ACR Thread

[Davidjohnedge]

I updated. Other than two outers falling like raindrops I didn't have any issues, and I do t think that's windows glitch. Lol

Haha yeah just updated but havent played any yet. And yeah im seeing a trend of alot of suckouts on ACR lately. But thats poker

 

[ScooperNova]

I don't have any sound since updating to windows 10.

 

[ACR Rep]

is anyone else having the sound issue with Windows 10?

 

[ScooperNova]

is anyone else having the sound issue with Windows 10?

I wasn't getting sound at all, it wasn't only ACR. I fixed the issue so let me know if anyone needs a hand.

 

[ScooperNova]

Putting a table refresh button seems like it would solve connection issues for those who have them. That should work in the cases that have been mentioned where you get disconnnected, but are able to reconnect if you notice it soon enough by closing the table out and re opening.

 

[ElgringoLoco]

After a showdown, is there a way to see the mucked cards like at pokerstars with the hand replay function??

 

[ScooperNova]

I see that tournament bucks are no longer available in the store. I hate to see this. I'm surprised I haven't seen more commotion about it. Is it gone for good? Now you have to save up like 4500 points to get $50. This is another blow to the small stakes player. 308 points used to get $5.50 in tournament bucks.

After a showdown, is there a way to see the mucked cards like at pokerstars with the hand replay function??

No, that's one of the more popular complaints people have.

 

[ACR Rep]

Indeed TB have been removed, here some reasons:

- Prizes are cash!
- Players are allow to cashout their prizes since all real money is in cash.
- All remaining tournament bucks were exchanged into cash!

Please note that we are working on lower the points amount on the store to exchange them into different cash amounts, also there are some tournaments that allows you to register with points.

Regards

 

[ACR Rep]

Only 38 minutes for the start of the Million Dollar Sunday tournament. Be sure to follow The Big Bling Blog for the latest information, stats and hands of the Million Dollar Sundays tourney. Good luck everyonehttp://http://www.americascardroom.eu/blog/

 

[ACR Rep]

Million Dollar Sunday tournament rocks! Remember you still have the chance to get home $200,000.00 Guaranteed with 5 hours of late registration! Also check on our 2nd Sunday Special for 75,000.00 GTD starting at 7:00 PM at http://http://www.americascardroom.eu/poker-tournaments/online-tournaments/million-dollar-sundays/

 

[ACR Rep]

Americas Cardroom is making poker history once again with the $5 Million GTD promo! That’s five more Million Dollar Sundays taking place in September (13th) and October (4th, 11th, 18th, 25th). This is the biggest thing to happen in US poker in years, so don’t miss it!

 

[Davidjohnedge]

One big thing from yesterday. I tried this several times and each time had it happen. I wanted to play the $540 event and everytime i went to go to the tourney lobby it would load halfway and than the poker client would not respond. This happened at least 6 times and i even deleted program and re installed it and even shut down my comp and still nothing. So not too sure what exactly this issue was and if anyone had any issues trying to open up the tourney lobby at all and this happened.

 

[ChillinVillian]

I have trouble making deposit

I have been playing the ACR freerolls for sometime . I don't seem to be able to make any deposit using my Debit or my Credit card . I just refuse to have to pony up for any service to make a deposit then do the same to cash out . Where are all these people doing this ? By the way I have only cashed in 2 freerolls over like the last 6 months . Brutal to even get to final table .

 

[ACR Rep]

I have been playing the ACR freerolls for sometime . I don't seem to be able to make any deposit using my Debit or my Credit card . I just refuse to have to pony up for any service to make a deposit then do the same to cash out . Where are all these people doing this ? By the way I have only cashed in 2 freerolls over like the last 6 months . Brutal to even get to final table .

Good day,

The deposit method does not restrict the cashout method. Please note that there are other great options you can use to deposit without leaving your home.

