Need advice. Multiple Full Tilts accounts from my computer...

  • Thread starter Thread starter Divebitch
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WVHillbilly said:
You're right DB I did forget (I actually did read your whole OP) that you had knowledge of only 2 account until recently. Sorry.

The truth is though that FT is never going to give you any real answers because basically they'd have to admit that they're willing to allow people to deposit by any means possible 1st and they'll only ask questions later, like when they try to withdrawal (or post on a forum apparently).

I'm sure there are just certain things that flag accounts/IPs/CC#s for review and until they hit a review FT could care less as long as the charge goes through.

BTW if you are listening FT, how bout a little boomswitch love???
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That's okay. I appreciate your and comments very much. I've responded to so many here, and added so much more info, especially after receiving their email, I don't expected folk to read it all. I agree with all you say here. There is no liability for them to accept deposits by whatever means possible. Guess we need no more answers, we have them. Just an unfortunate experience for me - an expensive lesson in more ways than one.

What is this 'boomswitch love'? Sounds like more pain. 😛
 
The Muppetteer said:
Having read OP but only glanced at the others here are my thoughts:

I would contact FT and tell them mainly because thats the sort of person I am but also because if FT find out for themselves they may think you were hiding something by not telling them in the first place. If they find out on their own then they have way more reasons to freeze your accounts and hold any monies you have in those accounts whereas if your are proactive and tell them then you are more likely to get what monies your are owed.

I mean they may still keep the money but at least you cant say that they did it because you did the wrong thing.

For me would rather do the right thing and it turn out badly than do the wrong thing and have it turn out badly but thats just me.

The Myuppetteer
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Bless your heart. Thanks for the advice. They probably read about it here first, and contacted me first. All's been resolved. My account is safe, money intact. BTW, I did nothing wrong, not even an ignorant mistake - nothing. Although one can see how they might conclude that.

On a separate note, I just checked, and his accounts are still open. WTF!?!?!?! Request/find a player says he's not sitting at any tables. I'll give them a couple days to write to them and ask why. I don't want to have to go through this again.
 
To DiveB I am glad everything has worked out for you and it is good to see a poker site doing right the right especially as they receive a lot of bad press on forums like these even from me.

On the separate note I wonder if they cant delete accounts ( I would have thought this was possible) my other thought would be maybe they want this person to use the accounts so that they can catch them at it and then take it further although what they could do to take it further is a mystery to me but I'm not the sharpest tool in the shed.

The Muppetteer
 
The Muppetteer said:
On the separate note I wonder if they cant delete accounts ( I would have thought this was possible) my other thought would be maybe they want this person to use the accounts so that they can catch them at it
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They can and do close accounts on a regular basis. Multiple accounts are an on-going issue for them. And, imo, I doubt it has anything to do with catching someone in the act since they already know about the accounts and are well within their rights to close those others. I mean I suppose it is possible that they are waiting to see if DB logs in to any of them now that the issue is resolved. If she did (which I know she won't because she can't), but if she did, then they could arguably close her current acct and seize those funds. But I seriously doubt this. My guess is that they are just as slow at closing accts as they are at replying to e-mails.
 
Jack Daniels said:
They can and do close accounts on a regular basis. Multiple accounts are an on-going issue for them. And, imo, I doubt it has anything to do with catching someone in the act since they already know about the accounts and are well within their rights to close those others. I mean I suppose it is possible that they are waiting to see if DB logs in to any of them now that the issue is resolved. If she did (which I know she won't because she can't), but if she did, then they could arguably close her current acct and seize those funds. But I seriously doubt this. My guess is that they are just as slow at closing accts as they are at replying to e-mails.
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Yep, yep. I'd have no reason whatsoever to go into an old acct that probably has little or no money in it - especially since I've got plenty in mine, and would like to keep it! Yeah, maybe closing accts is another dept. I'll give them a couple days. But they were pretty quick to send me that email after posting here maybe 24 hours before - I was shocked, TBH. But they did say the accts were closed.
 
It is interesting to me in 1 respect as I am looking to change my screen to the Muppetteer from what it currently is on both FT and PS so I will interested to see what response I get from them both as I have just e-mailed them to find out if I can and what the process is.

