PartyPoker Official Thread

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Chipmaster45 said:
Wondered if anyone could help me....

I have tried to update/download the newest software from Party, yet everytime I try, it fails.

previously, it would not even download, now it downloads and then hangs at 69%.

I am stymied as to why this happens. Any help would be appreciated from the community.

(yes, I am using a Windows 10 operating system, everything up to date.)

Where are you playing from?
I would suggest you complete a full clean, removal of the software you are attempting to download, clear cache etc and try a new installation
If it again fails, please send an email to the customer service teams with your details, operating system etc and they can review and advise - [email protected]


Poker Orifice said:
Won another Free $50


Congratulations! Well played:icon_sant
 
Hi so i have tried to login and sign up at partypoker but my old account is blocked and dont wanna violate anymore rules of your poker room but i dont know why it is blocked and would like to start to play on your App could you please get back to me if i can play at your room and if so can i create a new account or will you change details of my old account to new details. i think my old now inaccessible email address is [email protected] but not sure and username i think is elactix. Please get back to me soon thanks in advance and kind regards.
 
Haydena said:
Hi so i have tried to login and sign up at partypoker but my old account is blocked and dont wanna violate anymore rules of your poker room but i dont know why it is blocked and would like to start to play on your app could you please get back to me if i can play at your room and if so can i create a new account or will you change details of my old account to new details. i think my old now inaccessible email address is [email protected] but not sure and username i think is elactix. Please get back to me soon thanks in advance and kind regards.



Hi there,

Best to reach out to the customer service teams directly please - they can advise and assist I can not share such info on these forums
If you send an email they will feedback - [email protected]
Thanks

Colette
 
I will try to participate and open a new account in this system, they have spoken to me very well about it, I will try as much as possible to integrate myself. 😎
 
Hi Colette - anyone having issues with PP. It seems the Apps time is not refreshing? If that makes sense.
 
amatola said:
Hi Colette - anyone having issues with PP. It seems the apps time is not refreshing? If that makes sense.



Hi - there were some app issues for players last night which I believe is with tech for full resolution
Should the issue persist - please do contact the customer service teams directly - via email [email protected] or live chat please

Thanks

Colette
 
What do they say about the 3rd time?

Just won another $50 in the current promo! Weeeeeeeeeeeeeeeeeee
 

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Hey it feels like I just posted on here... 😕

Oh I did!

I just won ANOTHER free $50, lol.

I was only playing a bit, picking up a few pts. when I thought to myself.. "Maybe I'll keep playing until I just get 1 more pt. ... I'll check to see if I got that now"

Yup. Had another point and so another pick... and with that pick.. ANOTHER $50!

weeeeeeeeeeeeeeeeee

Vamoooooos
 

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I didn't play much poker today at all (I meant to but it just didn't happen).
But got a few mins so I went on FF tables, picked up 2pts. and grabbed my 2 cards.

And........

I won another $20, lol. I'm thinking I should've done the 5pts. every single day now.
 

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Poker Orifice said:
I didn't play much poker today at all (I meant to but it just didn't happen).
But got a few mins so I went on FF tables, picked up 2pts. and grabbed my 2 cards.

And........

I won another $20, lol. I'm thinking I should've done the 5pts. every single day now.


Glad you are enjoying the promo! Certainly seem to be running hot 🙂
 
Just a comment re: WPT tournament lobby.
It is fairly convoluted to say the least. I go to search for what tourneys are playing 'today' and it isn't clear what is today, or what is just a day 1 with a day 2 commencing sometime in the future? And there's other tournaments that aren't specifically numbered but it seems they too have more than one starting day (or do they? some do.. some don't?).
I had plans to play some and then realized this and without knowing if I'll even be home for a day2 (if there IS a day 2?) I can't commit to playing it.
One thing I will give Pokerstars over Partypoker, their tournament lobby(s) are laid out much clearer & simpler.
🙁
 
