Official 888 Poker Support Thread

Risto234

Risto234

põrandaalune pokkerimängija
Loyaler
Joined
Mar 26, 2018
Total posts
17,653
Awards
5
EE
Poker Chips
731
Casino Coins
0
  • #4,476
veltins said:
Where are my venus freerolls tickets ? I had 11 tickets last night , this morning now when I checked all my venus tickets are gone? I didn't make any withdrawals , please fix it asap. thanks

Id- fluoretten


Didnt they just expire? I believe this venus freeroll was twice a day MON-SAT until saturday 6 june so it is not rocket science to understand what happened with them right ...
 
Yanko57

Yanko57

Legend
Loyaler
Joined
Nov 8, 2018
Total posts
6,113
Awards
23
Poker Chips
1,690
Casino Coins
0
  • #4,477
veltins said:
Where are my venus freerolls tickets ? I had 11 tickets last night , this morning now when I checked all my venus tickets are gone? I didn't make any withdrawals , please fix it asap. thanks

Id- fluoretten

Risto234 said:
Didnt they just expire? I believe this venus freeroll was twice a day MON-SAT until saturday 6 june so it is not rocket science to understand what happened with them right ...

Yes, they expired. I always take notes of expiration dates on tickets. I asked myself the same question before looking at my notes.
 
Berandir

Berandir

Visionary
Bronze Level
Joined
Dec 2, 2016
Total posts
665
Awards
4
BR
Poker Chips
599
Casino Coins
0
  • #4,478
Bonus 888Poker

Hello

I have had an 888Poker account for a while, but I just started playing in the room recently.

However, since I made my account, there was this $ 88 no deposit bonus promotion for new subscribers. however I never saw this bonus in my account.

I send emails to support, but they reply that my request will be analyzed, but I am not answered.
 
  • Like
Reactions: wwillbrasil
mimietmour

mimietmour

Legend
Bronze Level
Joined
May 30, 2020
Total posts
1,721
Awards
8
Poker Chips
669
Casino Coins
0
  • #4,479
I should take notes too that would save me some times and questions. I hate it when tickets disappear. I think I should do as you yanko57 and be organized. Lol:eek:
 
bapfel

bapfel

Legend
Loyaler
Joined
Jun 7, 2020
Total posts
2,281
Awards
20
DE
Poker Chips
1,325
Casino Coins
0
  • #4,480
didn`t get the 88USD

Hi all,

I didn`t get the starter bonus that was offered, although I fulfilled all requirements.

But anyway I like the page with its lot of free tickets.

bapfel
 
veltins

veltins

Legend
Bronze Level
Joined
Feb 22, 2013
Total posts
2,760
Awards
2
JP
Poker Chips
149
Casino Coins
0
  • #4,481
Risto234 said:
Didnt they just expire? I believe this venus freeroll was twice a day MON-SAT until saturday 6 june so it is not rocket science to understand what happened with them right ...


Damn , you might be right mate , actually you are right. from next time I will notice that very carefully and will play much before the expiry date saving me the headache
 
8

888Rep

Official 888 Poker Rep
Platinum Level
Joined
Sep 23, 2014
Total posts
2,908
Awards
1
Poker Chips
593
Casino Coins
0
  • #4,482
Berandir said:
Hello

I have had an 888Poker account for a while, but I just started playing in the room recently.

However, since I made my account, there was this $ 88 no deposit bonus promotion for new subscribers. however I never saw this bonus in my account.

I send emails to support, but they reply that my request will be analyzed, but I am not answered.
Give them another couple of days and if you still have not heard anything then mail them again.

Regards
 
davidsincara

davidsincara

Rock Star
Silver Level
Joined
Mar 7, 2020
Total posts
364
Awards
1
Poker Chips
35
Casino Coins
0
  • #4,483
Hello, yesterday, my Aintivirus: AVAST, detected malware on your software 888poker, after that stop working... i unistalled it, and reinstalled again and i've got this new error :}
https://imgur.com/ws0AQwI

ws0AQwI

Also, after that, i got a popup saying dont worry i can play online to, and send me to this url: https://ndl.triple8holdem.com/# ¿IS THAT AN OFFICIAL SITE??

