M
mikeyj11
Rising Star
Bronze Level
Horrible customer service from Bovada
I am so sick and tired of Bovada! I've had multiple issues with them! Not receiving friends bonuses when they did the $100 dollar referral fee was one and now my withdrawal. This withdrawal was performed on October 10, 2015. I received and email to verify my cards with pictures attached. I did as was asked. Then the next day received an email saying they didn't get the pictures. I checked my sent message and every picture was attached but without argument (because I want my money) I sent them the pictures. Waiting and waiting I've received no further instructions. Email sent telling them that I don't appreciate how they are treating me and it's funny how fast they will take my deposits but find as many ways as possible to get around paying me if I win. This site is a scam and a joke. Big article out about how their software is rigged also. Customer service never wants to help because it's not helping the site. Why I ever trusted this beats me but it will never happen again. Any suggestions on how to get them to pay me what they owe me? Also here's the link to the article describing how they glitch their software which I highly recommend reading before every playing on their again. It's https://medium.com/@dataminepoker/report-bovada-lv-2015-online-poker-in-danger-adf904952c41
Thanks for hearing me vent and any advice is appreciated
I am so sick and tired of Bovada! I've had multiple issues with them! Not receiving friends bonuses when they did the $100 dollar referral fee was one and now my withdrawal. This withdrawal was performed on October 10, 2015. I received and email to verify my cards with pictures attached. I did as was asked. Then the next day received an email saying they didn't get the pictures. I checked my sent message and every picture was attached but without argument (because I want my money) I sent them the pictures. Waiting and waiting I've received no further instructions. Email sent telling them that I don't appreciate how they are treating me and it's funny how fast they will take my deposits but find as many ways as possible to get around paying me if I win. This site is a scam and a joke. Big article out about how their software is rigged also. Customer service never wants to help because it's not helping the site. Why I ever trusted this beats me but it will never happen again. Any suggestions on how to get them to pay me what they owe me? Also here's the link to the article describing how they glitch their software which I highly recommend reading before every playing on their again. It's https://medium.com/@dataminepoker/report-bovada-lv-2015-online-poker-in-danger-adf904952c41
Thanks for hearing me vent and any advice is appreciated