I am having trouble with sessions in pt4. I have recently imported a "fair" amount of hands (66k in 386 sessions). When I go to adjust stakes, because a number of them should be 6-max but are showing as full-ring, I only see 20 sessions (1508 hands). Also, when I am in the results tab, I see only those sessions and many of them mistakenly show 1 hand. When you click on them (the graph shows the correct hands) and double-clicking opens all the hands.
How do I get my database to correctly see all my sessions? Something is messed up here. I feel like there should be a way to make the program reanalyze the whole database (since the hands all appear to be correctly in there) and rediscover the right sessions.
How do I get my database to correctly see all my sessions? Something is messed up here. I feel like there should be a way to make the program reanalyze the whole database (since the hands all appear to be correctly in there) and rediscover the right sessions.
I created a new database and imported all the hands into the fresh database. I am not sure what caused the original problem, but that seems to have solved it.
It also solved the table-type issue I was having (all my 6-max tables showed up in the right spot).
Sent from my SCH-I535 using Tapatalk 4 Beta
It also solved the table-type issue I was having (all my 6-max tables showed up in the right spot).
Sent from my SCH-I535 using Tapatalk 4 Beta
I've recently got my laptop back from a virus removal and all my poker software was deleted. I've now re downloaded 888 and poker tracker 4 but PT4 is not working. Every time I try and set it up there is a problem with PostgreSQL settings and its driving me mad. Has anybody encountered a similar problem and know how to solve this?
Thanks
Thanks
I hate to be a downer but PT4 has been a horrible experience so far (PT3 was friggin awesome on the other hand). PT4 just seems to run so terribly slow on my computer. It takes minutes to refresh and when it does, the info then is still inaccurate. It has been bad ever since I purchased 4 about 1.5months ago and then got exponentially worse when Merge changed the titles of all SNG's from "Badger" or "Raccoon" to $11 and $5.50 respectively. Any suggestions on what I should do to fix all these problems. Again, PT3 was amazing and I wish I could go back to it.....Instant updates and very accurate info.
Thanks,
Scotty
edit: It misses or miss calculates A LOT of the SNGs I play.
ex. $5.50 and I get 1st for $22change but PT4 will say -$5.50 or $0
Thanks,
Scotty
edit: It misses or miss calculates A LOT of the SNGs I play.
ex. $5.50 and I get 1st for $22change but PT4 will say -$5.50 or $0
revox said:
Scourrge said:
vinnie said:
vinnie said:
Sounds like you performed an update to PokerTracker 4, without allowing PokerTracker 4 to update the database. This could result in improper table size issues as you described, the solution is to create a new database and reimport - which luckily you have already done. Good job!
IcedBoar said:
We do not recommend playing on computers that had a "virus removal" performed. Poker players need to be wary of trojans that may remain, the worst thing that could happen to you is if someone attacked your computer and can still see your screen even though your computer was deemed to be clean. We instead recommend backing up all of your critical data, then reinstall your entire operating system after reformatting your drive. This is the only way you can be sure that your operating system was not compromised.
As for your PostgreSQL settings, sounds as if your virus removal attempt performed some damage to your PostgreSQL server in some way. This is too complex of a topic for this forum to cover, and since it would be wisest to reformat it is my opinion that you should copy the Postgres folder to a safe location, then reformat and reinstall everything from scratch as advised. Once that is done, create a support ticket on our website and we can help you to restore the data at that time. Good luck!
sbialcza said:
I have heard that probably less than 20 times out of the many many many thousands of PT4 converts we have. Universally PT4 is perceieved to be the best of breed, we are flattered by the opinions that have been shared... so when someone says PT3 was better, there is usually a bit more to the story than meets the eye.
This sounds like you are using a computer that does not meet the minimum spec requirements for PokerTracker 4. Please review the minimum required specs here - https://www.pokertracker.com/faq/PT4#Minimum_Requirements
Users whose computers meet these specs rarely have the issues you are describing, so its a safe bet to assume this could be your problem.
Another possibility could be that you did not allow your database to update when advised by PokerTracker after installing an update. This could result in mismatched data, which could hamper your performance. We sugest clicking Database > Database Maintenance > Rebuild Cache. This could take a while depending on the size of your database.
Blame Merge for this, not PokerTracker. The hand histories are missing many key data points needed such as the buyin the size of the sngs, the number of players, and the payout structure. We have worked with Merge to come up with a grid system that allowed us to estimate the buy in size but there was a period when this grid data was not available at all when they switched from SNG animal names, during this period no SNG data other than the hands could be detected, you were required to enter in the data manually (Tournament Edit). You can create a new database and reimport, you may find that many of the tournaments are now detectable but were not at the time that you played them.
PokerTracker 4.09 NOW AVAILABLE!