Poker Orifice said:
Just a comment re: WPT tournament lobby.
It is fairly convoluted to say the least. I go to search for what tourneys are playing 'today' and it isn't clear what is today, or what is just a day 1 with a day 2 commencing sometime in the future? And there's other tournaments that aren't specifically numbered but it seems they too have more than one starting day (or do they? some do.. some don't?).
I had plans to play some and then realized this and without knowing if I'll even be home for a day2 (if there IS a day 2?) I can't commit to playing it.
One thing I will give Pokerstars over Partypoker, their tournament lobby(s) are laid out much clearer & simpler.
🙁


Thanks for the feedback, I will ensure its shared with the relevant management team and reviewed

kr

Colette
 
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WPT500 ticket issue

Hi All,


I won WPT500 ticket and the ticket and I didn’t seen it was valid only for 18hrs and when I try to register 20hrs after the ticket was l won wasn’t available on my account anymore.
I know it’s my fault but I still can’t get my head around how ticket can be valid less than 24hrs?
What you guys think about that because?
 
TheFatFish said:
Hi All,


I won WPT500 ticket and the ticket and I didn’t seen it was valid only for 18hrs and when I try to register 20hrs after the ticket was l won wasn’t available on my account anymore.
I know it’s my fault but I still can’t get my head around how ticket can be valid less than 24hrs?
What you guys think about that because?


How exactly was the ticket won? Was it a promotional offer or possibly a feeder event? Feeders add players directly to the next phase as per then naming convention and the lobby info, you need to play the next step
If you want to share username I can look and confirm
Most tickets have either 7 or 14 days expiry dates - ALL tickets have validity periods which can be noted under My Account > My tickets

Thanks

Colette
 
Colette Stewart said:
How exactly was the ticket won? Was it a promotional offer or possibly a feeder event? Feeders add players directly to the next phase as per then naming convention and the lobby info, you need to play the next step
If you want to share username I can look and confirm
Most tickets have either 7 or 14 days expiry dates - ALL tickets have validity periods which can be noted under My Account > My tickets

Thanks

Colette

Hi Colette,

Thank you for replying.
My user name is “TheOnly1” and I won the ticket around midnight and I was automatically registered to next tournament but I had to unregistered because I was at work during that time. The WPT500 day 1 tournament is every day until Monday so I was sure I could play another day.
 
Stats on PartyPoker

Is it possible ask for the different stats on an account?
I'd like to be able to follow my progress on the different limits, and if more stats are available, those as well, but I don't know if its possible!

Regards
 
TheFatFish said:
Hi Colette,

Thank you for replying.
My user name is “TheOnly1” and I won the ticket around midnight and I was automatically registered to next tournament but I had to unregistered because I was at work during that time. The WPT500 day 1 tournament is every day until Monday so I was sure I could play another day.

The ticket indeed expired as it was for a specific feeder, which as you said, you unregistered - therefore it expired when the event complete

Noroma said:
Is it possible ask for the different stats on an account?
I'd like to be able to follow my progress on the different limits, and if more stats are available, those as well, but I don't know if its possible!

Regards

HH etc is available via My Game only - please check out the tool for all info regarding your personal stats

Thanks

Colette
 
Colette Stewart said:
...


HH etc is available via My Game only - please check out the tool for all info regarding your personal stats

Thanks

Colette

Thank for the reply.

The site does not work for me, does anyone else have the same issue?
Stuck on the login screen, and any link from there sends an interal server error message 😕
 
Update: Apparently MyGame Does not work for danish users.
Is there another way for me to get stats? I would just like to know what my profits are on different stakes, and how many hands I've been playing etc.
 
Tried to make a withdraw today,,,never had any problems for well over 10 years playing there,,,support was rude and unhelpful for whatever reason which i felt was totally undeserved as i was courteous and friendly,,,, to say i'am disappointed is an understatement. Party has been my favorite pokersites for over 10+ years and ive been 1 of their most vocal backers,,,, but i can't anymore. :dontknow:
 
so Partypoker has decided to make withdrawls more difficult,so players won't make the transaction is a business ploy implemented to discourage players from making the transaction,,,i get it,i'm a businessman too,but i would never use such tactics,because i know it would upset my people and i would never intentionally do that to my Valued customers,,, Shame on you PartyPoker,,,,
 
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