ACR Thread

  • Thread starter Thread starter ACR Rep
  • Start date Start date
Status
Not open for further replies.
Is it Just me?

ACR Rep said:
Hi Everyone!

This thread is for answering any of your questions or concerns, so feel free to ask and I will be more than glad to assist you.

As the ACR Rep, my goal will be to make sure your opinions and feedback are heard by those making the decisions and help make sure your experience at America's Cardroom is a good one.

You can inquire about topics like:
  • Customer Support
  • Withdrawals
  • Deposits
  • Tournaments
  • General inquires
We look forward to hearing from you!

The ACR Staff
I love ACR the tourneys are awesome my only issue is ... In the beginning of every tourney I've played I fair well even great but as the tourney progresses closer to the end suddenly I couldn't catch a cold ! I understand that cards go cold and its a random shuffle but every tourney so far !! Maybe I'm paranoid but It isn't just one tourney ,
 
skaniol said:
From what I see your filters on the right are active. Click EXACTLY on the square to disable them (☐ Filters), or click on the button to adjust them.

Thank you! that fixed my problem.
 
karthos said:
I love ACR the tourneys are awesome my only issue is ... In the beginning of every tourney I've played I fair well even great but as the tourney progresses closer to the end suddenly I couldn't catch a cold ! I understand that cards go cold and its a random shuffle but every tourney so far !! Maybe I'm paranoid but It isn't just one tourney ,


Something to consider here, because in taking at what you are saying at face value, here's one perspective.

At the start of tournaments, you are deep stacked (100 or more Big Blinds), and you're focused primarily on playing your game, which is a good thing!!!

As tournaments progress, unless you're accumulating chips relative to blind levels increasing, you're ending up with a shorter stack, thus you start to think about things like "being card dead". Then when these thoughts creep in, your mindset has changed and you are now more fixated on how you're not getting hands.

Being card dead with 80 big blinds is different than being card dead with under 10-15 big blinds. There's more time early in tournaments to wait for spots to accumulate chips, whereas you're now in the mode of (with 10-15 big blinds) having to double-up.

Tournament poker also has a ton of variance, and we all lose WAY more of these than we ever win, so don't stress out too much about how you're running, because I promise you that this happens to everyone. Also, if you don't play a LOT of tournaments, it's even more noticeable when you're running bad. These people you see who play tournaments for a living, they lose WAY more than they win, but because of the volume they put in, they do sprinkle in some big wins here and there. It's just the nature of tournament poker.

Hopefully this was even a little bit helpful for you, because I know how frustrating it can be when you're getting close but you don't get there. It sucks!!! But when you win, there's no better feeling.
 
  • Like
Reactions: garibe and karthos
Could be my location

Aces74 said:
Your not the only one.Whether its your ip address , username , or whatever the program does analyzing your stack size /ability.Why do you think you become card dead all of a sudden or your AA magically loses to Ak ,Ax etc.Try playing cash game then you will really see this sites shadiness.
Since I live in Florida I've wondered f that affects my win structure It rally doesn't matter what my chip level is or what I've accumulated I can't even begin to tell you how many times i've been chip leader and then zilch point nothing and super bad beats out of no where . Is there a site that maybe I could try to kind of refrence differences between tourny play?
 
Yesterday morning I was playing at the 777 slots on Americas Cardroom. I was done playing so I attempted to transfer my casino balance back to my poker balance and the entitre page froze for over 5 minutes with the loading symbol spinning. During that time I saw my casino balnace go from $6100.18 down to .$18 however my poker balance remained at $0. Ive emailed the cashier and Acr but haven't heard anything back.

It really is worrisome that a bug exsist where $6100.00 can vanish from your account and you cant even get into contact with the site. The last slot i played was End of the world. I took a picture of my slot history which proves my balance at the time.

My sceeenname is Bh1953
Email is [email protected]
 
Gctrooper said:
Yesterday morning I was playing at the 777 slots on Americas Cardroom. I was done playing so I attempted to transfer my casino balance back to my poker balance and the entitre page froze for over 5 minutes with the loading symbol spinning. During that time I saw my casino balnace go from $6100.18 down to .$18 however my poker balance remained at $0. Ive emailed the cashier and Acr but haven't heard anything back.

It really is worrisome that a bug exsist where $6100.00 can vanish from your account and you cant even get into contact with the site. The last slot i played was End of the world. I took a picture of my slot history which proves my balance at the time.

My sceeenname is Bh1953
Email is [email protected]


Update:
ACR was able to locate the lost funds and I was fully reimbursed. I'm glad my funds have been returned and hopefully the transfer "bug" that causes you to lose your funds will be fixed.
 