Release Notes - June 27, 2013
Key Updates Summary:
Release Notes - June 27, 2013
Key Updates Summary:
- IMPROVED: The new Table Selection tool is no longer an experimental feature, it has been revised thanks to the fantastic feedback from the PokerTracker community. The Table Selection tool will now appear to accurately place the HUD anytime the poker room does not provide unique table names! (This feature can be disabled by clicking Configure > HUD Options > Advanced > HUD Table Selection)
- Import: Modify effective stack calculations in CAP game formats to respect the CAP, and assure that the text "CAP" is now included in the limit played at all sites
- Database: An option to delay vacuuming the database after a purge has been added
- Hand History Viewer: Hand histories that are copied to the clipboard have been revised to assure that they are only displayed up to the time of the hand
- Stats: The 'My Currency Net Cost' stat has been removed due to duplication of functionality, please use the stat 'My Currency Cost' instead on any relevant custom reports if necessary
- Table Selection: The HUD Table Selection tool has been revised thanks to user feedback, this is no longer an experimental feature
- Import: GTech G2: Support for the new mini bad beat jackpot on 1BB tables, compensate for the 1c taken from the pot unreported to assure that the winnings are correct
- Import: GTech G2: Fixed import errors that can occur due to straddles and hands with an extra small blind posted
- Import: Full Tilt: Support changes that have been introduced to the Full Tilt tournament summary XLS (audit) files, including support for aliased names
- Import: Full Tilt: Address import issues that resulted in improper Matrix tournament buy-ins and fees
- Import: Full Tilt: Improved Rush tournament hand detection during auto-import to assure that remnant players will not appear in the HUD
- Import: Full Tilt: Prevent import of non-supported 6-card Omaha hands
- Import: Full Tilt: Prevent import of non-supported 6-card Omaha Tournament Summaries
- Import: iPoker: Compensate for "0.xml" tournament hands by preventing the creation of multiple tournaments
- Import: Merge: Allow Tournament Detection to trigger when playing the new Merge DON format SNGs
- Import: Revolution: Fix to compensate for early endings in the hand when a "Player left the table" message appears
- Import: Party: Compensate for extra spaces that are only in the Mac version of the Party Poker tournament summaries and other recently discovered text anomalies
- Import: PokerStars: Alter the time recorded when importing PokerStars audit files to be fixed at Eastern Standard Time
- Import: PokerStars: Address date errors in HORSE tournament hands (mixed game tournaments are not officially supported by PokerTracker, this is a patch to help those who use a non-supported method that provides duplicate results)
- Import: PokerStars: Address date errors in "8-Game" tournament (mixed game tournaments are not officially supported by PokerTracker, this is a patch to help those who use a non-supported method that provides duplicate results)
- Import: UB: Address an import error that could occur with legacy “pre-Cereus” Ultimate Bet hand histories when post flop raises are completed
- Import: Winning Poker: Additional improvements for detection of various table naming formats that may contain an unexpected number of extra space characters in non-numbered tables
- Import: Stats: Begin to populate the 'session.cnt_ttl_players_flop' database column during import, this column is not used by any default stats at this time
- HUD: Barriere: Improve detection of table numbers in MTTs to assure that the HUD is attached to the table automatically after table changes
- HUD: Microgaming: Experimental Table Selection features altered to improve support at Anonymous and Anonymous Heads Up tables
- HUD: Winning: Improved HUD matching for scheduled tournaments and SNGs
- HUD: Remove the warning sound that used to occur when there was an empty player popup request
- HUD Table Detection: Fix table detection for Full Tilt Matrix tables
- HUD Table Detection: Fix table detection for Full Tilt multi-entry tournaments
- Backup/Restore: Change the folder to %TEMP% for temporary storage during backup or restore
- Equity Calculation / Net Adjusted Winnings: Fixed an obscure equity issue that can occur with non-qualifying multi way showdowns
- Filters: Incorporate UTC time zone adjustments to assure that the “This Year” filter matches the same time period when filtering for a full year using specific date filters.
- Filters:Fix the "Flush Draw On" filter control so it no longer overlaps in the graphical user interface
- Filters: Fix Omaha low draw strength filters
- Filters: Added the text "and" to clarify the intention of the filter found at Hand Details -> Player Position -> Preflop
- Filters: Improve the Cold Call 2Bet filter to assure removal of all cold calls when a 2Bet did not occur
- ICM/Net Adjusted Winnings: Address a potential crash in the calculation of Net Adjusted Winnings if there are multiple allins with equal stacks in the main pot
- Stats: Fix a typo in description for the 'Raise F Float Bet' stat
- Stats: Alter the database column 'val_p_2bet_size' to improve the matching of raise threshold groupings specified in the description *** Database Cache Rebuild Required ***
- Stats: Improve accuracy in the database columns ‘cnt_t_donk_face_raise ‘ and ‘cnt_r_donk_face_raise ‘used by turn and river Donk-Fold stats *** Database Cache Rebuild Required ***
- Stats: Effective Stack: Dead small blinds (when posted) are no longer included when calculating Effective Stack Size.
