Official 888 Poker Support Thread

[888Rep]

Hello,
I was informed yesterday that 888’s services are no longer offered to players located in Serbia and that my account will be closed as of 31/12/2020.
I wonder what is the reason for this decision?
With regards

That could be due to regulation issues from your country.

Regards

 

[888Rep]

Hello, my username : ludiat

hand2note its like pokertracker but they have a free version

That doesn't mean it is allowed.

Sent it over for you.

Regards

 

[dino]

hi 888 Rep,

where can I find info and date at what time is Level 5, 10, 15, 20, etc... tournament starts??
I can find only for few of them, not all.

I am looking to get a page with exact date & time.

Thanks in advance, and happy new year.

 

[imnoobpoker]

I have 2FA activated, however I do not receive any text anymore with the code. So now I have to request a email every time I want to login. But since a few days, round this time I do not receive any emails from 888poker anymore. Will I sign-in in the morning, no problem, but evenings horrible. Can't access my account now with 2FA.

 

[ludanski]

yeah right

That doesn't mean it is allowed.

Sent it over for you.

Regards

it's pokerstars approved,so i thought it's ok...my its free version with basic statistics anyway....and i had it like 2 years ago and i did not have any problems until now

 

[888Rep]

hi 888 Rep,

where can I find info and date at what time is Level 5, 10, 15, 20, etc... tournament starts??
I can find only for few of them, not all.

I am looking to get a page with exact date & time.

Thanks in advance, and happy new year.

Click the poker club tab in the poker lobby and they are all there.

Regards

 

[888Rep]

I have 2FA activated, however I do not receive any text anymore with the code. So now I have to request a email every time I want to login. But since a few days, round this time I do not receive any emails from 888poker anymore. Will I sign-in in the morning, no problem, but evenings horrible. Can't access my account now with 2FA.

Poker user name please?

 

[bablovod]

hi.
I have such a question. I got a few casino bonuses. in the explanation about wagering, it is said that you need to put a certain amount in the game to withdraw the bonus. how to play correctly?
I have played slots for probably more than a hundred runs at $0.2 and fifty runs at $0.4.
But there are no changes on the wagering scale. whether it's a $0.24 or $10 bonus.
what am I doing wrong?
thanks.

 

[888Rep]

DutchiFlying

Thanks

 

[888Rep]

hi.
I have such a question. I got a few casino bonuses. in the explanation about wagering, it is said that you need to put a certain amount in the game to withdraw the bonus. how to play correctly?
I have played slots for probably more than a hundred runs at $0.2 and fifty runs at $0.4.
But there are no changes on the wagering scale. whether it's a $0.24 or $10 bonus.
what am I doing wrong?
thanks.

Please contact [email protected] and they will check your account and advise you.

Thanks

 

[LiaoMaTin]

888 poker mobile version?

hi!

i tried to download your phone version (android) direct form your homepage but it didnt work...
is there a working phone version available at the moment?

thanks for helping!
br horv30

 

[888Rep]

hi!

i tried to download your phone version (android) direct form your homepage but it didnt work...
is there a working phone version available at the moment?

thanks for helping!
br horv30

Sent this over for you.

Thanks

 

[hawkman]

auto rebuy.

Can you get the IT guys to check auto rebuy options are working correctly.
Was playin cash Omaha hi/lo $3 start stack, every time iplayed a hand it brought my balance back to $3 ??????????? note auto rebuys was OFF in settings

 

[billmcl2]

888 Withdrawal Problems

I am having a terrible time with 888poker's withdrawal procedure. I deposited with a Canadian visa card when I joined. I tried to withdraw some of my winnings to be sure that the site was legitimate. I was informed that my VISA card does not accept withdrawals from gaming sites. I entered my Canadian bank account details and tried again. After almost two weeks of "Awaiting Process", my US$60.00 withdrawal was finally processed a few days ago. The problem is that my bank account was only credited with US$40.91 on Dec. 31. Why didn't I receive the entire US$60.00?

 

[Dejana]

Hi 888rep!


I have problem with login - I send mail to customer support, till I wait for the answer (more than 24h) I decide to ask here!

Can players from Serbia still play on 888?

 

[888Rep]

I am having a terrible time with 888poker's withdrawal procedure. I deposited with a Canadian VISA card when I joined. I tried to withdraw some of my winnings to be sure that the site was legitimate. I was informed that my VISA card does not accept withdrawals from gaming sites. I entered my Canadian bank account details and tried again. After almost two weeks of "Awaiting Process", my US$60.00 withdrawal was finally processed a few days ago. The problem is that my bank account was only credited with US$40.91 on Dec. 31. Why didn't I receive the entire US$60.00?

You need to contact [email protected] and they will check your account and advise you.

Thanks

 

[888Rep]

Can you get the IT guys to check auto rebuy options are working correctly.
Was playin cash Omaha hi/lo $3 start stack, every time iplayed a hand it brought my balance back to $3 ??????????? note auto rebuys was OFF in settings

Poker user name please?

 

[888Rep]

Hello,
I was informed yesterday that 888’s services are no longer offered to players located in Serbia and that my account will be closed as of 31/12/2020.
I wonder what is the reason for this decision?
With regards

That could be due to regulation issues from your country.

Regards

Hi 888rep!


I have problem with login - I send mail to customer support, till I wait for the answer (more than 24h) I decide to ask here!

Can players from Serbia still play on 888?

Regards

 

[Haydena]

I have emailed 888 support because their blackjack table (that is now closed and cant play on in casino not live) stole £50 from me, the blackjack App said it was a push but it was clearly a win on my behalf this has happened many times to me but this one i want my money back you know. Here is the screenshot https://gyazo.com/e29984b389d8554f19ea07ca6c110ccc (screenshot)
888 i would like my £50 deposited into my 888 account please username ayres98.

Thanks in advance and kind regards

 

[888Rep]

I have emailed 888 support because their blackjack table (that is now closed and cant play on in casino not live) stole £50 from me, the blackjack app said it was a push but it was clearly a win on my behalf this has happened many times to me but this one i want my money back you know. Here is the screenshot https://gyazo.com/e29984b389d8554f19ea07ca6c110ccc (screenshot)
888 i would like my £50 deposited into my 888 account please username ayres98.

Thanks in advance and kind regards

I sent this over for you.

Regards

 

[Haydena]

I sent this over for you.

Regards

You haven't sent anything over to me.

 

[Leifhackman]

Hi Rep!
Do you know, an if not do you have some one you could ask and inform us here: when I have tried to go to Live Chat customer service in my observation it has said Chat Presently Unavailable for weeks now. Can you pls find out for us when will it be available again? Could it be possible that they would put that information there where it says presently unavaulable? Or, remove the whole chat or change that word presently to permanently?

 

[888Rep]

Hi Rep!
Do you know, an if not do you have some one you could ask and inform us here: when I have tried to go to Live Chat customer service in my observation it has said Chat Presently Unavailable for weeks now. Can you pls find out for us when will it be available again? Could it be possible that they would put that information there where it says presently unavaulable? Or, remove the whole chat or change that word presently to permanently?

It will be available at some point in the future but due to most of the staff working from home etc it has been suspended for now.

Apologies

 

[888Rep]

You haven't sent anything over to me.

I sent it over for you but I do not deal with casino, I am sure it will be replied to you at some point. This is a poker related thread.

Thanks

 

[samuri]

888 fours deposit

I put my first deposit in and got nothing for it.
I put in a request and nothing. Yes they gave me som free stuff for signing up but nothing.