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  • #4,876
darrenk1q said:
Is ACR still affiliated with Pokerhost? I lost 15 dollars yesterday in fees trying to deposit using money gram and western union.

They are one of our partners, we only provide them some of our tournaments and promotions so, you should contact them directly.
 
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  • #4,877
jt2oux said:
Thank you for assisting with this. I resent the email with attachments again tonight at Apr 17 at 10:38 PM





They received your documents, you are good to go now! Thank you very much for your patience and cooperation. :)
 
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  • #4,878
Don't miss the chance to play in our final two $1,000,001 GTD Million Dollar Sunday tourneys on April 22nd and 29th at 3pm ET.

Buy-in for just $265 or win your way through one of our Mega Satellites (Friday - Sunday) for as little as $16.50.


More information here


g7twUdx.jpg
 
NHequalsFU

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  • #4,879
Hey ACR Rep, can you do me a favor?

Sneak into the control room and flip my doom switch back to boom switch. Please and Thank You.

:D
 
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  • #4,880
ACR Rep said:
They received your documents, you are good to go now! Thank you very much for your patience and cooperation. :)


Thanks again for helping with this. Everything was cleared up and had a positive interaction with the support team. Great work.
 
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  • #4,881
ACR dude Re: visually impaired players UPDATE?

Just curious if you heard from the IT department on visually impaired access to ACR.

Has anyone, with ACR or CC participants, tried to sign up and/or play with an Apple product (screen reader on) with NO mouse and NO monitor?

Thanks, LeftyBlue
 
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  • #4,882
Hello there, I'm sure this question has been asked but there are too many pages to read through I'm from Melbourne and downloaded ACR a couple of weeks ago and enjoy playing the free rolls and play money. I would love to play with real money, except it seems real difficult to make a deposit unless I have an investment in bitcoin! Is there no way to make a deposit via credit / debit card, or a simple online bank transfer?
Thanks
 
Lefty Blue

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  • #4,883
Deposit

Benspurr,
I am a US player and had NO PROBLEM depositing with a credit card. If memory serves me correctly it was under "other deposit options ".
 
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  • #4,884
jt2oux said:
Thanks again for helping with this. Everything was cleared up and had a positive interaction with the support team. Great work.


It was a pleasure to assist you! :) If you need help in the future or have any questions please let me know!
 
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  • #4,885
Lefty Blue said:
Just curious if you heard from the IT department on visually impaired access to ACR.

Has anyone, with ACR or CC participants, tried to sign up and/or play with an Apple product (screen reader on) with NO mouse and NO monitor?

Thanks, LeftyBlue


Not at the moment, but I'm sure they are checking on it!
 
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  • #4,886
benspurs5555 said:
Hello there, I'm sure this question has been asked but there are too many pages to read through I'm from Melbourne and downloaded ACR a couple of weeks ago and enjoy playing the free rolls and play money. I would love to play with real money, except it seems real difficult to make a deposit unless I have an investment in bitcoin! Is there no way to make a deposit via credit / debit card, or a simple online bank transfer?
Thanks

We do have the debit/credit card option. Let me know If you need help so I can assist you!
 
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  • #4,887
Lefty Blue said:
Benspurr,
I am a US player and had NO PROBLEM depositing with a credit card. If memory serves me correctly it was under "other deposit options ".

Thank you very much for the heads-up! :)
 
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  • #4,888
johnwat2 said:
Thanks for the responses all. My question for the ACR rep: is Blackchip considering Paypal
as a deposit and cash out method? There is a lot of interest on Cardschat to support this
request.

Thanks

Not at the moment, but I will send your suggestion to the Financial department.
 
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  • #4,890
Regarding the previous post of the MDS, here is the correct picture: (April 29th) Sorry for the mistake.


ll5Hm4Y.jpg
 
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  • #4,891
ACR Rep said:
Could you explain more so I can clear your doubts?
If it says that a tournament is guaranteed $10,000 but at the end of it it only pays out 7,980.
Why would it say guaranteed if it’s not guaranteed???
 
nick619

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  • #4,892
How are the ACR cash games these days, guys? After seeing some questionable stuff on Ignition, looking to give ACR another go. Thanks.
 
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  • #4,893
ACR Rep said:
We do have the debit/credit card option. Let me know If you need help so I can assist you!

Hey mate I appreciate the reply, I just double checked then and the only deposit options I have are crypto transfer, bitcoin, Ria money transfer and money transfer, no option to deposit via card. Is it because I live in Australia?
 
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  • #4,894
Hello. There is a discussion regarding Internet interruption and alternate methods of reconnecting to ACR via mobile/hotspot or even another device altogether. Would it be possible for you weigh in on this subject?

Online players: ever lose internet while playing?

Please be aware that there a couple of non-ACR members in this thread. But the OP and myself play at ACR.
 
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  • #4,895
SeriousBizzness said:
If it says that a tournament is guaranteed $10,000 but at the end of it it only pays out 7,980.
Why would it say guaranteed if it’s not guaranteed???


Which tournament was? Let me know so I can check it with the tournaments department.
 
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  • #4,896
benspurs5555 said:
Hey mate I appreciate the reply, I just double checked then and the only deposit options I have are crypto transfer, bitcoin, Ria money transfer and money transfer, no option to deposit via card. Is it because I live in Australia?


May I have your nickname please so I can check it with the deposits department.
 
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  • #4,897
Shady Slim said:
Hello. There is a discussion regarding Internet interruption and alternate methods of reconnecting to ACR via mobile/hotspot or even another device altogether. Would it be possible for you weigh in on this subject?

Online players: ever lose internet while playing?

Please be aware that there a couple of non-ACR members in this thread. But the OP and myself play at ACR.


Thank you very much, I did a comment there. :) Appreciate your help!
 
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  • #4,898
ACR Rep said:
Thank you very much, I did a comment there. :) Appreciate your help!

You are most welcome, and thanks back atcha!
 
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  • #4,899
ACR Rep said:
Which tournament was? Let me know so I can check it with the tournaments department.
It wasn’t just one tournament. It was several.
 
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