Loved the "All in for America charity tourney". OMG what star studded tables. Every poker player's dream is to play and win something like this. Congrats to Ebony Kenney on her epic win. You go girl! I've met Ebony briefly through the BPO (bar poker open) and she's always entertaining as well as being a great poker player!
- Status
FastEddie777 said:
Hi, thanks for reaching us with your concerns, we have several options for deposit methods, check this link in our website:
https://www.americascardroom.eu/play-poker-for-real-money/
ACR Rep,
Alaercio da Rocha said:
Hi, please be so kind and contact directly our CS reps with your inquiry by email to [email protected] and they will gladly assist you with your withdrawal inquiries, our response time for Customer Service emails is 24-72 hours right now. Please send only one email per issue to Customer Service to avoid a backlog. Thank you for your patience and understanding.
ACR Rep,
sickthis said:
I'm afraid to tell you that due to the high volume of contacts from players during these days, responses by email are taking longer than usual, our response time for Customer Service emails is 24-72 hours right now. Please send only one email per issue to Customer Service to avoid a backlog. Thank you for your patience and understanding.
ACR Rep,
ACR Rep said:
Please solve these withdrawal issues soon , otherwise ACR might lose its credibility among players and newbies . It wont be good to withheld people's money during this corona virus situation when people might be needing that money for survival. Please think about that.
veltins said:
I totally understand your point, however, we are having a high volume of transactions so that´s the reason why the normal timeframe has been increased. Deposits and cashouts transactions have been increased.
RocketMike said:
The easiest will have to be something you determine for your situation. Credit cards need to be international. Many people buy a prepaid debit card that is rated for international transactions. I would google that and "ACR", it should give you some tips on what to buy, then figure out where you can locally buy one. All metro areas have them in the US.
hello ACR rep. i wanted to play at ACR and even apllied and got approved for affiliate. but i have tried for many days to login and even reset my password so many times and talked to online chat support so many times. i still cannot login. it always says " your ID or password is incorrect. please try again" how can this be fixed? thank you
What's the deal with the withdrawals taking forever to be completed? I've seen on twitter people complaining they have been waiting over 10 days and still nothing.
I'm sitting at almost 6 days since requesting a withdrawal and it is still pending.....
Can we get an update on the time frame for bitcoin? Other than your typical 24hrs to 15 days canned answer?
I'm sitting at almost 6 days since requesting a withdrawal and it is still pending.....
Can we get an update on the time frame for bitcoin? Other than your typical 24hrs to 15 days canned answer?
RocketMike said:
Hi and thanks for reaching us, first you need to check if your Visa card can be use for international transactions, also you can find alternative deposit methods here in our website: https://www.americascardroom.eu/play-poker-for-real-money/
If you still need help, please contact us by private message with your screen name and all relevant details to escalate your case to the CS dept.
ACR Rep.
NauGad said:
Hi, please check this link on our website, all the information related to deposits is here:
https://www.americascardroom.eu/play-poker-for-real-money/
Hope this information helps!
ACR Rep,
WarrenCushing said:
patural_9 said:
TheNutz4You said:
Hi and thanks for reaching us with your concerns, we are working on all cash outs requests we have on queue, please keep in mind that all cash outs have a processing time frame of 24 hours and might take up to 15 business days to be processed.
Full details here:
https://www.americascardroom.eu/pla...t-your-winnings/general-cash-out-information/
ACR Rep,
- Status