Please helpme with software and wit that site, pleasee ¿am i victim of phishing scam?
 
8

888Rep

Official 888 Poker Rep
Platinum Level
Joined
Sep 23, 2014
Total posts
2,908
Awards
1
Poker Chips
593
Casino Coins
0
  • #4,484
davidsincara said:
Hello, yesterday, my Aintivirus: AVAST, detected malware on your software 888poker, after that stop working... i unistalled it, and reinstalled again and i've got this new error :}
https://imgur.com/ws0AQwI

ws0AQwI

Also, after that, i got a popup saying dont worry i can play online to, and send me to this url: https://ndl.triple8holdem.com/# ¿IS THAT AN OFFICIAL SITE??

Please helpme with software and wit that site, pleasee ¿am i victim of phishing scam?
That is our instant play version which is ok to use.

Regards
 
  • Like
Reactions: davidsincara
balo

balo

Legend
Bronze Level
Joined
Nov 23, 2014
Total posts
2,516
Awards
2
NO
Poker Chips
80
Casino Coins
0
  • #4,485
davidsincara said:
Hello, yesterday, my Aintivirus: AVAST, detected malware on your software 888poker, after that stop working... i unistalled it, and reinstalled again and i've got this new error :}
https://imgur.com/ws0AQwI

ws0AQwI

Also, after that, i got a popup saying dont worry i can play online to, and send me to this url: https://ndl.triple8holdem.com/# ¿IS THAT AN OFFICIAL SITE??

Please helpme with software and wit that site, pleasee ¿am i victim of phishing scam?


I had the same problem with my AVG antivirus program yesterday. A file called poker.exe used during the installation process was mistaken for a virus.
So I had to turn off the antivirus protection, then I installed it from scratch again, and also added an exception in AVG so the file will go through next time.
 
  • Like
Reactions: davidsincara
balo

balo

Legend
Bronze Level
Joined
Nov 23, 2014
Total posts
2,516
Awards
2
NO
Poker Chips
80
Casino Coins
0
  • #4,486
I want to congratulate 888, after I updated yesterday I got the old table design back! Yes i did! Maybe it helped to complain?

Anyway old table is back here in Norway.
 
D

doom

Visionary
Bronze Level
Joined
Dec 13, 2010
Total posts
612
Awards
1
RS
Poker Chips
563
Casino Coins
0
  • #4,487
do we get only 1 ticket a day for new promo or we get it for every quest we do in a day
 
veltins

veltins

Legend
Bronze Level
Joined
Feb 22, 2013
Total posts
2,760
Awards
2
JP
Poker Chips
149
Casino Coins
0
  • #4,488
3 times it happend in last 3 days , I opened the desktop client. Then the daily spins came up . When I was about to spin , the whole client crashes. then resintall it . After I get no spin or any tickets. very disappointing to see a billion dollars company struggling with software issues like his . Oh I forgot to add , I am not getting a single spin from mobile App as it says it seems you have not logged in message error.
 
C

canabero

Legend
Bronze Level
Joined
Aug 30, 2014
Total posts
1,515
Awards
10
Poker Chips
10
Casino Coins
0
  • #4,489
4 hours trying to connect to 888 and nothing...
 
M

MoneyMaker4i

Rock Star
Silver Level
Joined
May 9, 2019
Total posts
106
Poker Chips
0
Casino Coins
0
  • #4,490
I had this problem too, when reinstalling everything went well.
 
8

888Rep

Official 888 Poker Rep
Platinum Level
Joined
Sep 23, 2014
Total posts
2,908
Awards
1
Poker Chips
593
Casino Coins
0
  • #4,491
veltins said:
3 times it happend in last 3 days , I opened the desktop client. Then the daily spins came up . When I was about to spin , the whole client crashes. then resintall it . After I get no spin or any tickets. very disappointing to see a billion dollars company struggling with software issues like his . Oh I forgot to add , I am not getting a single spin from mobile app as it says it seems you have not logged in message error.
Please contact [email protected] and they will advise you.

