect toward the players.

If I had a project to do something in weekend with that founds and I contact the life chat to be sure that they will process the withdraw before the weekend, then I expect from them to tell me the true info according to which I will be guided...

 

[vapandrei]

Why is the 888 mobile client so bad? I mean, there is no multi-table option and on top of it all since the last update, you have to keep your phone in landscape, otherwise you get that stupid screen telling you to rotate your phone.

Isn't it easier to just lock the App on landscape so if I hold it in portrait, the game will still be shown in landscape?

It's quite stupid.. honestly. And it being buggy.. if you rotate your mobile by accident multiple time (you're running to the kitchen 'cause you forgot to turn off the oven - true story) you'll eventually get a freeze.

Seriously, who thought it was a good idea?

 

[Chalada12]

I am a 888poker player , and it s a good site to play in . I was wondering, why did u cancel the Middle East tournament ? thank you

 

[Chalada12]

I HAVE NOT received the 2 tickets, and also I have not received the email to claim them

 

[888Rep]

I have one criticism toward your life chat team.


I'm use to wait way more longer the cash out from your site and I'm ok with that, I can not change anything anyway.

But yesterday I contact your life chat to see if my founds will be process before the weekend after more then 4 days working day and I was told that it would be done before the end of the day.

That was not the case.I contact the life chat again today after that I check and see that the founds are still pending so 888 did not process them and today I was told that finally they will do it at Monday.

It's not even about the period of time that we have to wait but more a lack of respect toward the players.

If I had a project to do something in weekend with that founds and I contact the life chat to be sure that they will process the withdraw before the weekend, then I expect from them to tell me the true info according to which I will be guided...

Apologies for the misinformation.
Here is the timeframe for withdrawals,
http://888-external-en.custhelp.com/app/answers/detail/a_id/3524/p/4

Thanks!

 

[888Rep]

I HAVE NOT received the 2 tickets, and also I have not received the email to claim them

Could you give me more information on this and please add your poker user name?

 

[888Rep]

I am a 888poker player , and it s a good site to play in . I was wondering, why did u cancel the Middle East tournament ? thank you

Sorry but I have no information on this but if you send the game ID to [email protected] they will tell you the reason.
Thanks!

 

[888Rep]

Why is the 888 mobile client so bad? I mean, there is no multi-table option and on top of it all since the last update, you have to keep your phone in landscape, otherwise you get that stupid screen telling you to rotate your phone.

Isn't it easier to just lock the app on landscape so if I hold it in portrait, the game will still be shown in landscape?

It's quite stupid.. honestly. And it being buggy.. if you rotate your mobile by accident multiple time (you're running to the kitchen 'cause you forgot to turn off the oven - true story) you'll eventually get a freeze.

Seriously, who thought it was a good idea?

Can you send this to [email protected]and they will ask our tech department to contact you.
Thanks!

 

[888Rep]

Welcome to 888poker’s Weekly Deal, with all the best news, results and insights from the past week.

THIS WEEK: August 12, 2018

888poker Ambassador Chris Moorman Wins Whale for $26,000

Chris Moorman is online poker’s most accomplished tournament player and on Sunday he added another title to his laundry list resumé – the $80,000 Sunday Whale!

The $1,050 buy-in tournament drew 62 players who rebought 17 times. Among them were Fabricio “DrMiKee” Gonzalez, Ole “olekonjole” Schemion, and 888poker Ambassador Dominik “888Dominik” Nitsche, though none of them managed to cash.

In fact, just the top eight players got paid including Mike “Pipedream17” Dietrich (8th - $3,200), “MisterN411” (7th - $3,600), Niklas “tutten7” Åstedt (4th - $8,000), and “Madeon1994” (3rd - $12,000).

After 6 hours and 17 minutes, Moorman dispatched Argentina’s Rodrigo “sonmonedass” Perez to claim the title. It was the second time in just over a month Perez finished runner-up in a big tournament having took second in the June 28th $15,000 Mega Deep for $3,232. Fortunately for him, he had won the $15,000 Turbo Mega Deep four days before that for $5,590.

Two 888poker Ambassadors Go Deep in GREAT 8
The $88 buy-in Sunday GREAT 8 easily surpassed its $20K GTD by drawing 247 players who rebought 92 times. That created a $27,120 prize pool paid out to the top 32 players including “Pserinho” (29h - $203), 888poker Ambassadors Sofia “sofialovgren” Lövgren (17th - $271) and Chris “888Moorman” Moorman (16th - $407), “tenshj” (7th - $949), and “snapcallalot” (4th - $2,305).

After Germany’s “_RipCheese_” took his leave in third place, the title came down to Denmark’s “Theindian85” and the Netherland’s “MisterN411.” After 7 hours and 33 minutes in the tournament, the latter prevailed to capture a $5,492 first-place prize.

You might recall that back May, “MisterN411” bested a field of 131 players to win the $2,600 buy-in XL Inferno Event #16: $200,000 High Roller for $90,063.