- Stats: Improved the detailed descriptions for ‘Game Currency Net Adjusted’, ‘My Currency Net Adjusted’, and ‘My Currency Net Cost’ statistics
- TableTracker: Modified PokerStars table opening to compensate for changes made by PokerStars
- Due to the stat fixes and improvements in this release, a Database Cache Rebuild is required to assure that your database performs optimally when using any of the stats that were altered, fixed or updated
This update to PokerTracker 4 includes the patch needed to fix the Today's Date bug that has affected users who frequently use this filter.
PokerTracker 4.09.1 NOW AVAILABLE
Release Notes - July 1, 2013
Key Updates Summary:
PokerTracker 4.09.1 NOW AVAILABLE
Release Notes - July 1, 2013
Key Updates Summary:
- IMPROVED: This release addresses a bug that was found to affect the "Today" filter by removing the date filtering changes that were introduced in 4.09
- Table Selection Tool: Added the ability to save the table selection layout
- Import: Full Tilt: Allow import of a new syntax found in 40x caped Omaha hands
- Import: Low Draws: Improve the handling of low overdraws when an existing low hand has already been made
- Import: Further improvements to adjust for dead small blinds (when posted) when calculating for the Effective Stack Size
- HUD: Allow the 'Current cash stake only' HUD filter to function at FTP’s RUSH tables
- HUD: Improve the scalability of the default font to address note editor separator issues
- Database: Force the database to be Analyzed after a database Cluster has been performed to assure that the Clustering advantages are implemented
- Filters: Remove changed to the UTC time zone adjustments added in version 4.09 which affected the “This Year” filter, further research is necessary before implementing this change
just downloaded the stable 4.09.1 version via the link provided when I opened PT4 and while it was downloading my antivirus had alerted me to what it called a Trojan coming from the download.
Am I supposed to disable my antivirus when getting my version updates?
PT3 has never done this, and I have never changed my antivirus so I'm kind of puzzled why it would be doing this.
Am I supposed to disable my antivirus when getting my version updates?
PT3 has never done this, and I have never changed my antivirus so I'm kind of puzzled why it would be doing this.
curly said:
Please review this guide - https://www.pokertracker.com/guides...all-and-security-software-configuration-guide
Our anti-crack technologies are sometimes incorrectly flagged as a virus by some overzealous antivirus tools. We are happy to assure you that PokerTracker 4 does not contain a virus if it is downloaded from our website, however you should make sure that your antivirus does not interfere with PokerTracker 4's functionality.
PS: This also occurred with PokerTracker 3, this is why there has never been a successful crack released of our software.
PokerTracker said:
Of course once I get it running smoothly I know it'll be great. The problem isn't my computer, it's that PT4 isn't giving me the correct Tourney Descriptions (( I get a lot of N/A's and MTT Rebuys (I rarely even do MTTs and almost never is it a rebuy)) and those all translate into $0 or -$ results. My results graph is almost completely diagonal downswing right now according to PT4 when in reality Im on perhaps my best upswing yet......Maybe I shouldn't fix the problem because it seems to be working for me hahaha
ps. My HUD layout is very beneficial and has already helped pay for my software 10x over even w/ the results page errors. (Hows that for a testimonial? lol)
EDIT: Yeah it must be an error on Carbons end
PokerTracker said:
according to this link provided I have F-secure, but the directions do not match what my particular antivirus, so couldn't I just disable it while doing version upgrades?
so far all it has done is remove the supposed infected file and lets me go about my business, and it doesn't appear that PT4 is affected by it all, it seems to be working perfectly.
sbialcza said:
Please send us the hand histories for these tournaments that are importing incorrectly, so we can review. Please follow these instructions for submitting a Support Ticket.
curly said:
The guide is very clear that you must "whitelist" certain parts of our application in F-Secure. The tools you use to do this may be different in your version, but the process still needs to occur. The guide also advises to "Please direct all F-secure related product questions to F-Secure customer support page which is located at http://www.f-secure.com/en_EMEA/support/.", this is necessary because we do not provide support for F-Secure, you must speak with that company to learn how to add PokerTracker 4 to your white list.
curly said:
PokerTracker 4 was certainly affected by the removal, I am positive of this.. you may not notice the loss of functionality, but we can already tell that this has affected you. We sugest that download the installer and run it again, but first contact F-Secure support as we advised in the Guide.
PokerTracker said:
I checked the file that was actually removed and it didnt even originate from were Pokertracker was installed so unless I have problems getting PT4 to work, (which I do not), I will contact their support staff if needed, until then this issue is closed as far as I'm concerned.