Has anybody done this before or is it not possible?
 
Divebitch said:
But they did say the accts were closed.
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Well, accounts being closed does not mean deleted (no one deletes accounts); just means inaccessible. Maybe the accounts being closed doesn't limit you being able to search them since the names still exist. Will be interested to see if they reply.

The Muppetteer said:
It is interesting to me in 1 respect as I am looking to change my screen to the Muppetteer from what it currently is on both FT and PS so I will interested to see what response I get from them both as I have just e-mailed them to find out if I can and what the process is.

Has anybody done this before or is it not possible?
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If the change was extremely minor like going from "GreenBlue2" to "GreenBlue3", then you might get them to agree. But anything that totally changes your name (like for "GreenBlue2" to "BrownRed5") will categorically be denied from everything I've ever seen. Their stance has to do with protecting game integrity by not allowing you to hide your identity from those you've played with simply by changing your name (doesn't matter why you want to do it). The only complete name changes I'm aware of came in conjunction with complaints about offensive names. In those cases FT contacted the user, told him it needed to change, and let him pick the new name.
 
Jack Daniels said:
Well, accounts being closed does not mean deleted (no one deletes accounts); just means inaccessible. Maybe the accounts being closed doesn't limit you being able to search them since the names still exist. Will be interested to see if they reply.


If the change was extremely minor like going from "GreenBlue2" to "GreenBlue3", then you might get them to agree. But anything that totally changes your name (like for "GreenBlue2" to "BrownRed5") will categorically be denied from everything I've ever seen. Their stance has to do with protecting game integrity by not allowing you to hide your identity from those you've played with simply by changing your name (doesn't matter why you want to do it). The only complete name changes I'm aware of came in conjunction with complaints about offensive names. In those cases FT contacted the user, told him it needed to change, and let him pick the new name.
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I find it interesting that Cake Poker and all it's sister sites allow pretty much unlimited screen name changes. You just go to the "MY Account" page and edit at will. They have even encouraged this by offering different tourneys that pay bonuses if you have, for example, the word "good" or "bad" in your screen name. Another tourney paid bonuses if you had the word "gum" in your name. I changed my name for these tourneys, but have since changed it back. Hmmmmmmmmm.
 
Jack Daniels said:
Well, accounts being closed does not mean deleted (no one deletes accounts); just means inaccessible. Maybe the accounts being closed doesn't limit you being able to search them since the names still exist. Will be interested to see if they reply.
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Ah, okay. No I didn't write to them about it. If that's the case, that they are not totally deleted, fine. I just thought it would've come up 'player not found'. Guess those are names that have never even been created. Thanks!

BTW, on the credit card, the accts created were not with the same credit card I used to create my own acct. The other accts were created with a bank ATM/visa oo mastercard that I closed, destroyed, and I don't have the number. I never used that card for anything but ATM withdrawals, and I can't find that 1 statement with all those charges. I probably put it somewhere separate from the rest, and threw all my papers somewhere to clean up in a hurry. 😛

A day or 2 ago, Full Tilt got back to me, asking for that CC # to investigate. I really don't know why they would need it. Why don't they already have it? They should have the name of the CC holder/owner. They certainly have the last 4 digits, that is on my acct page when I go to deposit. What difference will it make now anyway. There would be no info on the # as the acct's been closed. So I'm done with all of it.


FEARFACTOR said:
I find it interesting that Cake Poker and all it's sister sites allow pretty much unlimited screen name changes. You just go to the "MY Account" page and edit at will. They have even encouraged this by offering different tourneys that pay bonuses if you have, for example, the word "good" or "bad" in your screen name. Another tourney paid bonuses if you had the word "gum" in your name. I changed my name for these tourneys, but have since changed it back. Hmmmmmmmmm.
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"Hmmmmm" indeed. Pretty bizarre. Is that their idea of fun? 🙄 😕
 
Just to uipdate: My attempt to change my user name on PS and FT has been denied because they want to protect their integrity. This to me makes no sense in the fact that I was happy to close my other account that I had with so it was not like I would be playing in the same tourney under multiple names. I just wanted to change my name to The Muppetter on all poker sites which I didnt think was an unreasonalbe request. But hey what are you going to do?