Moorman Makes Another Final Table, “VitaliyPanko” Wins Sunday Challenge
The $109 buy-in, $40,000 GTD Sunday Challenge attracted 333 players to the virtual felt and they accounted for 111 rebuys. That created a $44,400 prize pool that was distributed to the top 45 players including “NukeTheMoon” (34th - $289), “PulledPorker” (19th - $333), “ZeroNineee” (12th - $666), and Chris “888Moorman” Moorman (5th - $2,531).

After “kaiser066” and Andreas “KURDEdersim” Samuelsson bowed out in fourth and third place respectively, the title came down to Canada’s Zack “DuduPa1986” Korik and Russia’s “VitaliyPanko.” After nearly nine hours in the event, the Russian pulled out the win to pad his bankroll by $8,591.

“HomoDeus” Finds Mega Deep Redemption
The $215 buy-in Sunday Mega Deep surpassed its $100K GTD by drawing 358 players who rebought 186 times. That resulted in a $108,800 prize pool and among the 48 players to get a piece of it were “cuadrado12” (36th - $620), Joao Mathias “joao_mathias” Baumgarten (25th - $740), “LevelingMode” (12th - $1,904), and “dkfdyulr” (3rd - $8,432).

After 11 hours and 11 minutes, the tournament ended in heads-up chop. Russia’s “EyeofSkadi” earned $18,085 for finishing runner-up while Germany’s “HomoDeus” took the title and $18,363 in prize money.

Back in May, “HomoDeus” finished runner-up in the XL Inferno Event #9: $120,000 Mega Deep for $19,768.

“Grozzorg” Scores Second Win in Two Days

The $55 buy-in, $15,000 GTD Sunday Monsoon drew 284 players who rebought 95 times. That generated an $18,950 prize pool paid out to the top 36 spots including “Dallmad” (26th - $161), “TheColdCallr” (14th - $256), “pokernep” (7th - $663), and “vitola99” (5th- $1,099).

After 7 hours and 40 minutes, Germany’s “Grozzorg” defeated Canada’s “mixer_jr” to win the title and $3,875 top prize. The win came just two days after “Grozzorg” took down the $10,000 Tornado for a smooth $3,000 and finished sixth in the $15,000 Mega Deep for $840.

What to watch out for:

Right now, players have the opportunity to become millionaires simply by playing BLAST Sit & Go’s, which are turbo Texas hold’em sit and goes played four-handed.

For a limited time only, those who play a $1 BLAST event will have a chance at $1,000,000, while those who participate in the $5 BLAST could win $2,000,000.

“Not many people get a chance to win that kind of money in poker, much less for $1 or $5,” said 888poker Ambassador Chris Moorman, who plans to BLAST away for the very first time during the promotion. “This is a fun, low cost opportunity to try your luck that anyone can enjoy regardless of skill level.”

Click her for more information.
https://www.888poker.com/magazine/88...ker-blast-sngs

 

[doom]

how many hours it have to pass to get scratchcard after freeroll where you win with royal pocket pair

 

[888Rep]

how many hours it have to pass to get scratchcard after freeroll where you win with royal pocket pair

Please allow up to 72 hours.

Regards

 

[888Rep]

Hello everyone,

For a limited time only, play $1 BLAST Sit & Go’s and get the chance at $1,000,000.

Play in a $5 BLAST SNG and you could win $2,000,000!



For more info & comments from 888poker ambassadors click here.
https://www.888poker.com/magazine/88...ker-blast-sngs

 

[MrGoodFlop]

Hello everyone,

For a limited time only, play $1 BLAST Sit & Go’s and get the chance at $1,000,000.

Play in a $5 BLAST SNG and you could win $2,000,000!



For more info & comments from 888poker ambassadors click here.
https://www.888poker.com/magazine/88...ker-blast-sngs

According to the linked web page that occurred last Sunday (Aug 12).
Has it been exended?

 

[888Rep]

According to the linked web page that occurred last Sunday (Aug 12).
Has it been exended?

Yes it is still going on.
Just click on the Blast tab in the poker lobby.
Thanks!!

 

[Chalada12]

Can a 888 poker user buy from 888shop, with bankroll money ?

 

[terryk]

I won a $10 000 freeroll ticket in the free spin and it never showed up in my account,,why is that?

 

[888Rep]

I won a $10 000 freeroll ticket in the free spin and it never showed up in my account,,why is that?

It can take up to 72 hours before the add it to your tickets.
Regards

 

[888Rep]

Hello everyone,

At the 2018 WSOP, the jewel in the crown is the Big One for One Drop with its $1 million price tag.
Follow along as Team888’s Dominik Nitsche takes you inside the Super High-Stakes action!

For more info and 4 “behind the scenes” Videos click here.
https://www.888poker.com/magazine/88...000000-big-run

 

[Thangtienmay]

I was not sent a 10k ticket for seize the crown promotions, therefore I can't participate in the promotion because u need to play in at least one tournament. Please look into this and credit my account with the ticket so I can take part in the promotion.

Screen name is Ythien

Thank you