ACR Thread

[ACR Rep]

SUNDAY RECAP

The ‘dog days’ of summer are supposed to be the slowest time for online #poker, but that certainly isn’t the case right now. Each of our biggest events easily beat their guarantee. Read more in our #SundayRecap

HERE

#ACR #TheBigBlind #PokerBlog


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[Kanetuck]

sit and crush question

Hello, I am currently set up to receive a rakeback percentage. I knew that was in place of bonuses. Does that also apply to Sit and Crush? I was about to give the Sit and Crush a run, but I noticed that I have not been accumulating points.

 

[ACR Rep]

Hello, I am currently set up to receive a Rakeback percentage. I knew that was in place of bonuses. Does that also apply to Sit and Crush? I was about to give the Sit and Crush a run, but I noticed that I have not been accumulating points.

There's nothing to be concerned about if you are under the Rakeback program. You can definitely go ahead and take advantage of our rake races (SitNCrush & The Beast).

ACR Rep

 

[David Gibson]

How do I get involved with the rake back on ACR?
I have heard several players talk about it, but I have no idea where to go or what I need to do.
Is there a link somewhere on poker site?

 

[Beachnick42]

To ACR Reps..


Topic - Faster Bitcoin Payouts ?




I use Blockchain and my main wallets. I recently have been using cashapp to move cash and bitcoin to and from my online gaming sites. Ill load or transfer cash on my repaid Chime card, then add that to my Caspapp, buy bitcoin on cashapp then transfer purchased BTC to a online gaming site. Its takes a few steps and cost $5 to load my chime card and about $2-$3 to purchase bitcoin. $8 to $10 and 25 minutes till I have my deposit confirmed and playing cards. I hear alot of people saying cashapp will freeze or close my account cause they have a strict no gaming site transfers? I haven't had any problems in the few years I've been sticking to this routine. I receive 2-3 payout via BTC to my cashapp a week and only mail I got from cashapp was last year to report my Bitcoin holdings or earners blah blah blah...I don't deposit to move more then 5k at a time just to keep my eggs spread out in many baskets.

How much faster will my next bitcoin payout take ? I had to recertify everything on my account, everything in approved. So did you guys step up your game and BTC payouts confirming in less then a few hours from the time of a payout request?

I brought this up while back that Ignition Casino, my personal opinion, is the best online gaming site we have in the states cause I get my BTC confirming within 25 min of me requesting a payout from Ignition. When my Ignition winnings land, I just got to walk around the corner to a ATM and Boom! I got cash in hand in less then a hour, even if I made a deposit on their site that day. Only bummer is you can only withdrawal every 72 hours. So 3 super fast payouts a week from Ignition.

You guy's though, ACR, allow clients to request 5 payouts a week, monday-friday which I love. Yet we all have to wait 12-24 hours on average for our BTC winnings to land. I have once deposited on a Sunday morning, like 1-2am, won and requested a payout and you guys paid me by like 2PM that same Sunday. I got lucky and didn't have to wait for that 72 hours no payout rule.


Anyways if you guys match what Ignition Casino is doing with their payout speeds, you'll be my most played platform, cause 5 days of payout opportunities. two more days then Ignition and I love a number of your slots that other sites don't have. So I hope you have or will be speeding up payouts and also increasing the miners fees ! Sometimes fees are so low, transactions get stuck for 36 hours! it happened to me once, and I lost a good amount cause BTC dropped and there was nothing I could do when my BTC was in purgatory on the blockchain.

Just expressing my thoughts and views


I love your guys, you guys can do better!

I know, you guys need a App, or at least a better mobile browser option for smart phones so we can play any poker game running within the poker client, any roulette, blackjack or slot that's active on your network. Ignition has a awesome mobile gaming interface, that will be difficult to one up. But if you build it they will come...

 

[vittopio]

I won a ticket for $ 215 by passing 3 satellites! I had neither the strength nor the time to play 4 satellites! I canceled the registration and decided to play it on another day ( especially since the ticket period allows it)! But now I can't register with this ticket!!! And the support service has not responded to my ticket requests for 3 days already! Help, and then the main event of Venom is coming soon!!!

