- Status
oneybiggs said:
Can you remove the current download in full and reinstall
This should help resolve the current log in issue you are experiencing
Further to this, we also have an update release tomorrow which should help
Thanks
Colette
**Scheduled downtime! **
All - Wednesday, 22nd August, we will have planned downtime from approx 8am - 9am CET (2am -3am ET)
Our services will be unavailable during this period, you will see a change in our schedule to reflect this on Tuesday evening
Following the downtime, all users will be required to update our software
Our release will offer multiple back-end fixes to ongoing issues and an improved table look and feel including the following >
New backgrounds/felts
Customisable table colours
Bigger fonts
New player plates
Improved time bank function
Optimised player notes
Improved bet slider
Feedback, as always is appreciated
Thanks,
Colette
All - Wednesday, 22nd August, we will have planned downtime from approx 8am - 9am CET (2am -3am ET)
Our services will be unavailable during this period, you will see a change in our schedule to reflect this on Tuesday evening
Following the downtime, all users will be required to update our software
Our release will offer multiple back-end fixes to ongoing issues and an improved table look and feel including the following >
New backgrounds/felts
Customisable table colours
Bigger fonts
New player plates
Improved time bank function
Optimised player notes
Improved bet slider
Feedback, as always is appreciated
Thanks,
Colette
With regards to the cent roll tournaments last year when I won a $22 ticket form a $5 satellite I could play any tournament with this buy in and now the only option with the ticket is to play for a $109 ticket. Why is the reason for this change.?? Its not good Thx for reply.
vic75 said:
We now operate two sat trees - online and Live
If you play a Live sat and win a ticket, its valid for the next step in the Live tree and vice versa with online
The centrolls are mostly Live specific and award Live sat tickets
The idea is to improve the ecology and ensure the tickets are used in the relevant tree to keep the games running fluidly
I do not like to constantly criticize, I'm really thrilled with new graphics overlay! really really great job! If we solve the problems I have with connection and with new graphics, I am going to crush this power series 😀 Keep it up!
Alucard said:
Tickets are added at the end of the promotional period as per the T&Cs
- All prizes will be paid within 48 hours of each Fastforward Rake Race completing.
- All tickets awarded expire on 23rd September 2018.
Colette Stewart said:
not what I meant o ask
Does the race runs separately for each day or is it just 1 race running for a few days.
So like can I get 2 tickets if I rank in the leader board for 2 days (basically asking whether it does run separately for each day)
I liked the new changes of partypoker layout. I like very much the 4 color deck.
Does it have a way to use a black background of the lobby? Or is there a wat to adapt the poker client to the windows acessibiliy visualization [like use white font at the lobby with black background]?
Does it have a way to use a black background of the lobby? Or is there a wat to adapt the poker client to the windows acessibiliy visualization [like use white font at the lobby with black background]?
Hi Colette,
Since the update, when I'm typing in player notes my typing gets interrupted once it falls on my turn to act. What option can I click on to keep this from happening (it's super annoying when you've got a bunch of tables up and you're quickly trying to type in a comment, only to see it's been cut off).
tks
Since the update, when I'm typing in player notes my typing gets interrupted once it falls on my turn to act. What option can I click on to keep this from happening (it's super annoying when you've got a bunch of tables up and you're quickly trying to type in a comment, only to see it's been cut off).
tks
All- we will shortly pause all games as we implement urgent maintenance
Tournaments will be paused and you will be unable to access new games - we expect the fix to take around 15-20 mins
Please bear with us!
Thanks, Colette
Tournaments will be paused and you will be unable to access new games - we expect the fix to take around 15-20 mins
Please bear with us!
Thanks, Colette
another update today...
I download today's update only to discover after doing so, I'm no longer able to open Partypoker??? When I click on the Partypoker icon on my desktop, it comes up on my screen looking like it's about to open as usual but then it abruptly disappears. I've tried numerous times with no success for getting onto the site. I've also tried closing down my computer & trying again but same results (Or Lack of results 🙁 )
I read on Facebook where it was recommended to uninstall & then re-install partypoker. I want to ask here first before doing this as I have 1,000's of player notes that I've invested A LOT of time into & really don't want to lose them (but if it means not being able to play on the site then obviously I will have to dump them if there's no way around it)
I also wanted to inquire about a ticket I won on Sunday for a $22 Millions ticket. The ticket didn't show up in my account but it did say I'd be automatically reg'd for it. So I browsed through the tournament lobby and then discovered there aren't any $22 Millions tourneys on the schedule (closest one being a $27.50 buyin). I won the ticket via ThePokerPage & saw one of the other winners was granted $22 Tournament Dollars instead so I was actually just in the process of getting onto the Partypoker site to see if I'd be able to do the same when the Update came up & now have not been able to login since 🙁 (I'm also headed back out onto the road right now, going camping for a few days & wont' be back til' the weekend but was hoping to get it resolved prior.... or to at least inquire about it prior to going)
tks for your help
I download today's update only to discover after doing so, I'm no longer able to open Partypoker??? When I click on the Partypoker icon on my desktop, it comes up on my screen looking like it's about to open as usual but then it abruptly disappears. I've tried numerous times with no success for getting onto the site. I've also tried closing down my computer & trying again but same results (Or Lack of results 🙁 )
I read on Facebook where it was recommended to uninstall & then re-install partypoker. I want to ask here first before doing this as I have 1,000's of player notes that I've invested A LOT of time into & really don't want to lose them (but if it means not being able to play on the site then obviously I will have to dump them if there's no way around it)
I also wanted to inquire about a ticket I won on Sunday for a $22 Millions ticket. The ticket didn't show up in my account but it did say I'd be automatically reg'd for it. So I browsed through the tournament lobby and then discovered there aren't any $22 Millions tourneys on the schedule (closest one being a $27.50 buyin). I won the ticket via ThePokerPage & saw one of the other winners was granted $22 Tournament Dollars instead so I was actually just in the process of getting onto the Partypoker site to see if I'd be able to do the same when the Update came up & now have not been able to login since 🙁 (I'm also headed back out onto the road right now, going camping for a few days & wont' be back til' the weekend but was hoping to get it resolved prior.... or to at least inquire about it prior to going)
tks for your help
Poker Orifice said:
Hi - regarding the ticket I would need the username to look into it
Reinstallation will not remove noted unless you remove the folder in full - simply removing the software and re downloading will not effect the saved notes
For tech issues following the update, what operating system are you using?
Desktop, mobile, MAC?
If windows, which version please
Also, location and IP would help
Thanks
Colette
After the updates on the new layout and correction of multiple errors, finally everything worked fine. It's much more pleasant to play and simpler. It's still necessary to refine the animation and the kind of chips at the table, and the visibility and contrast of the bets and will be almost perfect. Hopefully the room will not stop at positive changes and will listen to the players in these matters.
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