ACR Thread

[freestocks]

I am trying to withdraw. I was asked for I.D. and utility bill which I sent and was verified.

Now you're saying I live in a P.O.box, are you saying my place is small? Huh?

 

[ACR Rep]

Are there currently any reload promo codes I can use when making a deposit?? Where does one usually look for these type of things? I've looked on the ACR website but didnt see anything that jumped out at me. Wasn't sure if there is a constant reload bonus on ACR like BetOnline has

Hi, I am sorry for the late reply. Currently, we don´t have any available bonuses. However, I suggest you to keep on checking our website, since there is a Reload Bonus coming soon. Let me know if there is anything else I can help you with.

 

[ACR Rep]

Your company really implement sign in options to be able to sign in with your email or user name. Because i belive i used a wrong email address when i signed up and now i cant sign in

Hello, I apologize for the late response. To sign in/ log in you must use your email address as your user name and your personal password, which is key sensitive. In case you have registered a wrong email address, please contact our Customer Service department at 1-877-314-4195 or via live chat and they will be able to further assist you. Let me know if you have any other issue so I can help you out.

 

[ACR Rep]

I am trying to withdraw. I was asked for I.D. and utility bill which I sent and was verified.

Now you're saying I live in a P.O.box, are you saying my place is small? Huh?

Hi, I apologize for the waiting time. As a security measure, we must have a physical address on file as your registered address, P. O boxes don´t count as a physical address. That´s why we are kindly asking you to change your address on file, so that there will not be any problem in the future when trying to cash out your funds. Please let me know if you have any further question so I can assist you.

 

[timz10]

bonus

i dont like your point system i cant get any points playing .02 .05 i guess u dont rake those tables event though my poker tracker says i should have rake points i dont

 

[freestocks]

Hi, I apologize for the waiting time. As a security measure, we must have a physical address on file as your registered address, P. O boxes don´t count as a physical address. That´s why we are kindly asking you to change your address on file, so that there will not be any problem in the future when trying to cash out your funds. Please let me know if you have any further question so I can assist you.

I had my address on file. Apparently, my withdraw address was incomplete.

 

[ACR Rep]

I had my address on file. Apparently, my withdraw address was incomplete.

I´m glad to hear that. Let me know if there is anything else I can assist you with.

 

[ACR Rep]

Who says you have to be a shark at the tables to nab some fish?

Click here to see the gif.


​

 

[ACR Rep]

What’s your favorite poker film? Around the Americas Cardroom offices, the consensus is Rounders, hands down. It’s the poker movie that all others are measured against.
​

We want to know your favorite poker movie. Visit our Facebook AmericasCardroom.net or Twitter @ACR_POKER social media channels, let us know, and you’ll be entered in a raffle for a $50+5 tournament ticket.

​

 

[Larry Robbins]

What good ru

None of the problems are fixed - none of the requests are listened to - what good are you?
Sippy

 

[Larry Robbins]

Nothing has changed except your site isn't hacked as much.
Sippy

 

[Destruct51]

Played the 100k gtd last sunday and I took 6th place out of 4800 players, very excited. on top of that, got my withdraw in 2 days and its already on the way to my bank account. I highly recommend ACR, very excited to be a member.

 

[playinggameswithu]

Please tell the tournament director to announce when high jackpot SNG are selected.I am realistically thinking you guys are just keeping excess money and we never know. Like BetOnline does.

I will not be playing any more Jackpot SNG until then.

Kind Regards

 

[Larry Robbins]

Useless

If you wish to know ACR rep you are useless in trying to support the players and fix the software - we appreciate some input thou - we are still losing contact with the server at ACR during the Tourneys - lol.

Sippy

 

[ACR Rep]

Played the 100k gtd last sunday and I took 6th place out of 4800 players, very excited. on top of that, got my withdraw in 2 days and its already on the way to my bank account. I highly recommend ACR, very excited to be a member.

Hi, we highly appreciate your feedback and comments. Our goal is to give you the best experience. Let me know if you have any question or concern and I will happily assist you.

 

[ACR Rep]

Please tell the tournament director to announce when high jackpot SNG are selected.I am realistically thinking you guys are just keeping excess money and we never know. Like BetOnline does.

