Does pokerstars even have a support team?

  • Thread starter Thread starter yandiin
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yandiin

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I won 314 USD off of a really small deposit. Kinda exciting eh? It was until pokerstars highlighted the pending withdrawal in red with a message saying the following: "These transactions require your attention. Please contact [email protected]."

It's been 8 days now since i saw that message and I have emailed that address every day with no response. I have emailed every address of theirs that I can find pleading with them for even just one comment about what's going on with my withdrawal. Haven't heard a single thing from them in 8 days. Anyone have any ideas how I can contact them about my withdrawal or what I can do? They seem content to leave me in the dark...
 
at right margin the last option is(MORE) you chose HELP then CONTACT SUPPORT you follow the category you need to contact with them DEPOSIT AN WITHDRAWLS. Have you identified your account?
 
I play pokerstars for a long time, I never had problems with payment ... And when I had some problems, their support was always there, for example, they had a team member who knew my mother tongue Serbian ...
 
I deduced money from pokerstars many times, and I did not have any problems with that, I was constantly told that it could take from 3 to -10 working days, contact [email protected] - and explain the situation and ask what the problem is!
 
If this is your first withdrawal you must not have verified your id or address.

Pokerstars respond times have fallen in the last year to about within 24 hours it used to be less than an hour before.

I have not had to wait more than 24 hours for a response from them over the past 6 years.

Contact them via the client their is a contact support form and depending on the time there is a live chat support available.
 
Better than merge I had to email the gaming board of Antigua to get my money 😉
 
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