Hello.
When will it be possible to play poker in a full-fledged android application? For example, like 888 and other poker rooms.
The fact that you are constantly giving an incomprehensible page is not the answer. There is absolutely nothing to understand on that page.
 
  • Like
Reactions: Sunz of Beaches
igrok8503 said:
Hello.
When will it be possible to play poker in a full-fledged android application? For example, like 888 and other poker rooms.
The fact that you are constantly giving an incomprehensible page is not the answer. There is absolutely nothing to understand on that page.

Absolutely right :deal:
 
  • Like
Reactions: Sunz of Beaches
Thank you for your feedback.

We have a full mobile platform coming, and it's coming very soon!!!
igrok8503 said:
Hello.
When will it be possible to play poker in a full-fledged android application? For example, like 888 and other poker rooms.
The fact that you are constantly giving an incomprehensible page is not the answer. There is absolutely nothing to understand on that page.
 
  • Like
Reactions: Sunz of Beaches
I'm having the same problem with my card being declined?

username blakegoose1978
 
This was my very first time qualifying for a payout from the beast as I never put in enough volume. I must say it makes me want to put in more volume. lol
 
do you have any pineapple tournaments? This is a popular game, and there are few rooms. This would attract even more players.
 
Day 1B Venom PKO Closure

Day 1B of the $5 Million Venom PKO is done. Congrats to the 105 players who are advancing to Day 2. Remember, there’s still two Day 1’s remaining with the next Day 1C this Friday, September 24th at 1pm ET.
More Info HERE

#Carnage #Venom #TheVenom #ACR #POKER



​
 
Ipad failure

does anyone know why acr “mobile version” of their program doesn’t work on ipad? I noticed i am able to play on my iphone but not on my ipad. i don’t know what would be the difference since they are both mobile products.
 
CTPA3 said:
do you have any pineapple tournaments? This is a popular game, and there are few rooms. This would attract even more players.

Hi, Thanks for the valuable suggestions, I will def send to the tournaments team so they can consider it.

ACR Rep
 
blankcanvas said:
does anyone know why acr “mobile version” of their program doesn’t work on ipad? I noticed i am able to play on my iphone but not on my ipad. i don’t know what would be the difference since they are both mobile products.

Hi, you should be able to play on your ipad same way as on mobile, so if you have issues while trying to play on your tablet, please send us by private message your screen name and a screen capture of the error shown to further assist you.

ACR Rep
 
Hi, I have a problem with logging in ACR. It says that your login credentials are correct, however we cannot to log you in. Created login a few month ago had the same issue but after a few tries it let me in. But already a month it getting worst, first could not log in for two weeks after sites upgraded and do it just after next upgrade. Now, cannot to get in for a few days already.
Left message to support on the site maybe week ago and did not get any replies yet. Could you help me to solve this issue, please?
Regards!
Johnny
 
Aces74 said:
I have to question players who go all in pre flop j4, q8 54 and why the I call they magically win...>?


I see that a lot on Ignition Zone because it is anonymous. Stay away from that site.

Don’t see that so much on ACR except in tournaments when they’re just trying to steal blinds and happen to strike gold with their trash hands. Not on cash games or Blitz though.
 
Johnny78B said:
Hi, I have a problem with logging in ACR. It says that your login credentials are correct, however we cannot to log you in. Created login a few month ago had the same issue but after a few tries it let me in. But already a month it getting worst, first could not log in for two weeks after sites upgraded and do it just after next upgrade. Now, cannot to get in for a few days already.
Left message to support on the site maybe week ago and did not get any replies yet. Could you help me to solve this issue, please?
Regards!
Johnny

Hi Johnny, I will be more than glad to assist you, if you can send me a private message with your account screen name, email and full details of the issue, if you cannot send us a private message, please provide me in this thread your screen name only, to further assist you.

ACR Rep
 
  • Like
Reactions: Johnny78B
I was on a slot ridealong with @WPN_CEO on Weepro's twitch stream tonight and I was not credited with a win which was around the $126.00 mark, Phil asked me to check financial history but all I can see there are transfers to and from the casino and my poker account.

Phil then asked me to get in touch with support, so I'm reaching out to you. ACR name is XZORBAX


d3c759dba082b5f58fbc985663943314.png
 
What is ACR's policy on VPNs?

I live in the US but am going on vacation to a country where gambling is illegal. Can I play from a VPN or is that not allowed?
 
Status
Not open for further replies.
Back
Top