I will not be playing any more Jackpot SNG until then.

Kind Regards

Hello, I sent the feedback to the Tournaments team so they can take it in consideration. Let me know if there is anything else I can do for you.

 

[ACR Rep]

Americas Cardroom recently held the 4th edition of the Cage Live at the Taormina Hotel Casino in Costa Rica.

Tom Cannuli was the big winner, taking home $30,745.

Poker Stars pro, Jeff Gross was also one of the participants. Check out his Twitter post @JeffGrossPoker about the event, which includes a link to the vlog he made on YouTube.

 

[jonz4cy]

Glad to have ACR rep here just wish he could answer more questions.

 

[naunihal03]

Tournament Info.

I see a lot of tournaments claiming a price but when i get in to register the winning price is very less.

 

[Shady Slim]

I see a lot of tournaments claiming a price but when i get in to register the winning price is very less.

I think you are referring to tournaments that are guaranteed, or GTD, and the prize pool. The prize pool is what has been paid into the tournament. If the pool does not meet the GTD amount it is paid for by ACR. Anything over the GTD amount goes into the prize pool.

 

[naunihal03]

Hello Friend

I am from India and plays on ACR, So would I be able to withdraw money in some other person bank account from ACR as my sister resides in United States.
Can I provide my sister's bank account number for withdrawing money.

 

[John_3_16]

Are you serious?

Hello Friend

I am from India and plays on ACR, So would I be able to withdraw money in some other person bank account from ACR as my sister resides in United States.
Can I provide my sister's bank account number for withdrawing money.

You and ACR should coordinate this question with Homeland Security. Other than the No-Fly list, offshore interrogation sites and pot 'n pan bomb makers, I hear they have strong opinions where certain money transfer manipulations between organizations and individuals are concerned. Just say'n they might have a helpful suggestion or two for this proposal especially if ACR says yes.

Even heard rumors that the CIA might sponsor/own/run a couple of these online offshore gambling sites so they and the NSA can monitor the financial maneuverings of certain cartels and other groups with severe anger/hate issues.

Every time I get an email from Africa or some such place with an offer to help them transfer a large fortune for a percentage I write them back suggesting they join a poker room and clean it by depositing it and then sending it to a "relative" in the states. So far, they do not write back.

I will be surprised if this post gets a public answer of "yes".


God bless. :icon_sant :joyman: :deal:

 

[ninjah404]

See yall at the tables.

 

[Shady Slim]

You and ACR should coordinate this question with Homeland Security. Other than the No-Fly list, offshore interrogation sites and pot 'n pan bomb makers, I hear they have strong opinions where certain money transfer manipulations between organizations and individuals are concerned. Just say'n they might have a helpful suggestion or two for this proposal especially if ACR says yes.

Even heard rumors that the CIA might sponsor/own/run a couple of these online offshore gambling sites so they and the NSA can monitor the financial maneuverings of certain cartels and other groups with severe anger/hate issues.

Every time I get an email from Africa or some such place with an offer to help them transfer a large fortune for a percentage I write them back suggesting they join a poker room and clean it by depositing it and then sending it to a "relative" in the states. So far, they do not write back.

I will be surprised if this post gets a public answer of "yes".


God bless. :icon_sant :joyman: :deal:

I cannot confirm, nor deny, but it is a definite maybe.

 

[ACR Rep]

Hello Friend

I am from India and plays on ACR, So would I be able to withdraw money in some other person bank account from ACR as my sister resides in United States.
Can I provide my sister's bank account number for withdrawing money.

Hi, I apologize for the late reply. Unfortunately, you will not be able to withdraw money using other person´s account. When trying to cash out your funds, first of all you must certify the account by providing us some documents, such as the copies of your ID, proof of address and the copies of the card(s) you´ve used to deposit (if applicable), this as a security measure to make sure you are the one requesting to get your funds. Due to this verification process you won´t be able to use your sister´s or anyone else´s account, it must be under your name, otherwise the withdrawal is going to be rejected. Also, please be aware that we do not have a withdrawal method directly to your bank account, you can check all the available options you have by going to the cashier section on the poker software. Let me know if you have any other question so I can help you out.