Wrong payout?

brandonnj · Jan 14, 2009

Had a dollar from a freeroll, entered a turbo .60 cent sng on UB. I placed 2nd and got paid as if I got third, I emailed them and no reply yet. Only a .45 cent difference but man its a pissoff.

huckcheevered · Jan 14, 2009

Strange man. .45 cents is .45 cents. Let us know if they fix that for you.

brandonnj · Jan 14, 2009

Yeah, .45 cents isnt much, but I only had around a 1.60 all together after the sng, I should have had a little over $2. The .45 is a diff for me because im playing with freeroll winnings, I emailed them and am awaiting a reply.

sassy_sue299 · Jan 14, 2009

even if it is only.45 cents,it could have been 45 bux another time.Let us know if it gets fixed

tc and gl

Divebitch · Jan 14, 2009

brandonnj said:
Had a dollar from a freeroll, entered a turbo .60 cent sng on UB. I placed 2nd and got paid as if I got third, I emailed them and no reply yet. Only a .45 cent difference but man its a pissoff.

That's the UB way. They're probably trying to make up for all that money they had to return to those who got taken by Potripper & Co, now that they're in with Absolute. :laugh: But in all seriousness, I'm frankly amazed this can happen. Good luck on the 'no reply' (also the UB way

). Let us know if they get back to you, or even if they don't.

flyfish4 · Jan 14, 2009

UB takes about a day to get back to u. then they will have the printout for all ur buyins and winnings

KingCurtis · Jan 15, 2009

Im not surprised tbh

left52side · Jan 16, 2009

I have had that same problem happen to me on the cake network before.
I played several sng's and they didnt cash me for one of them.
I had to research all of my past tourneys and logs upon sending suport an email,took them 2 days and me around 2hours just to get my 4.00 from them.
Kinda a pain but at least I got my money outta them.

brandonnj · Jan 16, 2009

No reply yet, I dont think im gonna bother, won 1st place in another and got almost $4 now, made me feel a little better. I figure they dont care about me since im a non depositor and am playing with freeroll winnings so they could care less what money I lose. Hopefully it doesnt happen again, or if it does ill have some type of proof. Guaranteed if i sent them a pic of their application glitching theyd be kissing my ...yknow..

Divebitch · Jan 16, 2009

brandonnj said:
Hopefully it doesnt happen again, or if it does ill have some type of proof. Guaranteed if i sent them a pic of their application glitching theyd be kissing my ...yknow..

Why wait for it to happen again? Do you have such pic? I'd send it to them along with a note saying you've posted the problem on Cardschat, and we're all awaiting an answer.

Just add that detail to the last email you send them, put '2nd request' in the subject, and shoot it off. Light a fire under their a$$.

FreedomFighte1 · Jan 16, 2009

yeah UB is not a good place to play I think..heard that a game between Phil H.. and other guy...the one guy won a 4000 buck game or hand and they shiped it to Phil..now what kind of messed up crap is that

brandonnj · Jan 16, 2009

FreedomFighte1 said:
yeah UB is not a good place to play I think..heard that a game between Phil H.. and other guy...the one guy won a 4000 buck game or hand and they shiped it to Phil..now what kind of messed up crap is that

That was a glitch in the server, in which Phil reported himself I have heard. I didn't say I had a pic, I was stating that if I had one, they would be my best friend and do everything to help me. Still no reply, I dont feel like bothering with it because it would just make me more upset than I already was/am. I may send another email with less politeness in it, but if no reply I feel like im in a position where I cant do anything, because on my stats it shows 3rd even though I had placed 2nd but I cant even prove it other than stating I have no reason to lie about what place I got and what I got paid. I wish I had remembered the first place and third place to see what they got paid or even to say that I was in the heads up.

brandonnj · Jan 19, 2009

I resent an email and they finally replied 2 days ago, they forwarded it to support and are looking further into the problem, now im awaiting another reply to see what theyll do about it.

brandonnj · Jan 20, 2009

They replied and reimbursed my .45 cents, they seemed real nice about it and apologized for my wait and thanked me for my patience. More than I expected but I only think its because I let them know about people being curious about the whole situation.

micalupagoo · Jan 20, 2009

it happened to me on poker4ever but it got it straightened out...one site (trying to remember which) totally stole a dollar from me after i won a pot - it was one of the stupid little sites and I didnt persue cuz it was a site i really didnt like
why dont they ever screw up and give ya extra $$$???

Divebitch · Jan 21, 2009

brandonnj said:
They replied and reimbursed my .45 cents, they seemed real nice about it and apologized for my wait and thanked me for my patience. More than I expected but I only think its because I let them know about people being curious about the whole situation.

See, I told you that would work.

Thanks for the update.

glemly · Jan 21, 2009

wow that sucks. I hope that never happens to me. Fortunately, those things are very, very rare. I've never heard of anyone else not getting paid the right amount.

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