Thanks
 
8

888Rep

Official 888 Poker Rep
Platinum Level
Joined
Sep 23, 2014
Total posts
2,908
Awards
1
Poker Chips
593
Casino Coins
0
  • #4,492
canabero said:
4 hours trying to connect to 888 and nothing...

You should reinstall the client and see if that clears up your issues.

Thanks
 
balo

balo

Legend
Bronze Level
Joined
Nov 23, 2014
Total posts
2,516
Awards
2
NO
Poker Chips
80
Casino Coins
0
  • #4,493
I qualified for Day 2 of the new 30k freeroll, this promotion looks much better than the old ones. Just need to get enough tickets to play Day 1.
 
julio gonzalez

julio gonzalez

Visionary
Bronze Level
Joined
Nov 30, 2019
Total posts
617
Awards
2
Poker Chips
114
Casino Coins
0
  • #4,494
888POKER

Hello, thank you for giving me this opportunity to complain about 888poke's bad attention and 888poker's lie. I have a pokerstars account and decided to open an 888poker account to try another room. and they sent me a promotion with a BIG60 bonus I deposited $ 10 and they gave me a $ 50 bonus to play. ok i withdraw $ 10 from my pokerstars account via neteller and deposit them at 888poker. the deposit was rejected 3 times I was informed. and step that my $ 10 in neteller disappeared they say the problem is with 888poker and they say the problem is with neteller. Now they gave me a $ 10 bonus. I do not want that. I just want, I just want what they promised me. I do not recommend the 888poker site because they do not fulfill what they promise and they serve the client badly
 
Mohamed48

Mohamed48

Legend
Bronze Level
Joined
Mar 6, 2020
Total posts
1,268
Awards
10
MA
Poker Chips
647
Casino Coins
0
  • #4,495
Windows10 I can't install 888poker details of error 0x000d8cc3 failed to cache the installer.
Plz help antivirus avast
 
8

888Rep

Official 888 Poker Rep
Platinum Level
Joined
Sep 23, 2014
Total posts
2,908
Awards
1
Poker Chips
593
Casino Coins
0
  • #4,496
Mohamed48 said:
Windows10 I can't install 888poker details of error 0x000d8cc3 failed to cache the installer.
Plz help antivirus avast

What country are you from as not all countries are allowed to play at 888poker.

Thanks
 
8

888Rep

Official 888 Poker Rep
Platinum Level
Joined
Sep 23, 2014
Total posts
2,908
Awards
1
Poker Chips
593
Casino Coins
0
  • #4,497
julio gonzalez said:
Hello, thank you for giving me this opportunity to complain about 888poke's bad attention and 888poker's lie. I have a pokerstars account and decided to open an 888poker account to try another room. and they sent me a promotion with a BIG60 bonus I deposited $ 10 and they gave me a $ 50 bonus to play. ok i withdraw $ 10 from my pokerstars account via neteller and deposit them at 888poker. the deposit was rejected 3 times I was informed. and step that my $ 10 in neteller disappeared they say the problem is with 888poker and they say the problem is with neteller. Now they gave me a $ 10 bonus. I do not want that. I just want, I just want what they promised me. I do not recommend the 888poker site because they do not fulfill what they promise and they serve the client badly
Just reply to their emails now that you have made contact.

Thanks
 
8

888Rep

Official 888 Poker Rep
Platinum Level
Joined
Sep 23, 2014
Total posts
2,908
Awards
1
Poker Chips
593
Casino Coins
0
  • #4,498
balo said:
I qualified for Day 2 of the new 30k freeroll, this promotion looks much better than the old ones. Just need to get enough tickets to play Day 1.

Nice!

Good luck
 
Mohamed48

Mohamed48

Legend
Bronze Level
Joined
Mar 6, 2020
Total posts
1,268
Awards
10
MA
Poker Chips
647
Casino Coins
0
  • #4,499
888Rep said:
What country are you from as not all countries are allowed to play at 888poker.

Thanks
im from morocco
 
888 Guides: 888 Casino - 888 Casino Deutsch - Italiano - Français - Deutsch - Dansk - Português - Español - Svenska - 888 Mobile - Deutsch Mobil
Top