PartyPoker Official Thread

[Polytarp]

simple question:

What is the Party Poker support email please?

I cannot find it anywhere on the site.

Google was my friend, are these email addresses valid?


Email us







Customer Service Department


[email protected]

Cashier Team


[email protected]

 

[gupiel0k69]

Hi PartyPoker

I got a question, when i am playing the fast forward tables one thing is annoying me.
When i hide the chat box it appears when the new hand is dealt. I would like to hide it for the whole session, is it possible?

 

[Colette Stewart]

simple question:

What is the Party Poker support email please?

I cannot find it anywhere on the site.

Google was my friend, are these email addresses valid?


Email us







Customer Service Department


[email protected]

Cashier Team


[email protected]

Yes the should be valid
Via the poker client, there is a SUPPORT button at the bottom of the page
Via the website, bottom of the page there is a CONTACT US button

Thanks

Hi PartyPoker

I got a question, when i am playing the fast forward tables one thing is annoying me.
When i hide the chat box it appears when the new hand is dealt. I would like to hide it for the whole session, is it possible?

Settings > Table Options > Turn off table dialogue

Thanks

Colette

 

[DMAlv7]

I cannot replay hands anymore (I am sure I could before) is this just me or has that been taken away also? I still have the button. Tried the button in the text window whict also says "something went wrong" etc.

 

[Crash Burn]

Great software to play

 

[Colette Stewart]

I cannot replay hands anymore (I am sure I could before) is this just me or has that been taken away also? I still have the button. Tried the button in the text window whict also says "something went wrong" etc.

There was an issue with the replayer which was identified and resolved in full via the tech teams
Apologies for the inconvenience

Thanks

Colette

 

[hugh blair]

Hi Colette hope your keeping well logged on today couple of times as really enjoy playing on partypoker but was surprised to see no games available.
Just wondering when I should check again later and is it just my connection or partypoker thank you?

 

[pykubepx111]

Hello everyone. How do you like the new CIS race?

 

[DMAlv7]

Hi Colette hope your keeping well logged on today couple of times as really enjoy playing on partypoker but was surprised to see no games available.
Just wondering when I should check again later and is it just my connection or partypoker thank you?
View attachment 268271

View attachment 268272

I had this problem too. It has been resolved (as you probably have seen) I have already gone out of a tourney . But it is working now yay...

 

[Colette Stewart]

Hi Colette hope your keeping well logged on today couple of times as really enjoy playing on partypoker but was surprised to see no games available.
Just wondering when I should check again later and is it just my connection or partypoker thank you?
View attachment 268271

View attachment 268272

I had this problem too. It has been resolved (as you probably have seen) I have already gone out of a tourney . But it is working now yay...

There was site-wide maintenance yesterday AM which meant we had no games available
I was unaware of the planned downtime, so missed updating the group - sorry

Colette

 

[ayt183]

good afternoon I was recently at patypoker first Deposit made is less than $ 10 not knowing about the bonuses for the first deposits. Can I count on any bonuses if I Deposit 10 dollars

 

[Powell]

party poker network crash now and all tournament frozen

 

[IM_FM]

party poker network crash now and all tournament frozen

Ok good, I thought I was the only one. Do we know for how long?

 

[Powell]

Ok good, I thought I was the only one. Do we know for how long?

I don't know just waiting because I now play on the tournament.
Update:My tournament again processing

 

[Colette Stewart]

good afternoon I was recently at patypoker first Deposit made is less than $ 10 not knowing about the bonuses for the first deposits. Can I count on any bonuses if I Deposit 10 dollars

The first deposit only works on the first deposit - sorry
You could reach out to the customer service teams however, I don't believe they will make an exception

I don't know just waiting because I now play on the tournament.
Update:My tournament again processing

Apologies, there was a site-wide issue on the 15th which affected all our games
We were back up and running within an hour

Thanks

Colette

 

[oscarhuka]

I invite you to visit my post
PartyPoker Confiscated Money From My Account
oscarhuka

 

[Samplz22]

Is 3rd party software allowed in PartyPoker?

Is there any 3rd party softwares which are forbidden to run while palying at PartyPoker cash games or tournaments?

 

[Tero]

Is there any 3rd party softwares which are forbidden to run while palying at PartyPoker cash games or tournaments?

Hi Samplz22,
Please read this: https://www.partypoker.com/en/p/safer-poker
It should answer your questions.

 

[Colette Stewart]

Please note we have planned maintenance - Tuesday 28th April, 7am - 9:30 UK (8am - 10:30 CET)

Our SNG and Spin games will be stopped at 6:30am

MTTS and cash games will be paused while the maintenance work is carried out and will resume once completed




Please accept our apologies in advance for any inconvenience




Kind regards,

Colette

 

[Serbianbeauty]

Colette- I need some help.

Party Poker closed to Serbia. I was hoping it might reopen but that is not happening.

So now I would like to withdraw my money. When I went to do that tonight, it said I could not withdraw because I have not made a deposit in the last 6 months. I only deposited when I opened the account.

I would not be removing money if I could play at Party. Please help or suggest how I can withdraw to the same neteller account I originally deposited with. Thanks!

 

[Colette Stewart]

Colette- I need some help.

Party Poker closed to Serbia. I was hoping it might reopen but that is not happening.

So now I would like to withdraw my money. When I went to do that tonight, it said I could not withdraw because I have not made a deposit in the last 6 months. I only deposited when I opened the account.

I would not be removing money if I could play at Party. Please help or suggest how I can withdraw to the same neteller account I originally deposited with. Thanks!

Please reach out to the customer service team directly
They are best placed to advise regarding such issues
Currently the team are available via live chat or email

Thanks

Colette

 

[IM_FM]

Hi Colette, could I get some info on the Poker Challenge League Edition?
i.e. How to join... Is it invite only... If so, how can we get invited?
Any and all information pertaining to this tournament structure would be greatly appreciated.
Thank you.

 

[Colette Stewart]

Hi Colette, could I get some info on the Poker Challenge League Edition?
i.e. How to join... Is it invite only... If so, how can we get invited?
Any and all information pertaining to this tournament structure would be greatly appreciated.
Thank you.

It's a restricted affiliate event
There is no option to join - members-only Sorry

 

[IM_FM]

It's a restricted affiliate event
There is no option to join - members-only Sorry

Ok, great. Thank you.

Would be interesting to play in leagues like this if there are any available.

 

[Powell]

Frozen partypoker network again