The Muppetteer
 
The Muppetteer said:
This to me makes no sense in the fact that I was happy to close my other account that I had with so it was not like I would be playing in the same tourney under multiple names. I just wanted to change my name to The Muppetter on all poker sites which I didnt think was an unreasonalbe request.
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See, in your case, your motives are pure. But allowing you to have a different screen name (whether it be from changing the existing one or allowing you to open a different one) still defeats the integrity from their perspective. It isn't as much about protecting themselves (as they know who you are irrespective of your screen name) as it is about protecting other members and keeping a level playing field. Imagine if your favorite poker pro was somehow able to show up at your next home game in complete disguise so no one knew who he/she was then proceeded to crush the entire game and walk away with all the money. If given the advantage of being totally unknown but yet actually a world class player, that would be a huge advantage because people would play him diffenently. A bit far-fetched, I realize, but that's essentially the kind of anonimity that you're unintentionally asking for. Once you play with someone enough you start to understand them and their play. Now imagine having that information (either in your head or in your tracking tool) and all of a sudden all that information is completely useless because the person you're playing is the same one you've played countless times but you don't know it. Yet that person knows who you are and can use all their acquired info about you against you. That's what they are trying to stop and the only way to truly accomplish that is to categorically deny these requests except in terms of offensive names/words.

Again, I know that's not your intent (to hide/angleshoot); just trying to explain my understanding of their stance.



Oh, and the whole Cake Poker policy about changing screen names is absurd at best. The folks running Cake are clearly morons imo.
 
The Muppetteer said:
Just to uipdate: My attempt to change my user name on PS and FT has been denied because they want to protect their integrity. This to me makes no sense in the fact that I was happy to close my other account that I had with so it was not like I would be playing in the same tourney under multiple names. I just wanted to change my name to The Muppetter on all poker sites which I didnt think was an unreasonalbe request. But hey what are you going to do?
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I could see them not wanting to change it frequently. But one time, why not. I don't see where it harms the integrity, maybe someone else can explain. I guess if you're playing the same games & stakes, and players have notes and reads on you, it doesn't seem quite fair. But really, is it any less fair when a brand new name pops up at your table? And why should a poker site care about sorta screwing people that use sharkscope and the like - I think Poker Stars doesn't even allow it running on your computer while you're on their site.

Confession. I opened another acct on purpose when UB took away my 'divebitch' with no explanation, no email, and they didn't get back to me for a week. I created an acct under 'FLICK_YOLI_UB'. When they finally got back to me, saying they'd received complaints about my name (and I quote) "due to its nature", they made me pick a new name, and I did it in haste just to get into my acct. (I got my 3rd choice 'scubadiver2', and I hate it now.) Now they won't let me change it again. I would love to keep the 2nd new name, but I fear they will just close it. I have no money in it, so I don't use it, but I love the name. :evil: And I can't transfer any money into it either. You have to leave at least $25 in your acct, and I don't have that much.
 
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Honesty is the way to go.

I have used my credit card on 2 different accounts without any problem because my friend doesn't have a credit card, so the details don't have to match.

Best of luck resolving the situation.

My guess is that they will commend you for being honest with them and give you at least some of the money back from the other accounts.
 
I would

So glad to here it worked out. This is good info for all.
 
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Divebitch said:
I could see them not wanting to change it frequently. But one time, why not. I don't see where it harms the integrity, maybe someone else can explain. I guess if you're playing the same games & stakes, and players have notes and reads on you, it doesn't seem quite fair.
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^^^ asked and answered by your own post. 🙂

Divebitch said:
But really, is it any less fair when a brand new name pops up at your table?
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Yes, it would be less fair. A new player is just that, new. When I take the time and pay (via rake and game time) to get to know someone and I develop a strategy against them, why should I be penalized because they get to change their name. Plain and simple, I play differently against players like Rex or tenbob than I do against other folks. If Rex showed up at a table with a brand new name and no one knew it was him (yet he had all his info available about them), his advantage would be 10x over them. How would that be right?
Divebitch said:
And why should a poker site care about sorta screwing people that use Sharkscope and the like - I think Poker Stars doesn't even allow it running on your computer while you're on their site.
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Sharkscope and pokertracker/HEM are two totally different things. PS attempts to limit/hinder sharkscope use is for game integrity as well from their stated perspective and is in line with their TOS.