 

[Kanetuck]

sit and crush question

I am not receiving credit for my sit and crush points.

 

[vittopio]

Thank you very much for your promptness! The issue of the ticket was solved!

 

[ACR Rep]

How do I get involved with the rake back on ACR?
I have heard several players talk about it, but I have no idea where to go or what I need to do.
Is there a link somewhere on poker site?

Hi David, let me provide you all information in regards both loyalty programs we offer to all of our players:

Rakeback vr Elite

Please note that Elite Benefits is the default rewards program. You can only be enrolled in one program, so it is either one or the other. If you go rakeback you will not accumulate points for the Elite program.

In case you are not familiar with Elite, you can find the information here:
http://www.americascardroom.eu/online-poker-promotions/poker-elite-benefits/

We also offer a rakeback program. The Rakeback period starts every Monday at 12:00:00 ET and runs until Sunday at 11:59:59.

Your rakeback payment will be calculated as follows:
[(Ring Rake + Tournament Fees) - (Bonus Earned out)] * 27%
So the 27% is based on the previous calculation formula
http://www.rakeback.com/americas-cardroom/

Also, please note you can request the change from Elite to Rakeback. The change will take around seventy-two hours to be reflected in your end, Once in rakeback, you can go back to Elite, but that will be the last change allowed.

An important fact when changing programs is that all scopes from the old program are lost and the new program starts from scratch. Because of this, our recommendation is that you can first redeem your points before confirming the program change.

If you want to switch from Elite to rakeback, please send us an email requesting such change to [email protected] with your screen name and they will gladly assist you.

ACR Rep

 

[ACR Rep]

I am not receiving credit for my sit and crush points.

Please be so kind and send us an email with your points inquiries directly to [email protected] and our specialist will look into it and assist you.

ACR Rep

 

[ACR Rep]

To ACR Reps..


Topic - Faster Bitcoin Payouts ?




I use Blockchain and my main wallets. I recently have been using cashapp to move cash and bitcoin to and from my online gaming sites. Ill load or transfer cash on my repaid Chime card, then add that to my Caspapp, buy bitcoin on cashapp then transfer purchased BTC to a online gaming site. Its takes a few steps and cost $5 to load my chime card and about $2-$3 to purchase bitcoin. $8 to $10 and 25 minutes till I have my deposit confirmed and playing cards. I hear alot of people saying cashapp will freeze or close my account cause they have a strict no gaming site transfers? I haven't had any problems in the few years I've been sticking to this routine. I receive 2-3 payout via BTC to my cashapp a week and only mail I got from cashapp was last year to report my Bitcoin holdings or earners blah blah blah...I don't deposit to move more then 5k at a time just to keep my eggs spread out in many baskets.

How much faster will my next bitcoin payout take ? I had to recertify everything on my account, everything in approved. So did you guys step up your game and BTC payouts confirming in less then a few hours from the time of a payout request?

I brought this up while back that Ignition Casino, my personal opinion, is the best online gaming site we have in the states cause I get my BTC confirming within 25 min of me requesting a payout from Ignition. When my Ignition winnings land, I just got to walk around the corner to a ATM and Boom! I got cash in hand in less then a hour, even if I made a deposit on their site that day. Only bummer is you can only withdrawal every 72 hours. So 3 super fast payouts a week from Ignition.

You guy's though, ACR, allow clients to request 5 payouts a week, monday-friday which I love. Yet we all have to wait 12-24 hours on average for our BTC winnings to land. I have once deposited on a Sunday morning, like 1-2am, won and requested a payout and you guys paid me by like 2PM that same Sunday. I got lucky and didn't have to wait for that 72 hours no payout rule.


Anyways if you guys match what Ignition Casino is doing with their payout speeds, you'll be my most played platform, cause 5 days of payout opportunities. two more days then Ignition and I love a number of your slots that other sites don't have. So I hope you have or will be speeding up payouts and also increasing the miners fees ! Sometimes fees are so low, transactions get stuck for 36 hours! it happened to me once, and I lost a good amount cause BTC dropped and there was nothing I could do when my BTC was in purgatory on the blockchain.

Just expressing my thoughts and views


I love your guys, you guys can do better!