The payout methods will be the same for all customers:

-Western Union
-MoneyGram
-Check
-BitCoin
-Debit Card

Remember you can also contact our customer service support in the event of having any other question T 1-877-314-4195

 

[ScooperNova]

Good day,

We have not had connectivity issues from our end or any other report at the moment. The platform has been working properly; rest assure the last time we have been under maintenance was on Monday 27th and it last 1 hour.

No tables were resumed or affected. However if you have any special tournament or table you will like us to review, please send them to [email protected], we will be more than happy to check on the information provided.

Regards,
ACR Rep

I guess we were talking about different "moments".

 

[ScooperNova]

On table server refresh button and connection strength gauge would be nice. I'm a dreamer lol.

 

[CallmeFloppy]

I have never had an issue with my connection at ACR. I have had issues with a few other sites, but so far so good with ACR. I do have a major issue if I try to get into the sports book on ACR. Its awful and I won't bet sports on ACR due to it. I am sure that works in my favor though.

 

[CaptRiverBoat]

I'm wondering if one could easily move ones balances from BlackChip to America's Cardroom? I'm thinking of opening an America's Cardroom account but would like to transfer some balances from my BlackChip account.

I don't want to start over from scratch so is a in-house, so to speak, transfer possible? I've read through this thread looking for the answer but did not see it. Hope I didn't miss it. Thanks.

Good day,Although BlackChip Poker and Americas Cardroom are part of the Winning Poker Network, transfers from different websites are not allow. You can certainly make P2P transfers within the same skins.Regards, ACR Rep

Thanks for the quick reply, That's a bummer. If I did create an America's Cardroom account I'd have to start over from scratch because my BlackChip account is a different website on the same Network.

I thought the network controlled the bank and accounts of players on the network regardless of the skin they played on?
If so, it seems transfers from website to website would be easily set up if the Network wanted to??
In other words, Why is it not allowed???
And is there a possibility this may be set up in the near future????
Thank you again and please let us know.

Good day, We have always believed that the best comments and ideas come directly from our customers. We greatly value the firsthand impressions and critiques that only our players can provide.

We are very pleased to inform you that we have forwarded your e-mail directly to our Management Team. They will thoroughly review these matters; rest assured that we always deploy our resources towards the general desires of our customers. Feel free to always send us further thoughts or comments about your personal gaming experience with us.

Hey that is great news. Hope they can help make it easier for us folks playing on line. Thank you for forwarding the request. Please keep us posted how it is going.

Hi, Just wondering; Has the ACR Management Team has had time to review skin to skin transfers yet?

 

[BigCountryGB]

Hi, Just wondering; Has the ACR Management Team has had time to review skin to skin transfers yet?

I thought skins were separate businesses that shared resources through the network. If that is the case, I can understand why one skin wouldn't want to go out of their way to let you transfer money to another site; even if it were an allied skin.

If the network controls all the money, then I honestly don't understand the purpose of multiple skins at all.

 

[ScooperNova]

There will never be transfers between the skins.

The ACR rep just gave him a generic response to his question, saying it would be passed up to the management team or something.

 

[dj11]

There will never be transfers between the skins.

The ACR rep just gave him a generic response to his question, saying it would be passed up to the management team or something.

+1

The only way it might happen is if there were to be a consolidating merger between ACR, BCP, and True.

Not gonna happen.

 

[m3th0s]

Awesome Freebuy series event coming up.Is the Freebuy series event also happening on BCP?

 

[BigCountryGB]

The ACR rep just gave him a generic response to his question, saying it would be passed up to the management team or something.

Yes, that is how I interpreted the answer as well. It would honestly be better to give an explanation of why it can't happen, so people don't keep badgering for a change to something that never has a chance of happening.

 

[donkcentralFF]

An Ace is always good
Card
Room..

 

[ACR Rep]

Awesome Freebuy series event coming up.Is the Freebuy series event also happening on BCP?

Good day,

It is an event for all Winning Poker Network brands, you can also check the promotion on Black Chip Poker.

Regards