Divebitch said:
I created an acct under 'FLICK_YOLI_UB'. When they finally got back to me, saying they'd received complaints about my name (and I quote) "due to its nature", they made me pick a new name,
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Weird, what's so offensive about flick yoli u b? 😉
 
Jack Daniels said:
Once you play with someone enough you start to understand them and their play. Now imagine having that information (either in your head or in your tracking tool) and all of a sudden all that information is completely useless because the person you're playing is the same one you've played countless times but you don't know it. Yet that person knows who you are and can use all their acquired info about you against you.
Oh, and the whole Cake Poker policy about changing screen names is absurd at best. The folks running Cake are clearly morons imo.
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Bingo. The answer I was looking for. If it's a new player, you don't know them, they don't know you. You change your name, you have the unfair advantage. Now why didn't I think of that? 😀

BluffYou123 said:
I have used my credit card on 2 different accounts without any problem because my friend doesn't have a credit card, so the details don't have to match.

Best of luck resolving the situation.

My guess is that they will commend you for being honest with them and give you at least some of the money back from the other accounts.
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I guess that's the case. Lesson learned, guard all your cerdit cards with your life. Anyone can use them online, no questions asked. No, they won't give me a dime in the other accts because I did not open them. They cannot disprove that money was not a gift. There can't be much in them anyway. It's gone, and I've moved on. Yes, the situation has been resolved. I keep my main acct with the money intact, all other accts closed, I am satisfied enough with that. Thanks!!
 
Jack Daniels said:
^^^ asked and answered by your own post. 🙂


Weird, what's so offensive about flick yoli u b? 😉
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Yup, and answered it again in the next post too. 😀 FLICK_YOLI_UB? Apparently nothing at all. That name went through with no problem. It's a beauty, ain't it? 😛 I probably should have used the small 'L' instead of the capital 'I' - FLlCK_YOLl_UB - maybe next time. hehe
 
I was just wondering whether the poker rooms would allow you a name change if say you were a man and your room name was "BigBoyJohn" and you had recently undergone a sex change and now wanted to be called "BigBertha". Do you think they would allow a change? :saint:
 
MeTim said:
So glad to here it worked out. This is good info for all.
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Thanks Tim! A shame it all happened in the first place, but guess it could be worse.

Jack Daniels said:
Weird, what's so offensive about flick yoli u b? 😉
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Just to be clear, they had a problem with 'divebitch', not FLICK_YOLI_UB. That name is good to go if they let me close 'scubadiver2' and transfer the funds. I might add there is a bacardi_bitch and a NJ_bitch I think, still running around there. Wtf. 😡
 
Well it's nice to know that FT cares, i also have an account on there but don't use it that much, so does my bro, and we are on the same ISP number, and i may have to email FT and tell them that..
GL DB, i am sorry for you, having to put up with that, and i think it is sad how some men are, and i know coz i am a guy. But i could not do this, and would not do this to anyone.
 
Firstly agree with the advice from most above to be completely honest with FT.

list the accounts and explain the situation

From what I've read and from the limited experience I've had with poker sites' support can see this taking 2-3 months to sort out.

They will immediately lock your accounts, so wont be able to play for a while, but more info you give them the quicker it will be resolved..

If you're quick/ completely honest with them, might be able to get your account back in time for the fantasy poker league!

I'd say it might be worth logging into all the accounts first (if you know the pwords) to review history especially of transactions just in case there were any cash transfers to an account which still has money sitting in it, but might be wishful thinking!!

Best of luck with it all...
 
Sorry only read the first page- bit slow today!!

Glad to hear all resolved and amazed it was sorted out so quickly!
 
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