I know, you guys need a App, or at least a better mobile browser option for smart phones so we can play any poker game running within the poker client, any roulette, blackjack or slot that's active on your network. Ignition has a awesome mobile gaming interface, that will be difficult to one up. But if you build it they will come...

Thanks for the feedback, it was sent to the departments in charge.

ACR Rep

 

[ACR Rep]

Thank you very much for your promptness! The issue of the ticket was solved!

Apologies for the delay on response, I am happy to hear that the issue was resolved, remember that the fastest way to get assistance is by contacting directly our ACR customer support by email to [email protected] and they will be more than happy to assist you!

ACR Rep

 

[Bennoda]

hello american card, you are a classroom with no deposit in some freeroll tournaments I have already won over $ 200 and withdrawn without any problems
but I would like more micro-limit good tournaments with a guarantee

 

[RedGnom]

Good whatever time of day applies,
I have verified ecoPayz account which have been using to deposit and for withdrawals. It all went well. The last deposit was done via mastercard and at the same time I received message to certify my account, in particular, card verification, proof of address and ID verification. For the moment, I have approved status of ID verification, Card Verification in the way (it requires to send legible picture), but Proof of Address brought me into stalemate. I had sent through uploading in the Client several utility bills and in the last letter received from noreplay-letter service it is stated that my name is not found in English in the bills! But, unfortunately, utility companies don't indicate names of consumers in English all over the country in Ukraine. As far as I have already approved ID (foreign passport), it is understood that my name can be found therein on both Ukrainian and English languages, which than can be compared with written Ukrainian name in the bills. I would ask you for advice in this situation. Thank you in advance.

 

[ACR Rep]

UNDER MAINTENANCE

LATEST UPDATE
Our Sports page and regular Casino will continue under maintenance until tomorrow, we do appreciate your patience and understanding, this maintenance will improve your gaming experience and we are commit to strive for excellence. Apologies for the delays.

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[aissam18]

Good luck to everyone playing hope you make it

 

[ACR Rep]

hello american card, you are a classroom with no deposit in some freeroll tournaments I have already won over $ 200 and withdrawn without any problems
but I would like more micro-limit good tournaments with a guarantee

Hi and thanks for the feedback! It was sent to the department in charge so they can consider your suggestions.

ACR Rep

 

[ACR Rep]

Good whatever time of day applies,
I have verified ecoPayz account which have been using to deposit and for withdrawals. It all went well. The last deposit was done via MasterCard and at the same time I received message to certify my account, in particular, card verification, proof of address and ID verification. For the moment, I have approved status of ID verification, Card Verification in the way (it requires to send legible picture), but Proof of Address brought me into stalemate. I had sent through uploading in the Client several utility bills and in the last letter received from noreplay-letter service it is stated that my name is not found in English in the bills! But, unfortunately, utility companies don't indicate names of consumers in English all over the country in Ukraine. As far as I have already approved ID (foreign passport), it is understood that my name can be found therein on both Ukrainian and English languages, which than can be compared with written Ukrainian name in the bills. I would ask you for advice in this situation. Thank you in advance.

Hi, I highly recommend you to send this explanation and full details of your account situation directly by email to [email protected], they will handle your case the best way possible and provide you a solution.

ACR Rep

 

[SnatchNRun87]

Here's a stupid question but I play on mobile only and I haven't been able to figure out what to click on or if I need an App or to use the browser in desktop mode or what to be able to see any tournament listing on ACR same with blackchip poker.
Can anyone explain what I would need to click on exactly to see listing of tournaments both paid and free on either of those sites?
Thanks much appreciate the help ladies n gents

 

[billiamwedge]

Hello, I was wondering if there were bonuses or codes to use in the rewards section, because in the application it has always said "no results," and has been that way for the 2 years I've used the app.

Also I think that there should be more micro MTTs ranging from 25 cents to 3 dollars with slightly less late registration times, because sometimes I can't even find a tournament or when I do there's 15 minute blinds and 4 hours of late registration.

