PartyPoker Official Thread

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Hi PartyPoker

I got a question, when i am playing the fast forward tables one thing is annoying me.
When i hide the chat box it appears when the new hand is dealt. I would like to hide it for the whole session, is it possible?
 
Polytarp said:
simple question:

What is the Party Poker support email please?

I cannot find it anywhere on the site.

Google was my friend, are these email addresses valid?


Email us







Customer Service Department


[email protected]

Cashier Team


[email protected]
Click to expand...


Yes the should be valid
Via the poker client, there is a SUPPORT button at the bottom of the page
Via the website, bottom of the page there is a CONTACT US button

Thanks


gupiel0k69 said:
Hi PartyPoker

I got a question, when i am playing the fast forward tables one thing is annoying me.
When i hide the chat box it appears when the new hand is dealt. I would like to hide it for the whole session, is it possible?
Click to expand...

Settings > Table Options > Turn off table dialogue

Thanks

Colette
 
I cannot replay hands anymore (I am sure I could before) is this just me or has that been taken away also? I still have the button. Tried the button in the text window whict also says "something went wrong" etc.
 
DMAlv7 said:
I cannot replay hands anymore (I am sure I could before) is this just me or has that been taken away also? I still have the button. Tried the button in the text window whict also says "something went wrong" etc.
Click to expand...


There was an issue with the replayer which was identified and resolved in full via the tech teams
Apologies for the inconvenience

Thanks

Colette
 
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Hi Colette hope your keeping well logged on today couple of times as really enjoy playing on partypoker but was surprised to see no games available.
Just wondering when I should check again later and is it just my connection or partypoker thank you?🙂
Week 1 task 1

Week 2 task 1
 
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hugh blair said:
Hi Colette hope your keeping well logged on today couple of times as really enjoy playing on partypoker but was surprised to see no games available.
Just wondering when I should check again later and is it just my connection or partypoker thank you?🙂
View attachment 268271

View attachment 268272
Click to expand...


I had this problem too. It has been resolved (as you probably have seen) I have already gone out of a tourney 🙁. But it is working now yay...
 
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hugh blair said:
Hi Colette hope your keeping well logged on today couple of times as really enjoy playing on partypoker but was surprised to see no games available.
Just wondering when I should check again later and is it just my connection or partypoker thank you?🙂
View attachment 268271

View attachment 268272
Click to expand...

DMAlv7 said:
I had this problem too. It has been resolved (as you probably have seen) I have already gone out of a tourney 🙁. But it is working now yay...
Click to expand...



There was site-wide maintenance yesterday AM which meant we had no games available
I was unaware of the planned downtime, so missed updating the group - sorry

Colette
 
good afternoon I was recently at patypoker first Deposit made is less than $ 10 not knowing about the bonuses for the first deposits. Can I count on any bonuses if I Deposit 10 dollars
 
party poker network crash now and all tournament frozen
 
IM_FM said:
Ok good, I thought I was the only one. Do we know for how long?
Click to expand...
I don't know just waiting because I now play on the tournament.
Update:My tournament again processing😉
 
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ayt183 said:
good afternoon I was recently at patypoker first Deposit made is less than $ 10 not knowing about the bonuses for the first deposits. Can I count on any bonuses if I Deposit 10 dollars
Click to expand...

The first deposit only works on the first deposit - sorry
You could reach out to the customer service teams however, I don't believe they will make an exception


Powell said:
I don't know just waiting because I now play on the tournament.
Update:My tournament again processing😉
Click to expand...

Apologies, there was a site-wide issue on the 15th which affected all our games
We were back up and running within an hour

Thanks

Colette
 
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Is 3rd party software allowed in PartyPoker?

Is there any 3rd party softwares which are forbidden to run while palying at PartyPoker cash games or tournaments?
 
Please note we have planned maintenance - Tuesday 28th April, 7am - 9:30 UK (8am - 10:30 CET)

Our SNG and Spin games will be stopped at 6:30am

MTTS and cash games will be paused while the maintenance work is carried out and will resume once completed




Please accept our apologies in advance for any inconvenience




Kind regards,

Colette




 
Colette- I need some help.

Party Poker closed to Serbia. I was hoping it might reopen but that is not happening.

So now I would like to withdraw my money. When I went to do that tonight, it said I could not withdraw because I have not made a deposit in the last 6 months. I only deposited when I opened the account.

I would not be removing money if I could play at Party. Please help or suggest how I can withdraw to the same neteller account I originally deposited with. Thanks!
 
Serbianbeauty said:
Colette- I need some help.

Party Poker closed to Serbia. I was hoping it might reopen but that is not happening.

So now I would like to withdraw my money. When I went to do that tonight, it said I could not withdraw because I have not made a deposit in the last 6 months. I only deposited when I opened the account.

I would not be removing money if I could play at Party. Please help or suggest how I can withdraw to the same neteller account I originally deposited with. Thanks!
Click to expand...


Please reach out to the customer service team directly
They are best placed to advise regarding such issues
Currently the team are available via live chat or email

Thanks

Colette
 
Hi Colette, could I get some info on the Poker Challenge League Edition?
i.e. How to join... Is it invite only... If so, how can we get invited?
Any and all information pertaining to this tournament structure would be greatly appreciated.
Thank you.
 
IM_FM said:
Hi Colette, could I get some info on the Poker Challenge League Edition?
i.e. How to join... Is it invite only... If so, how can we get invited?
Any and all information pertaining to this tournament structure would be greatly appreciated.
Thank you.
Click to expand...


It's a restricted affiliate event
There is no option to join - members-only Sorry
 
Colette Stewart said:
It's a restricted affiliate event
There is no option to join - members-only Sorry
Click to expand...


Ok, great. Thank you.

Would be interesting to play in leagues like this if there are any available.
 
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