I have been playing with 888 for over 20 years and believe me it is one of the best sites.
At least they have customer service, which in my opinion is fine, but try getting in touch with Party Poker, their customer
service used to be superb but now there isn't any.
Anyone who thinks 888 is terrible has obviously not played on many other sites, 888 is one of the best of an admittedly bad bunch.
Everything about poker rooms is far worse than it was 10+ years ago. Customer Services, Bonuses, unwillingness to pay out money.
The worse, to me is GGPoker which actually asked me to sent them my bank statements to prove I could afford to deposit.
In the UK the government makes betting companies say "Bet responsibly in every ad, what has it got to do with the government? If I want
to bet responsibly I will do, you can't even run the country, don't try to run my life.
Rant of the week over