 

[Beachnick42]

ACR Mobile under construction since 2018

Here's a stupid question but I play on mobile only and I haven't been able to figure out what to click on or if I need an app or to use the browser in desktop mode or what to be able to see any tournament listing on ACR same with blackchip poker.
Can anyone explain what I would need to click on exactly to see listing of tournaments both paid and free on either of those sites?
Thanks much appreciate the help ladies n gents

A While back I was wondering and hoping to figure out myself how to play MTT's on ACR via Mobile. I was thinking since they have blitz, sit and go's, slots, casino games, etc That poker tourney's have to be on the mobile app somewhere. Tourneys are the main attraction and why I joined the site years ago. I have been playing on Ignition years before ACR and Ignition has always had a solid mobile app with every casino and poker game on there network. So when ACR came out with their mobile app announcement, I thought for sure they would try to one up Ignition's mobile app or at least match their Canadian competitors with every perk and game they have licensed. ACR's mobile came out in like 2018 and it had a 1/3 of the games it has today. ACR just within the last year or so added Blitz Poker. It felt like a half assed beta version in 2018, when they slapped some code together. As of today, it still looks and feels like Bata version 4.1 with same lame design, like when you design your first website as a kid with HTML. That's what ACR mobile looks and feels like. Don't get me wrong, I love ACR! But I'm disappointed cause I know they can to better and ACR gets a lot of feedback from us clients, telling it how it is and what our wishes are. ACR mobile should of been created with all poker and every cards related as their foundation since cardroom is their name. ACR Mobile has been out like 3+ years and still no Poker tourney's. So whenever I'm traveling ill play Poker on Ignition and alternate every double up or loss to ACR mobile and play Slots or some blackjack till I hit or loose.

Another feature that Ignition has that ACR doesn't, is that I can cash out the same calendar day I made a deposit. ACR makes clients wait 72 to request a payout since their last deposit. Ignition also sped up their Bitcoin payouts to their clients recently. I was shocked and stoked when I got that first BTC confirmation notice just within 30 minutes after I asked for a withdrawal. 8 minutes after my bitcoin transaction was confirmed I was walking from the ATM to the beach with Cash Money in hand from online Gaming. I never thought I would experience the day when Online sites stopped bull shitting and just do what's fare and give us what's ours. ACR sends winnings out every weekday, Not weekends. Ignition only allows payouts every 3 day so I only play if its been 72 hours since your last session or payout. When I win anything decent, it often occurs within the first 20 minutes from my first spin or hand played. When you win fast, you can loose it just as quickly. So I routinely play micro sessions 20-30min, preforming smash and grabs, hit and runs. When I've stacked up enough chips equivalent to my jobs weekly earnings, its time to quit, count my money, and go get some dinner.

ACR just recently stated that they sped up their BTC payouts. I've asked then within the last week or so about their withdrawal timing. But no one had given me a direct answer, so I just got to wait and see on my next payout.

ACR is getting out gunned by Ignition cause of their attention to detail, knowing their clients, providing a legit gaming channel, and leading by example.

Ignition and ACR are the top 2 safest and honest gaming platforms that we Americans can play and get paid legitimately.

 

[ACR Rep]

CASINO TOURNAMENTS

Whether you prefer slots or blackjack, it pays to get competitive.
Our casino tournaments have $10,000 in weekly prizes!

More Info HERE

#Slots #WPN #ACR #CasinoGames#Prizes #BigPrizes


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[okeedokalee]

I keep getting disconnected and occasionally the site just closes while I'm playing.
Is there a fix for this please?

 

[ACR Rep]

Here's a stupid question but I play on mobile only and I haven't been able to figure out what to click on or if I need an app or to use the browser in desktop mode or what to be able to see any tournament listing on ACR same with blackchip poker.
Can anyone explain what I would need to click on exactly to see listing of tournaments both paid and free on either of those sites?
Thanks much appreciate the help ladies n gents

Hi, no worries there is no stupid question here, we are more than glad to help, to see the full list of tournaments and games, please download the app on your desktop or laptop through this link:

https://americascardroom.eu/downloading/

Once you download the app you will see the full list of tournaments and you can use the different tabs and filters.

Hope this information helps and best of luck at the tables!

ACR Rep

 

[ACR Rep]

LATEST UPDATE

We’ve completed our scheduled maintenance and Sports is back online. Thank you for your patience while we upgraded your gaming experience.

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